Quote:
Originally posted by Choker
OMG< Look guys, this is what happened.
1. I paid for a server.
2. It never worked.
3. Rackshack admitted in their own response to a trouble ticket that the hard drive was bad.
4. After a week, they still had not bothered to replace the hard drive.
5. I want my money back.
So how many weeks am I supposed to wait for them to fix this server??
I was sold a defective product. Rack shack knew it was defective, yet REFUSED to fix it, and still expected me to pay for it.
Bottomline is that I NEVER got what I paid for, PERIOD. That is FUCKING FRAUD. No matter what their policies about refunds are, this is FRAUD. Pure and simple.
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I agree with Choke completely, that some of these guys are just not hearing it. They should be responsibile in especially your case to do something. This is the kind of service I have always received from them. I am very knowledgable about running servers, I have run many, but when you have equipment like hard drives that are corrupt or have physical problems there is not much you can do unless they replace it, which they are not doing for everyone. It is just not right
