Productivity & Project Management Software - HELP! - GoFuckYourself.com

96ukssob · 06-03-2013, 04:58 PM

I've got a lot going on and becoming increasingly more and more bogged down and less organized, so I'm looking for some help on suggestions.

Ideally if I can use the same apps/software for both personal and business life, that would be great.

We have a great CRM now and use Zendesk for customer support. However, trying to manage projects and ideas between our team, we've setup Basecamp. I had this before and never used it past initial setup. As well, we need something for ticketing/bug tracking for our development team.

Ideally, I'd like a solution that syncs with Zendesk for customer related items, but also has a ticketing or priority list that we can create "tickets" with priority.

And, if the stars align... I'd love to use this for personal life too and keep track of to-do's and things going on.

Any ideas or is Zendesk and Basecamp a good solution?

DWB · 06-03-2013, 05:12 PM

This doesn't fix your problem, but I use todoist.com for personal things. It's the only to-do list I've stuck with.

RazorSharpe · 06-03-2013, 05:17 PM

http://atechmedia.com/

These guys turn out some exceptional apps. I migrated from Kayako to Sirportly and I love it!

These guys are responsive to a fault and are extremely helpful.

goodsites · 06-03-2013, 05:20 PM

most development teams use "mantis" for bugtracking, but that might be more for public testing forums but I reckon it can be used just internally as well

www.mantisbt.org

anexsia · 06-03-2013, 05:24 PM

Quote:

Originally Posted by DWB

This doesn't fix your problem, but I use todoist.com for personal things. It's the only to-do list I've stuck with.

Thanks! This looks pretty cool.

96ukssob · 06-03-2013, 05:25 PM

Quote:

Originally Posted by goodsites

most development teams use "mantis" for bugtracking, but that might be more for public testing forums but I reckon it can be used just internally as well

www.mantisbt.org

I've used Mantis a lot, it's a great tool, but need something a little more advanced.

I'm checking out kanbanery.com now, looks pretty decent, but so hard to find what I need easily.

iwiiiiiiiiii · 06-03-2013, 05:58 PM

priority matrix is nice too

Axzar · 06-03-2013, 10:34 PM

I like zoho.com it's a salesforce ripoff, works great and free to a certain extent.

Klen · 06-04-2013, 12:18 AM

I tested all possible systems and only qdpm.net satisfied my needs.Could be beacuse it's interface reminds to forum interface.

onlytease · 06-04-2013, 02:00 AM

Quote:

Originally Posted by bossku69

I've used Mantis a lot, it's a great tool, but need something a little more advanced.

I'm checking out kanbanery.com now, looks pretty decent, but so hard to find what I need easily.

we use JIRA for bug tracking of code development. and this coupled with mercurial for collaborative development is brilliant.

06-03-2013, 04:58 PM	#1
96ukssob So Fucking Banananananas Industry Role: Join Date: Mar 2003 Location: If I was in your ass you'd know it Posts: 12,991	Productivity & Project Management Software - HELP! I've got a lot going on and becoming increasingly more and more bogged down and less organized, so I'm looking for some help on suggestions. Ideally if I can use the same apps/software for both personal and business life, that would be great. We have a great CRM now and use Zendesk for customer support. However, trying to manage projects and ideas between our team, we've setup Basecamp. I had this before and never used it past initial setup. As well, we need something for ticketing/bug tracking for our development team. Ideally, I'd like a solution that syncs with Zendesk for customer related items, but also has a ticketing or priority list that we can create "tickets" with priority. And, if the stars align... I'd love to use this for personal life too and keep track of to-do's and things going on. Any ideas or is Zendesk and Basecamp a good solution?

06-03-2013, 05:17 PM	#3
RazorSharpe Confirmed User Industry Role: Join Date: Aug 2001 Location: Scotland Posts: 2,238	http://atechmedia.com/ These guys turn out some exceptional apps. I migrated from Kayako to Sirportly and I love it! These guys are responsive to a fault and are extremely helpful. __________________ Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning.

06-03-2013, 05:20 PM	#4
goodsites Confirmed User Industry Role: Join Date: Jan 2010 Location: Over the rainbows Posts: 538	most development teams use "mantis" for bugtracking, but that might be more for public testing forums but I reckon it can be used just internally as well www.mantisbt.org Last edited by goodsites; 06-03-2013 at 05:22 PM..

06-03-2013, 05:58 PM	#7
iwiiiiiiiiii Outside The Box Geek Industry Role: Join Date: Oct 2004 Location: MTL/Canada Posts: 550	priority matrix is nice too __________________ The second time the dog bites you, it's not his fault.

06-03-2013, 05:12 PM	#2
DWB Registered User Industry Role: Join Date: Jul 2003 Location: Encrypted. Access denied. Posts: 31,779	This doesn't fix your problem, but I use todoist.com for personal things. It's the only to-do list I've stuck with.

06-03-2013, 10:34 PM	#8
Axzar Random Jackass Industry Role: Join Date: Feb 2003 Posts: 1,837	I like zoho.com it's a salesforce ripoff, works great and free to a certain extent.

06-04-2013, 12:18 AM	#9
Klen Industry Role: Join Date: Aug 2006 Location: Little Vienna Posts: 32,235	I tested all possible systems and only qdpm.net satisfied my needs.Could be beacuse it's interface reminds to forum interface.