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I don't understand what happened with chokers problem with his hd but no offense but you should have done something...In the world today if one person doesn't tell you what you want to hear you go on to the next person...Don't waste your time...Hell go right to the CEO...His email address is on your original email you got..His actual direct email =)
Now these complaints about peoples servers just going down...Everyone knows Rackshack's default installs of linux sucks...You gotta redo alot of the shit to get it running smooth but you have admin experience should it really be a problem?
Anyways...About hardware problems...I have 6 servers with RS and they run smooth as hell...Had a hardware problem the other day...Ram was bad...So when they were investigating it...It crashed on them...So they replaced my entire server moved the hd to the new one and boom problem fixed...
Don't let people push you around...Keep going up...Or pay out of the ass for hosting =)
Jon
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