GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Rackshack ripped me off- YOU are next

gofuckyourself · 07-10-2002, 09:05 PM

Rackshack blows period. I am with them now and my servers constantly go down. They refuse to do anything to fix it. Ever since I got the server it has always had problems. When I used to colocate my own server at a different facility i was up for over 300 days straight. Finally I ended that and moved to rackshack for a temporary period because they are so cheap. Since then my traffic has decreased by over 50% and I am constantly having downtime. Check this out, I was down 7 hours the other day:

http://www.rackshack.net/bandwidth/w...0.248_120.html

You can see I am always down. Finally the other day I wrote a script to now monitor my server as it seemed to always conviently go down when I was sleeping in bed. When I would wake up it would always be down. Anyway my script monitors my server and will email my cell phone if anything goes down on the server. That little script is the only thing keeping me alive here with Rackshack, as now I can get them to get it up immediately. Overall I would say Rackshack is the worst host on the planet and I would never recommend them to anybody. Half their servers are crap and the ones who like rackshack just got lucky that they got a server that wasnt a defect. I know many many people who have had problems with Rackshack. Their support sucks, I think they pay them all 8 bucks an hour and got hired off the street. When I first signed up I had problems immediately. Server refused to work. Couldn't even log in. So I called up and got some guy, I think his name was Jerome. Anyway as he was talking to me we got to chatting about servers and websites and the next thing I know I hear this lady in the background who soundedl his mom saying "Jeromeeeeeeeeee...." like he got in trouble or something. I couldnt believe it. I wanted to slap the lady, very unfriendly service. He was actually trying to give me good support being friendly and all, and their management all down there are against that I think. Everyone I have dealt with down there knows crap. They couldnt help you if their life depending on it. Anyway I think Jerome was new because he asked me if I would like them to setup the DNS for my server. I am like no. He then goes we need to get into Network Solutions to change your DNS settings to point to ours. I am like no you don't, I will do it myself. The next day I see a charge to my account for domain setup of 20 bucks. I was so furious. It took me two months to finally get that money back.

If you do go with Rackshack you better know how to fix your own shit on your server cuz when you get it there are alot of fucked up things immediately. Okay I said my word

07-10-2002, 09:05 PM
gofuckyourself So Fucking Banned Join Date: Jan 2001 Posts: 91	Rackshack blows period. I am with them now and my servers constantly go down. They refuse to do anything to fix it. Ever since I got the server it has always had problems. When I used to colocate my own server at a different facility i was up for over 300 days straight. Finally I ended that and moved to rackshack for a temporary period because they are so cheap. Since then my traffic has decreased by over 50% and I am constantly having downtime. Check this out, I was down 7 hours the other day: http://www.rackshack.net/bandwidth/w...0.248_120.html You can see I am always down. Finally the other day I wrote a script to now monitor my server as it seemed to always conviently go down when I was sleeping in bed. When I would wake up it would always be down. Anyway my script monitors my server and will email my cell phone if anything goes down on the server. That little script is the only thing keeping me alive here with Rackshack, as now I can get them to get it up immediately. Overall I would say Rackshack is the worst host on the planet and I would never recommend them to anybody. Half their servers are crap and the ones who like rackshack just got lucky that they got a server that wasnt a defect. I know many many people who have had problems with Rackshack. Their support sucks, I think they pay them all 8 bucks an hour and got hired off the street. When I first signed up I had problems immediately. Server refused to work. Couldn't even log in. So I called up and got some guy, I think his name was Jerome. Anyway as he was talking to me we got to chatting about servers and websites and the next thing I know I hear this lady in the background who soundedl his mom saying "Jeromeeeeeeeeee...." like he got in trouble or something. I couldnt believe it. I wanted to slap the lady, very unfriendly service. He was actually trying to give me good support being friendly and all, and their management all down there are against that I think. Everyone I have dealt with down there knows crap. They couldnt help you if their life depending on it. Anyway I think Jerome was new because he asked me if I would like them to setup the DNS for my server. I am like no. He then goes we need to get into Network Solutions to change your DNS settings to point to ours. I am like no you don't, I will do it myself. The next day I see a charge to my account for domain setup of 20 bucks. I was so furious. It took me two months to finally get that money back. If you do go with Rackshack you better know how to fix your own shit on your server cuz when you get it there are alot of fucked up things immediately. Okay I said my word Last edited by gofuckyourself; 07-10-2002 at 09:11 PM..