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04-26-2011, 12:38 PM | #1 |
Too lazy to set a custom title
Join Date: Dec 2001
Location: Charlotte, NC
Posts: 14,137
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Question for you GFYers
You are paying X for a web host per month. They want to increase your price by about 500%. They only give you 7 (SEVEN) days to find a new host and move all of your stuff before the new price is charged to your CC.
Do you find this acceptable customer service? |
04-26-2011, 08:16 PM | #2 |
HAL 9000
Industry Role:
Join Date: May 2001
Posts: 34,524
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Not at all, let alone I never heard before a hosting co. increasing their prices.
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04-26-2011, 09:23 PM | #3 |
Hmm
Industry Role:
Join Date: Sep 2005
Location: On an endless road around the world for rock and roll.
Posts: 12,642
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Must be some really shady one. Not acceptable.
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05-23-2011, 01:26 PM | #4 |
Confirmed User
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Join Date: Oct 2009
Posts: 989
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Never!!!
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05-23-2011, 05:37 PM | #5 |
Confirmed User
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Join Date: Feb 2008
Posts: 240
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They will increase your prices if you signed up for the account using a special promotion code, otherwise it is not likely fees will go up so much.
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05-23-2011, 05:40 PM | #6 |
Unregistered Abuser
Industry Role:
Join Date: Feb 2006
Posts: 23,799
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What host are we speaking about here?
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05-23-2011, 06:07 PM | #7 |
Registered User
Industry Role:
Join Date: May 2011
Posts: 15
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totally not customer service imo.
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05-23-2011, 06:42 PM | #8 |
Such Fun!
Industry Role:
Join Date: Feb 2008
Posts: 13,900
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Who is it? please post the name so we can avoid them.
I had a shared plan with fatcow until recently for my starter sites. 1st year was only $50 which isn't bad for an unlimited shared hosting, this year they wanted $110 so I killed the account. Over 2Xs the price for a worse service, they have been fucking the user panel up to no end. |
05-24-2011, 09:39 AM | #9 |
Coupon Guru
Industry Role:
Join Date: Mar 2009
Location: Minneapolis
Posts: 10,973
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I'd move, unless you were getting a special deal for the 1st year or something.
Your new host can help you move everything over.
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Webmaster Coupons Coupons and discounts for hosting, domains, SSL Certs, and more! AmeriNOC Coupons | Certified Hosting Coupons | Hosting Coupons | Domain Name Coupons |
11-21-2011, 08:57 AM | #10 |
Confirmed User
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Join Date: Oct 2011
Location: Munich
Posts: 411
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What?! Totally unacceptable!
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http://kazymjir.com/ |
11-21-2011, 11:58 AM | #11 |
So Fucking Banned
Industry Role:
Join Date: Apr 2001
Location: the beach, SoCal
Posts: 107,090
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There has to be more to this story. What was the justification they gave for a 500% rate hike?
Truth be told, I would think you would want to leave immediately, if not sooner if they did not have a legit reason for the price hike. |
12-14-2011, 02:07 PM | #12 |
H.B.I.C.
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Join Date: Jun 2003
Location: NC
Posts: 30,101
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