ok my
Selling web hosting is one the the things I do. So I am going to try and help some things out here.
1. If the hard drive was bad RackShack should have fixed this. If it was a recurring problem they should have taken care of the customer .... Period ....
Choker is pretty knowledgeable on these things so if he says the hard drive was bad I am going to take choker at his word and agree they should have fixed it.
Now the whole debate on whether rackshack sucks or not.
Ok my boss is probably going to fire me for this but who cares I have always built my reputation on being truthful. Anybody that has bought stuff or sold stuff through me knows this.
Rackshack is a good host if you know how to admin your own stuff .... fully. If you don't know how to admin your own servers and your hosting with RackShack your getting what your paying for. RackShack is cheap because they don't provide full time fast techs to cater to everybody's every whim.
I hear people crying all the time about the price of bandwidth. These prices have a lot to do with the services the host is willing to provide. The cost of tech support is relative to the bandwidth and server prices.
Example : setup costs for servers. Rackshack gives out $1 dollar setup deals .... great ... heh ... but do you know what your getting ? Your getting a quick copy from a cd or another drive. This means the software needs upgrading at least. It also means your server is wide open to attacks.
Most hosts charge a setup fee some don't. The ones that don't and have low bandwidth prices you can be sure they won't and don't cater to every whim you have so if you go with these low priced hosts you better be able to do your server work and web page building without help.
Some hosts charge no setup fee but over a dollar a gig or set monthly minimum fee's. These are the hosts that will ususally hold your hand and help you when things go wrong.
In short the fee's you pay your host should depend on your level of knowledge. If you have no knowledge of server admin and are trying to go with a cheap host your killing your business from the git go.
OK let the attacks on me begin. I'm sure there will be people that think I'm lying or just sticking up for high prices. But think about it logically.
