Quote:
Originally posted by gofuckyourself
I am not sure if anybody else has noticed, but I have only seen one person defend Rackshack and that would be Mikeee. Kind of interesting how many people Rackshack has screwed.
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are you blind? i gave them a positive word. so did someone else. and i saw two other posts saying "if you know how to admin your own stuff, they're great"
there's as many people on this board that like them as there are that don't. rackshack doesn't "screw" people, people have bad experiences with their service. that happens with service-based companies. there's people here who have complained about cologroup, likewhoa, and every other host no matter how big or small or good or bad. shit happens.
as far as the busted hard drive not working for a week.. they didn't "never deliver" the product you ordered, you just haven't been able to USE a usable product for some time. you still have a server with them, working or not. there's a server reserved in your name which means you have an active product with them; go one step further and their agreement states that they're not responsible for these kinds of issues.
between those two, i may not be a lawyer, but i'd say you have nothing to bitch to any organizations about. you have to resolve it with them. tell them you want a completely brand new server and they can deal with the broken shit on their own.
but hey, what do i know.