|
Well, I just think that every company out there has happy and pissed off clients. Sometimes your happy, and sometimes you're not. In this case, if the server had a bad drive, they would replace it. What went wrong is the dude asked to cancel his account and THEN asked for a refund. If you would have asked for a refund, and stayed, you might have just forgotten about this downtime shit and moved on with a server that works fine.
Personally, I think that all the people that bitch about rackshack have no sys/admin experience what so ever. Your server is no way different than mine. And I ran into rackshack just like anyone else did. Besides, it's true, you do get what you pay for. You walk up to tip a stripper and you drop 3 quarters... what do you expect?
That being said... I still get phenominal results from my servers, and I went from 1 to 9 servers all with them. I admin myself and I have no issues.
|