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Old Yesterday, 07:28 PM   #8551
harpreetxi
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Said same thing to me
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Old Yesterday, 08:31 PM   #8552
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Can confirm as well. EVERYONE please email them.

Also, is anybody able to verify that cb-stats.com hasn't changed? I don't have access myself. This will be the best way of determining whether the issue (continues to be) site-wide or user-specific.
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Old Yesterday, 08:46 PM   #8553
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Originally Posted by Cyrano View Post
Can confirm as well. EVERYONE please email them.

Also, is anybody able to verify that cb-stats.com hasn't changed? I don't have access myself. This will be the best way of determining whether the issue (continues to be) site-wide or user-specific.

Yes i already posted this few posts back, stats are same from yesterday for top 10 members. I even pasted the stats. Its same right now as well.
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Old Yesterday, 09:05 PM   #8554
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Looks like all affiliates are experiencing this

Hopefully we get backdated pay
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Old Today, 12:13 AM   #8555
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Seems like a huge bug. All stats to 0 yesterady for me. Got a small scare.
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Old Today, 12:20 AM   #8556
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Quote:
Originally Posted by Cyrano View Post
Can confirm as well. EVERYONE please email them.

Also, is anybody able to verify that cb-stats.com hasn't changed? I don't have access myself. This will be the best way of determining whether the issue (continues to be) site-wide or user-specific.


Can confirm, drop on the 10th on the general trend, no revenues on the 11, 12th ...
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Old Today, 12:26 AM   #8557
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Anyone got reply ? Mailed them yesterday, only got auto response.
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Old Today, 12:31 AM   #8558
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Quote:
Originally Posted by V_RocKs View Post
Yeah... CamBB.xxx is showing ZERO sales, ZERO registrations.

Which means, something is fucking broken at Chaturbate!
And iFrame adverts are still offline. I've seen them online a few times, maybe 1/4 online and 3/4 offline in the past weeks (or months?).

Will join in on emailing support, something def wrong
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Old Today, 01:09 AM   #8559
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The new day just started here, yesterday the hits where normal but 0 spendings.

Going into the mail too.
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Old Today, 01:33 AM   #8560
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Originally Posted by GoCastaway View Post
The new day just started here, yesterday the hits where normal but 0 spendings.

Going into the mail too.
same

hits counts as usually but singups and spending are 0
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Old Today, 03:26 AM   #8561
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Need to spam them with tons of email until they are forced to fix it asap
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Old Today, 06:00 AM   #8562
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Does anyone have an account here? https://www.ambercutie.com/forums/me...recent-content

Punker Barbie is quite active in the Chaturbate section of the forum (https://www.ambercutie.com/forums/forums/chaturbate.73/) and she responds to pretty much all posts. If someone has an active account (I'll try registering again later), try creating a thread and mention this problem as impacting all affiliates along with yourself, not just yourself.

Quote:
Originally Posted by bill_musk View Post


Can confirm, drop on the 10th on the general trend, no revenues on the 11, 12th ...
That's incredible, thanks Bill. Despite this, still no action or communication from Chaturbate -- really pathetic on their part.
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Old Today, 07:33 AM   #8563
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Quote:
Originally Posted by bill_musk View Post


Can confirm, drop on the 10th on the general trend, no revenues on the 11, 12th ...
I have the same issue, not normal at all, been an affiliate since 2014, I'm going to email them now
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Old Today, 07:50 AM   #8564
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What kind of company is this? Its been 2 days, stats are not working and there is no communication or even a hint of solution from them.
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Old Today, 08:14 AM   #8565
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Just got a reply:

Quote:
Thanks for reaching out to us.

Your available earnings is $xxxxxx.

Please note that tokens converted are never lost. You can always view your converted tokens at https://chaturbate.com/affiliates/stats/. Any tokens you convert will be a payment amount that's 'to be paid to you' until you receive a payout.

Since you converted those tokens during the current pay period, you will receive payment when this pay period ends.

Be sure to convert any other tokens earned before the end of the pay period to ensure full payment.

Payment periods are from the (1st-15th) and (16th-31st) of each month. Payments are sent out within 7 days of the pay period ending.
Thank you,
The Chaturbate Team
I don't believe I have $0 day!
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Old Today, 08:42 AM   #8566
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Quote:
Originally Posted by eliotweb View Post
same

hits counts as usually but singups and spending are 0
Same thing happened to me. This is the first time I've had two days with 0 spending since 2017.
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Old Today, 08:46 AM   #8567
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Same for me two zero days doesn't happen, 100% issue with their reporting - hopefully still tracked and they will make good.
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Old Today, 09:06 AM   #8568
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If you're emailing Chaturbate, can you be sure to mention that it's not just your account? That it appears to be at least hundreds of accounts? Linking to this thread (final page) and Bill's chart in particular would be helpful.
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Old Today, 09:32 AM   #8569
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Quote:
Originally Posted by harpreetxi View Post
Need to spam them with tons of email until they are forced to fix it asap
Yes this should help.
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Old Today, 09:48 AM   #8570
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For the first time in 10 years of working with them, the statistics show zero for October 11 and 12. I'm seeing the same issue with my referrers—everyone has zero! Of course, this is a technical problem and should be fixed.
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Old Today, 10:56 AM   #8571
LouiseLloyd
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This is more than a coincidence. Also seeing this issue.
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Old Today, 10:57 AM   #8572
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double post
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Old Today, 11:19 AM   #8573
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Same here haven't had a 0 day for years, and now two days in a row
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Old Today, 11:30 AM   #8574
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We can presume this is happening to all affiliates. Surely they have noticed it on their end due to no daily payouts etc
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Old Today, 11:35 AM   #8575
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I don't think that flooding them with emails helps much. Support can't do anything about it, they have sent it on to the techs.

We know that they are aware of it and they are working on it.

Patience is what is required at this point (imho, of course).

With that said, here are my communications so far:

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Old Today, 11:49 AM   #8576
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Thanks for the additional emails everyone. This must be impacting all of their affiliates, as I've yet to come across a single exception.

This kind of affiliate relations/management on Chaturbate's part, or total lack thereof, is really pathetic. Why is it necessary to visit a totally different forum to reach out to Punker Barbie? Why not have a few people available, through Skype and other platforms, in the way Stripcash and Streamate do?

Unfortunately, Chaturbate is very dominant in this market and they know this -- they probably feel zero pressure to step things up.
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Old Today, 11:53 AM   #8577
V_RocKs
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All your Chaturbate sales are belong to us
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Old Today, 11:55 AM   #8578
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All sales and registrations are in motion.
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Old Today, 11:58 AM   #8579
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I never thought my avatar would be an embodiment of this thread.
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Old Today, 12:06 PM   #8580
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Quote:
Originally Posted by Cyrano View Post
Can confirm as well. EVERYONE please email them.
What will that accomplish, other than giving support a reason to ignore the emails?

Support is aware of the issue, they have been since yesterday morning. They have passed it off to the techs.

That it is still broken a day later, in my opinion, means that it is a big issue.

But we know they are working on it.
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Old Today, 01:14 PM   #8581
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Originally Posted by sarettah View Post
What will that accomplish, other than giving support a reason to ignore the emails?

Support is aware of the issue, they have been since yesterday morning. They have passed it off to the techs.

That it is still broken a day later, in my opinion, means that it is a big issue.

But we know they are working on it.
yep, they replied to my email I sent yesterday, 10 minutes ago with

" Thank you for reporting this. We have forwarded this information to our development team to investigate. Please let us know if you have additional questions.
Thank you,
The Chaturbate Team "
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Old Today, 01:21 PM   #8582
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Quote:
Originally Posted by sarettah View Post
What will that accomplish, other than giving support a reason to ignore the emails?

Support is aware of the issue, they have been since yesterday morning. They have passed it off to the techs.

That it is still broken a day later, in my opinion, means that it is a big issue.

But we know they are working on it.
That was posted last night.

Initially, it wasn't clear how widespread this was. At this point, yes, there's probably no need to send additional emails -- every affiliate seems to be affected and I imagine they're receiving tons of messages. I myself received no reply and I was worried that support/tech/whomever wasn't taking the matter seriously.

Let's keep each other updated.
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Old Today, 01:42 PM   #8583
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It's happening to me as well, It's pretty safe to say it's happening to all affiliates
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Old Today, 01:55 PM   #8584
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Obviously this is happening acutely to everyone now, but the September 16-30 period was not counted correctly either.
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Old Today, 02:01 PM   #8585
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30 mins ago I received the same reply as others today:
Thank you for reporting this. We have forwarded this information to our development team to investigate. Please let us know if you have additional questions.
Thank you,
The Chaturbate Team
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Old Today, 02:09 PM   #8586
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You would think at this point they could at least acknowledge the problem and send out a message to everyone, I can’t get Stripchat labels ranking fast enough ,
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Old Today, 02:53 PM   #8587
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I think the whole period may have issues my registrations have dropped off the chart this period 0 for last 8 days traffic no different
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Old Today, 03:03 PM   #8588
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Quote:
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I think the whole period may have issues my registrations have dropped off the chart this period 0 for last 8 days traffic no different
Unfortunately, everyone is getting zero registrations and zero revenue today, yesterday (11th) and for half of the 10th.

It would be really nice if Chaturbate said or did something. Even just acknowledging the problem, as others here mentioned.
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Old Today, 03:30 PM   #8589
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Yes this should help.

Or maybe posting smiley of gfy will help? They haven’t even acknowledged the problem yet.
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Old Today, 03:36 PM   #8590
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ive been told before if the reporting is not showing

they're still tracking sales

high probability that ya'll are still

a bunch of drama queens
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