Quote:
Originally posted by .:Frog:.
What they did was illegal.
Does it only matter if you lose $10,000?
Try stealing 2 bucks from a homeless fellow and see if he minds or not.
The point isn't about the value of the box, it is about paying money for something and it didn't work, and company doesn't refund the money.
Rackshack might use that same broken equipment on the next guy who lays down 100 bucks.
I can't believe someone can justify a crime because only a small amount of money was involved.
BTW I didn't mention an attorney, or say anything about taking them to court.
Read my post if you bother to quote it.
I said report to FTC and charge back the funds. You can do this without hiring an attorney.
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Nancy... mind if I call you Nancy?
My point of bringing up the attorney wasnt that YOU didnt talk to one about this case. My point was that you dont have any legal experience and shouldnt be handing advice. The terms are that if something is defective... they will replace it. Not give you cash or credit. That is RackShacks solution for a bad or defective product; to fix it. And that is perfectly legal. I am not saying you he doesnt have a right to be pissed off, but there are other ways to handle a situation like this. Anger only makes things worse.