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Old 08-05-2015, 11:50 PM   #1
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White Label Horror Stories - Theft Of Domain.

We have a very close friend in the UK who's been a webmaster for about 14 years. I've been a webmistress for even longer. He claims that his domain was stolen by a White Label Solution provider.

I'm curious if any of you have any horror stories re: your experiences with White Label sponsors. For example, I personally have had many white labels in the past, when the concept was first started, where the 'handing over' simply involved a CNAME and Arecord. In fact, we've got one going right now that we're really excited about.

But some sponsors require an entire takeover of your registrar records all the way down to registrant (and 'admin' record itself, where anyone can call the company and access the main password btw. [netsol, name.com, etc.]). In fact, this was what our friend in the UK had done. And I suspect this is what happened to him.

And he blames them for waking up one day, and *poof - his site is now gone - TRANSFERRED away. He cannot afford an attorney, and the company in question is too big for him to fight.

As we all know, registrar records are holy grail when it comes to ownership of sites.

I'm wondering if anyone can share some horror stories/experiences with situations like this. In my past experience, sponsors who just require the cname/arecord is the standard protocol for me in the past, but more and more, I'm seeing the entire takeover of information to certain sponsor programs occur and be demanded. I myself will not go this far, but our good friend Mr. UK Mark apparently did.

Any feedback or experience(s) is appreciated.

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Old 08-05-2015, 11:59 PM   #2
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lol ... is he one of the megaffiliate superstars coming in august?
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Old 08-06-2015, 12:02 AM   #3
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lol ... is he one of the megaffiliate superstars coming in august?

No assfuck. He's a close friend of ours.

And a good guy over all.

Got a fucking problem with that?
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Old 08-06-2015, 12:06 AM   #4
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No assfuck. He's a close friend of ours.

And a good guy over all.

Got a fucking problem with that?
lol ... your friend is an assfuck
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Old 08-06-2015, 12:13 AM   #5
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nothing bad, just lesson learned, and it was not a steal, but a gift, why would anyone change any domain owners informations because of whitelabel? have luck anyway
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Old 08-06-2015, 12:25 AM   #6
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I've never transferred a domain out of my account. Have changed info on a couple for white label billing purposes but still my email address on whois. If I had to change email to theirs I wouldn't even though I could basically post my username/password as nothing can move from my account without my account manager calling my cell phone and me providing a secret code so without my cell phone and knowing what to say everything is locked down.
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Old 08-06-2015, 12:28 AM   #7
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:stoned

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nothing bad, just lesson learned, and it was not a steal, but a gift, why would anyone change any domain owners informations because of whitelabel? have luck anyway
Thanks for the bump each time the drugs take effect Mr. Cat.

I'm not sure if it's the Euro-Water you're drinking, but if you read my post, many white labels require you to do a complete informational change in ALL records. Including 'registrant' & "admin'. IMO, this give complete control over to whoever it is now 'registered' too. We have 3 registars we use. I called 2 today, and asked on our friend's behalf how this could be done. And the response was that whomever is in the "registrants" contact info (and can supply the information in that area) can reset the password, or in the least, gain access to it right then and there.

In fact, this is happening with 2 major companies right now. Whereas, in my past experiences all that was needed were arecord and cname changes.

My friend is not in the business much anymore. He owns about 15? domains. He went on vacation for about 3 weeks out of the/his country, and did not check (why would he have too!) his domains. When he got back, one of the them was gone.

I asked him what about the transfer emails with the AUTH code in it for verification, etc. that we all know occurs? He has told my boss that he didn't check his emails at all, and when he saw that particular email when he got back, he immediately called, and found out he had been 'hijacked' for lack of a better word. I.e., a stolen domain.

When the story came out, it was discovered that he had changed over complete records, whereas a few of his other sites with a different company, were fine. These were simple arecord/cname site transfers.

It's obvious from your other posts Mr. Cat that you don't know much and love your post count, but thanks for the cool bumps anyways.

Now I'd like to KEEP ON TOPIC and see what others have to say.

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Old 08-06-2015, 12:36 AM   #8
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ok, so what company is stealing domains?
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Old 08-06-2015, 12:37 AM   #9
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Quote:
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I've never transferred a domain out of my account. Have changed info on a couple for white label billing purposes but still my email address on whois. If I had to change email to theirs I wouldn't even though I could basically post my username/password as nothing can move from my account without my account manager calling my cell phone and me providing a secret code so without my cell phone and knowing what to say nothing can move.
Hi Mr. Erect

Exactly, this is what I was thinking. However, he does not have the cool system in place like you mention, but he was with a really off-name (or I never heard of) registrar - I forget the name. That's why I wanted to ask in this thread, because to me, it doesn't make sense. At our meeting, we had him on speaker phone, and we were all actually dumbfounded. The domain in question was not a premium or remotely close to a high level attack domain, so it begs the question - was it a revenge from a friend or enemy? No. It is a known company that happened to be the only company where all information had to be given over. All the way down to the phone number for contact. And some of you may know of a few companies that already do this. It is well known that this seems to be the new norm..

But in fact, he is not lying. And this really did happen. That's why I'm wondering what everyone else's thoughts/experiences have been with the actuality/possibility of this even occurring.
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Old 08-06-2015, 12:52 AM   #10
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nothing bad, just lesson learned, and it was not a steal, but a gift, why would anyone change any domain owners informations because of whitelabel? have luck anyway
In some cases it's required for compliance with the biller
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Old 08-06-2015, 12:53 AM   #11
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This is what I got...

DTVS ? Domain Transfer Verification Service

seems there is a paid version if ya don't have enough domains to get it free which includes the Deadbolt Transfer Protection but sounds like having access to whois email address is needed

https://www.godaddy.com/help/what-is...istration-1286

sure some other registrars probably have enhanced security as well so you'd have to peep that as I just use godaddy based on...

haven't found anyone to beat my pricing
Deadbolt Transfer Protection
I sell domains and everyone has already heard of godaddy or has an account there already so makes end user sales quicker and more trusted as when your taking 4-6 figures from someone a familiar name or any trust factor ya can add to a deal helps
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Old 08-10-2015, 03:09 AM   #12
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*bump



Is anyone with a white label that requires complete auth code transfer of their domain, or only Arecord & CNAME?

Thank You!

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Old 08-10-2015, 03:32 AM   #13
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Let me take a wild guess...

cambuilder.com?
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Old 08-10-2015, 03:42 AM   #14
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In some cases it's required for compliance with the biller
exactly, i am surprised nobody mentioned it yet.
i have 2 white-labels , 1st asked me to change registrant info to theirs , and 2nd asked me to transfer it to them. but i didnt had domain purchased yet, so i did keyword research for available domains and asked them to register it for me.

nobody stole my domains yet.

its pure business , they need this because biller said so.
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Old 08-10-2015, 04:20 AM   #15
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OP - strange that you post this without naming the company.
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Old 08-10-2015, 10:36 AM   #16
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But some sponsors require an entire takeover of your registrar records all the way down to registrant
No fucking way should anyone be doing that
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Old 08-11-2015, 01:50 PM   #17
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I refused to transfer a domain a few months back to a sponsor. I run multiple white labels but It's just pointing DNS.

Anything else is followed by a one word reply:

NO
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Old 08-11-2015, 01:56 PM   #18
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And he blames them for waking up one day, and *poof - his site is now gone - TRANSFERRED away. He cannot afford an attorney, and the company in question is too big for him to fight.
Obviously the domain wasn't that good, otherwise you'd tackle the issue properly.
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Old 08-11-2015, 03:05 PM   #19
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Let me take a wild guess...

cambuilder.com?
You're accusing Cambuilder of stealing domains? Stay classy Mr Pheer.
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Old 08-11-2015, 03:08 PM   #20
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But some sponsors require an entire takeover of your registrar records all the way down to registrant (and 'admin' record itself, where anyone can call the company and access the main password btw. [netsol, name.com, etc.]). In fact, this was what our friend in the UK had done. And I suspect this is what happened to him.
Going to court would probably be an automatic loss anyway.

He gave them all rights to the domain himself and he agreed to it. How could he win?

That's ridiculous.

Quote:
But some sponsors require an entire takeover of your registrar records all the way down to registrant
Quote:
No fucking way should anyone be doing that
Exactly. Any sponsor asking this shouldn't be trusted.
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Old 08-11-2015, 03:15 PM   #21
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You're accusing Cambuilder of stealing domains? Stay classy Mr Pheer.
Mr. Pheer has obviously read the terms and conditions of Cambuilder.
It says something along the lines of: you must let us own your domain.
As with other shady shit, you must be logged in to see it.
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Old 08-11-2015, 06:07 PM   #22
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You're accusing Cambuilder of stealing domains? Stay classy Mr Pheer.

Where did I accuse anyone of anything? I asked a question, the same as you did.

And I'll stay however I want. Dont need or care about anyone's approval.
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Old 08-11-2015, 06:32 PM   #23
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I refused to transfer a domain a few months back to a sponsor. I run multiple white labels but It's just pointing DNS.

Anything else is followed by a one word reply:

NO
I'm building a white label solution right now.
This is how it will work: pointing DNS.

Who the fuck really needs the domain transferred...?
The biller ask for it? Lol
The WL solution can somehow tunnel the billing trough their domain... I guess...

If some companies shave... imagine if they can stole the domain with hight traffic.

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Old 08-11-2015, 07:30 PM   #24
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Wtf

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Obviously the domain wasn't that good, otherwise you'd tackle the issue properly.
He could not afford the legal counsel in the UK. And re: his domain, it was a so-so URL, not bad, not good. But it was his best for sure.

But also, everyone, this is interesting because there are a couple of companies that want nameserver transfer, BUT this still leaves Registrar records in tact. Meaning, that I'm used to DNS changes, but I'm seeing ones now that forget the DNS, and just grab it on the NSes. IMO, this would be about as far as one would/should go. But, what's wrong with the original DNS WLs?

Who would transfer a complete domain, head-to-toe over to someone else, even in the private sector of business, unless you were going to SELL IT.

What this means is, "Here, this domain is now completely yours.."

I have/had never heard of Cambuilder until this thread, are there others who are asking people to hand over their domain completely?

I know with 3 current cam & dating WLs, all it is, is DNS, for ARecord & CNAME.

I mean,. c'mon, where's the business sense in this?

..."Here, you can have our product, and we'll skin it on the frontend, but we must take complete ownership of your domain and control it so that you can do all the promotion, but you only have control of a couple of lines of META, and you get to choose pretty colors for it."

In all my years in this business, who asks for complete control of an entire domain, head-to-toe? And can demand of the billing company play a role in such a demand?

I'm still waiting to hear back from UK Mark about this, as we are all very interested in the/his outcome.

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Old 08-11-2015, 07:34 PM   #25
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Cam Builder is Streamate.

I have several white labels with them.

I still own the domain. It's in my account, with my email address. The various contact info is set to them, as well as the name servers.
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Old 08-11-2015, 10:36 PM   #26
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Here is how whitelabels work. This goes for dating, paysite, cams, whatever.

If you want to use a whitelabel platform that is a complete product running on your domain, and where the customer makes a purchase on that domain, then regulations require that the domain be owned of the entity controlling the whitelabel platform. Anything else and you are in my opinion using a fake whitelabel solution.

In my experience those who make 5 or 6 figures monthly on cams are the ones that could give a shit who owns the domain, they just want to make the most $$ at the end of the day.
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Old 08-11-2015, 10:41 PM   #27
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In my experience those who make 5 or 6 figures monthly on cams are the ones that could give a shit who owns the domain, they just want to make the most $$ at the end of the day.
Seems like I'm always an exception to everyone else's rules.
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Old 08-12-2015, 09:55 AM   #28
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I've been setting up some new sites lately and applying for processing on them and I have noticed some pretty big changes in the amount of scrutiny the domain receives, especially in terms of ownership records. So in general being asked for the records updated is no surprise to me.

White labels don't seem to have the same value for SERPs as they did in the past, but for billing diversification they are very valuable. Especially in cams where one asshole "whale" who can't believe how much he spent (or who's wife can't believe it) can fuck your entire MID with one call to his bank or a few clicks in his online portal.

So basically, for pushing traffic it doesn't matter, but for billing, you can't process credit cards on a URL that is not approved for the MID processing on it, and you can't get it approved unless you own it, or can make the bank think you do - which, if you don't is walking a fine line between white-labeling and fraud. I am not a lawyer but it seems to me that in 2015, white labels where billing is involved, at least for US merchants with just a simple DNS entry are not going to work at all, and anyone taking shortcuts on that, whether sponsors or affiliates are running significant risks.

The only way I can think of to do it 100% legit is either for the corporate entity applying for processing to own the domain, or else for the domain owner, i.e. affiliate to be a part owner of the corporate entity. I think it's pretty obvious that from a sponsor's viewpoint domain ownership is preferable and simpler. Yes that makes it very easy for them to abscond with the domain since they literally own it, so "buyer beware".
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Old 08-12-2015, 10:06 AM   #29
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Finally someone who understands it.. @pompousjohn
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