Quote:
Originally posted by DynaSpain
hehehe I knew you would bite.....I was playing with you 
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Got me. hook line & sinker.
I'm just grateful for another excuse to say bad things about crack shack.
Here is an E-mail my client sent me at the time:
Quote:
Top 10 Reasons for Leaving Rackshack
[cue drum roll]
10. Their web based monitoring tools do not work.
9. Closed Trouble Tickets
8. Ass poor support
7. They report our usage to be 20GB for last month, we couldn't have possibly pushed more than 1GB aggregate.
6. Our original install was done poorly, and incorrectly.
5. The server crashes constantly WITHOUT ANY LOAD on it!!!
4. The hardware issue we reported twice since the 11th still HASN'T BEEN FIXED!!!
3. We've been with them for over a month now, and still don't have a working server!!!
2. The poor judgment and manners of the tech who handled the 3/11/02 ticket. (Didn't even bother to contact us to inquire about it.)
And our number one reason for leaving Rackshack...
1. ASS!!!!
Ass Tech Support, Ass Service, Ass Satisfaction
Okay, so... not as good as Dave, but feh... Anyway, this is the list of issues. I've sent many other E-mail regarding these topics which are much more in-depth, on all of these issues. Please feel free to pull from any and all of them in building our case for a refund.
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