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Old 09-08-2016, 05:05 AM   #1
ngentotkontol
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Paxum requires photograph instead of scan document

Quote:
order for us to accept your Passport, we kindly ask you to submit a photo of the document (not a scan) making sure that all the information and safety features are clearly visible.

Best regards!
What is going on?

What's the problem with simple scan?
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Old 09-08-2016, 05:13 AM   #2
CaptainHowdy
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Maybe there's a problem with the scan you sent them??
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Old 09-08-2016, 05:34 AM   #3
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Howmuch i know they request that only if you want ETF/ACH withdrawal.
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Old 09-08-2016, 05:35 AM   #4
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So scan it ans save it as a jpeg
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Old 09-08-2016, 05:47 AM   #5
woj
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just snap a pic of it, send it over to them, and move on?
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Old 09-08-2016, 06:22 AM   #6
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I got similar problem when i have open my paxum account. I have mostly give up until i meet Ruth

PM Ruth ( member GFY ) she's top notch and QUICK to fix any reasonable issue.

Good Luck
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Old 09-08-2016, 06:42 AM   #7
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Take a photo of the scan and send that.
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Old 09-08-2016, 06:44 AM   #8
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there is going to be more and more hoops to jump through as more and more scammers take to these services. after the whole epass meltdown i just completely avoid them.
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Old 09-08-2016, 06:49 AM   #9
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I'm glad they're vetting, but I don't remember going through so much trouble.
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Old 09-08-2016, 07:16 AM   #10
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they are the most difficult assholes I have ever dealt with. I really need to use them but getting support from them(from a person with a brain) is impossible.
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Old 09-08-2016, 07:37 AM   #11
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A scan or picture can both be forged. What's harder to forge is c chat on Skype where the client shows his face and documents.
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Old 09-08-2016, 07:42 AM   #12
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just snap a pic of it, send it over to them, and move on?
or head over to a real company like payoneer. where there are no errors about using your funds
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Old 09-08-2016, 04:44 PM   #13
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I am guessing because it would be more noticeable if a photo were altered vs a scan...

I know they are picky as fuck, because each time I have had to send stuff in (to replace expired cards or a change of address), it takes several attempts to make them happy... Things like "edge of license touched edge of scan.. lmao... you really do need to work for it.

And their cards have a much shorter expiration time than paypal, etc..
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Old 09-08-2016, 05:31 PM   #14
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Originally Posted by ngentotkontol View Post
What is going on?

What's the problem with simple scan?
Sometimes a scan does not pick up all the necessary information on the document. If we requested a photograph, that is likely the reason. Please make sure the photograph is high quality, full size, full color, and uncropped with all the borders of the document visible. Thanks
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Old 09-08-2016, 06:04 PM   #15
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hiya Ruth

yes man theyre serious even the part about filling in the doc with blue/black ink and centering the photo like 100% correct with no shadows etc took me about a good 7 attempts to get it all right. service is great once youre all setup and rolling though
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Old 09-08-2016, 11:57 PM   #16
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just snap a pic of it, send it over to them, and move on?
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Old 09-09-2016, 02:12 AM   #17
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Quote:
Originally Posted by RuthB View Post
Sometimes a scan does not pick up all the necessary information on the document. If we requested a photograph, that is likely the reason. Please make sure the photograph is high quality, full size, full color, and uncropped with all the borders of the document visible. Thanks
I agree with you. It's the bosses company and it's their rules.

As for scans, unless someone has a very good scanner a photo on a decent cell phone is best. Also how about asking for a photo of the person holding the ID next to the face?

That was the norm the offline 2257 documentation. We did it or didn't sell.
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Old 09-09-2016, 04:10 AM   #18
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Do as they said and get the ball rolling my friend...
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Old 09-10-2016, 01:35 PM   #19
ngentotkontol
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I will do both. Usually others do not like photos because that means somebody have to hold the edge and they will complain that they got to see the corner.
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Old 09-12-2016, 02:19 AM   #20
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Quote:
Originally Posted by RuthB View Post
Sometimes a scan does not pick up all the necessary information on the document. If we requested a photograph, that is likely the reason. Please make sure the photograph is high quality, full size, full color, and uncropped with all the borders of the document visible. Thanks

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Old 09-12-2016, 02:45 AM   #21
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Every single time its something new, to the point where I gave up.
They wanted a scan of my passport then a photo of me holding that passport, they said 4 times that the image I took holding the passport wasn't good enough. I closed the account.
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Old 09-12-2016, 06:57 AM   #22
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Every single time its something new, to the point where I gave up.
They wanted a scan of my passport then a photo of me holding that passport, they said 4 times that the image I took holding the passport wasn't good enough. I closed the account.
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