Take care of paxum!!!

[olivierx]

I been custumer since 2012 with paxum, i never did anything agaisnt their TOS, 2 month ago they limited my account without any reason, i made tons of ticket, the custumer service keep saying ''we are waiting result of investigation'' they refuse to tell me what they say I did that was so bad that they suspend myself. "We can't help you we do not know anything until the appropriate department finish the investigation".. and so on.. the support are 100% clueless of anything related to the account.

I called them, the phone agent are actually more clueless then the ticket guys...

They never gave me any chance to contact them to defend myself,they refuse to tell me the reason or what is the investigation for.

I contacted support many time, they refuse to help me.

The only thing i was using paxum for is exchanging money from paypal/webmoney and paying online stuff for my friend in exchange for paypal money, i was also receiving funds from adult sponsors.

I wish there was another company that had good service and debit card....

[#23]

sign up to payoneer why you still fucking with paxum they suck

[brassmonkey]

[olivierx]

Originally Posted by #23

sign up to payoneer why you still fucking with paxum they suck

problem with payoneer is they make it very complicated to receive P2P transfers

[#23]

Originally Posted by olivierx

problem with payoneer is they make it very complicated to receive P2P transfers

thats true but you get what you get dealing with paxum

[brassmonkey]

Originally Posted by olivierx

problem with payoneer is they make it very complicated to receive P2P transfers

they took the feature out because of major fraud. i still love them

[olivierx]

Originally Posted by brassmonkey

they took the feature out because of major fraud. i still love them

Yea, and when i have exchanger who can do payment by payoneer they charge huge fees...

Out of $150 WMZ i receive under $130 in my payoneer account while with paxum i would receive $146.5 in my paxum. thats 16.5$ difference on every $150 its alot.

As for paypal, its same crap, except, i can't even withdraw the money to a plastic must go thru bank and its complicated!!

Paxum was good for a few years... trying to find a good payment system with debit card is kinda hard!!

[brassmonkey]

Originally Posted by olivierx

Yea, and when i have exchanger who can do payment by payoneer they charge huge fees...

Out of $150 WMZ i receive under $130 in my payoneer account while with paxum i would receive $146.5 in my paxum. thats 16.5$ difference on every $150 its alot.

As for paypal, its same crap, except, i can't even withdraw the money to a plastic must go thru bank and its complicated!!

Paxum was good for a few years... trying to find a good payment system with debit card is kinda hard!!

payoneer is fdic insured and paypal is not

[Sednub997]

That your side of the story.If there is nothing they will activate it again

[k0nr4d]

Originally Posted by brassmonkey

payoneer is fdic insured and paypal is not

Is it? They are using wirecard bank in germany to issue their cards. I've also heard they own a large stake in choice bank in belize

[olivierx]

Originally Posted by Sednub997

That your side of the story.If there is nothing they will activate it again

Yup, that's my side of the story, and, they did not give me the chance to even know the reason of account suspension. for 2 month i wrote over 15 tickets to know why i was Limited they always answered they had no information about my account suspension and when information was availaible to them they would explain me.

They did not ask me for any suspisious activity, they did not ask me about any fraud, they did not ask me about nothing, they simply limited my account for 2 month without offering me any explaination on the Why is it limited, and then, they closed it, again, without giving me any reason.

I exclusively used my paxum to exchange money and receive money from sponsors, i never did anything related to something that break their TOS.

I'd love to hear their side of the story, but, unfurtunatly, ''SORRY WE HAVE NO INFORMATION AVAILAIBLE FOR YOU'' they simply close out account without explain anything.

Your account was permanently closed due to breach of TOS and further details are not to be disclosed.

Thats the only ''side of paxum story'' that i heard.

The service was suspended as a result of the investigation conducted by the appropriate department and further details are not to be disclosed.

Best regards!

Thats the only side of story they give.

"We are closing your account, because we decided you breach a TOS. We said you did it, so you did it. No chance to explain yourself, you just did"

Yea. Paxum.

[brassmonkey]

Originally Posted by k0nr4d

Is it? They are using wirecard bank in germany to issue their cards. I've also heard they own a large stake in choice bank in belize

thank the lord! in the footer! i noticed service is way better now.
https://www.payoneer.com/about-payoneer/
First Covenant Bank (member FDIC)

[shake]

Originally Posted by brassmonkey

payoneer is fdic insured and paypal is not

The wording of "authorised and regulated by the Financial Services Commission, Gibraltar, or First Covenant Bank (member FDIC)" wouldn't make me feel deposits were covered by the FDIC.

[brassmonkey]

Originally Posted by shake

The wording of "authorised and regulated by the Financial Services Commission, Gibraltar, or First Covenant Bank (member FDIC)" wouldn't make me feel deposits were covered by the FDIC.

my card is first choice bank confirmed fdic don't cry if things go south

[fistinface]

Considering who owns it...

[CaptainHowdy]

Never had any problem with them ... hold for Ruth's reply??

[Chibbs]

Had mine 2 years not a single issue yet

[Adraco]

Originally Posted by olivierx

The only thing i was using paxum for is exchanging money from paypal/webmoney and paying online stuff for my friend in exchange for paypal money, i was also receiving funds from adult sponsors.

Originally Posted by olivierx

They did not ask me for any suspisious activity, they did not ask me about any fraud, they did not ask me about nothing,

I exclusively used my paxum to exchange money and receive money from sponsors, i never did anything related to something that break their TOS.

Have you read their TOS regarding exchanges?

https://www.paxum.com/payment/terms....iews/terms.xsl
I quote a small selection for you here below, note; my bolding:

3.5 Paxum Users should not engage in any illegal activity including but not restricted to money laundering, terrorism, identity theft, etc. Suspicion of such activity will result in a full investigation and disclosure of User's information with all law enforcing agencies.

3.6 Exchange services (business or personal) are responsible for their KYC, and are held responsible for all incoming and outgoing transactions. Funds present in any account at any time are always the responsibility of the account owner and should be aware of their origin/provenance as he is responsible for their legitimacy. Paxum reserves the right to reverse transactions and seize funds in cases of proven fraud.

3.8 It is the user's responsibility to keep up to date with all terms and conditions, as found on the website. Users must periodically verify the terms and conditions for changes and/or additions. The terms included herein are subject to change at any time and without further notice.

[brassmonkey]

Originally Posted by Adraco

Have you read their TOS regarding exchanges?



3.6 Exchange services (business or personal) are responsible for their KYC, and are held responsible for all incoming and outgoing transactions. Funds present in any account at any time are always the responsibility of the account owner and should be aware of their origin/provenance as he is responsible for their legitimacy. Paxum reserves the right to reverse transactions and seize funds in cases of proven fraud.

3.8 It is the user's responsibility to keep up to date with all terms and conditions, as found on the website. Users must periodically verify the terms and conditions for changes and/or additions. The terms included herein are subject to change at any time and without further notice.

run foolz! one trime!!!

[olivierx]

Originally Posted by Adraco

Have you read their TOS regarding exchanges?

https://www.paxum.com/payment/terms....iews/terms.xsl
I quote a small selection for you here below, note; my bolding:

3.5 Paxum Users should not engage in any illegal activity including but not restricted to money laundering, terrorism, identity theft, etc. Suspicion of such activity will result in a full investigation and disclosure of User's information with all law enforcing agencies.

3.6 Exchange services (business or personal) are responsible for their KYC, and are held responsible for all incoming and outgoing transactions. Funds present in any account at any time are always the responsibility of the account owner and should be aware of their origin/provenance as he is responsible for their legitimacy. Paxum reserves the right to reverse transactions and seize funds in cases of proven fraud.

3.8 It is the user's responsibility to keep up to date with all terms and conditions, as found on the website. Users must periodically verify the terms and conditions for changes and/or additions. The terms included herein are subject to change at any time and without further notice.

Yes i did!! I have only used reputable exchanger from Bestchange, all of them have tons of feedback.

I have not done any money laundring as the fund received to my wmz are declared to my tax as revenue, exchanging them to get them out of my paxum account is not money laundry as i already paid tax on those funds.

And even if that was the case, why would they not tell me about it?! Why they refuse to tell me which rules from TOS i breach?

[poncabare]

Your headline makes about as much sense as all the people who spell lose "loose" here

[OneHungLo]

Looks like someone got...BUSTED!!!!��

[Tjeezers]

Question

What happens with the funds when they close an account?

[brassmonkey]

Originally Posted by Tjeezers

Question

What happens with the funds when they close an account?

if it's fraud probably refunded

[marlboroack]

Maybe you bought them lunch

[Paul Markham]

Originally Posted by olivierx

Thats the only ''side of paxum story'' that i heard.

Thats the only side of story they give.

"We are closing your account, because we decided you breach a TOS. We said you did it, so you did it. No chance to explain yourself, you just did"

Yea. Paxum.

Unless they're holding your money. That's all they need to say. They don't want you as a customer.

[olivierx]

Originally Posted by Paul Markham

Unless they're holding your money. That's all they need to say. They don't want you as a customer.

They didnt hold money, they allowed me to withdraw my money.

If they dont want me as custumer they should say it before they make me renew my paxum debit card and make me pay those paxum yearly card fees.

Is how i know nothing is wrong from the money i received because they allowed me to withdraw it.

[olivierx]

Originally Posted by brassmonkey

if it's fraud probably refunded

I didnt do or related myself to any fraud, i am 100% sure of that. I use same exchanger for many years, and , i been paying things for friend on legit site which have nothing to do with fraud(advertising website that my friend was not able to pay for as he is in India and his paypal didnt allow him to buy online)

Any way i'd still love to know what is the TOS that i breach that is so bad that they can close my 4 years old account which did over 200k$ transaction since day 1 with them. And they do not refund my paxum card fees.

[plaster]

I have seen Ruth pop in here and there with some language about paxum is not to be used for exchanges. If I cared enough I would find it... unfortunately I don't give a shit and also would never use paxum.

[olivierx]

Originally Posted by plaster

I have seen Ruth pop in here and there with some language about paxum is not to be used for exchanges. If I cared enough I would find it... unfortunately I don't give a shit and also would never use paxum.

If that was the case, why they would refuse to give me the reason of the account closure?

Why would they not warn me or block the exchanger's paxum account? i know many exchanger and all of them use same paxum for many years. One is even verified business paypal and is business is doing exchange.

Google for Paxum Exchange and you will hundred's of exchanger that will exchange it.

I was not running any exchanging website lol i was not even exchanging that much!

[brassmonkey]

Originally Posted by olivierx

I didnt do or related myself to any fraud, i am 100% sure of that. I use same exchanger for many years, and , i been paying things for friend on legit site which have nothing to do with fraud(advertising website that my friend was not able to pay for as he is in India and his paypal didnt allow him to buy online)

Any way i'd still love to know what is the TOS that i breach that is so bad that they can close my 4 years old account which did over 200k$ transaction since day 1 with them. And they do not refund my paxum card fees.

ahhhhh maybe its the exchanger that did something. that's one of the risk. seen that happen before.

[olivierx]

I still talk with the exchanger on skype he shown me his account on screenshot hes not blocked and he have lot of funds in compare to what he sent me.

I got new reply from paxum when again I asked them what was reason of the account closure

We cannot disclose anymore information regarding the closure of your Paxum Account.

Best Regards!

So yea paxum just randomly close people account say they breach their terms of uses but refuse to say what they did wrong...

Think twice before relaying on paxum this may happen to you without reason.

[Google Expert]

Originally Posted by olivierx

The only thing i was using paxum for is exchanging money from paypal/webmoney and paying online stuff for my friend in exchange for paypal money

[Google Expert]

Originally Posted by olivierx

Think twice before relaying on paxum this may happen to you without reason.

They closed your account because you were laundering money for your "friend"

[ravo]

Originally Posted by olivierx

So yea paxum just randomly close people account say they breach their terms of uses but refuse to say what they did wrong...

Sure.... Paxum just goes around randomly closing accounts. For real???

I'd guess that this has something to do with one of your exchange partners, as posters have already mentioned here.

[brassmonkey]

Originally Posted by olivierx

I still talk with the exchanger on skype he shown me his account on screenshot hes not blocked and he have lot of funds in compare to what he sent me.

I got new reply from paxum when again I asked them what was reason of the account closure



So yea paxum just randomly close people account say they breach their terms of uses but refuse to say what they did wrong...

Think twice before relaying on paxum this may happen to you without reason.

they are not giving lessons to criminals. not saying you are one. i think you may have been in bed with a criminal if it is truly not u

[jezz87]

Originally Posted by olivierx

"We are closing your account, because we decided you breach a TOS. We said you did it, so you did it. No chance to explain yourself, you just did"

That's pretty much what every Risk/Fraud department does.
Do you really think they are here to disclose sensitive information to people who are breaching their TOS ? So they can better do it next time and not getting caught ?

You did something that was against their TOS and , just by looking at their replies, it looks like fraud of some kind ...

I have been using paxum for 4 years, never had a single issue with them

[jezz87]

Originally Posted by olivierx

The only thing i was using paxum for is exchanging money from paypal/webmoney and paying online stuff for my friend in exchange for paypal money, i was also receiving funds from adult sponsors.

ahaha ok

[olivierx]

I never did any fraud. I received money exclusively from person i am sure they dont fraud. I also received money from 5 or 6 sponsors here.

I only used paxum with people i knew were not gonna fraud me. The only exchangers i been using are both still using paxum and none are limited or account closed.


If PayPal close your account they will definetly tell you what you did wrong.

Paxum even allowed me to withdraw my last fund so if it was fraud they would not allow me to withdraw fund.

What hurt me is that i was relaying on them for cashing out sponsors and my wmz when i am on travel was so good to just take the debit card with me and not need to take cash or pay international fees from my bank

I did or was involve in 0 fraud with my paxum this is 100% sure.

Since many years i was using paxum same way as first day with same exchanger and mostly same sponsors. Except last year was not earning so much as previous years ( at some point was earning 3k weekly and always had trouble with the 10k monthly paxum limit ) and i never had trouble now when i dont make so much money they close me... without reason...

[adultmobile]

Originally Posted by olivierx

I never did any fraud. I received money exclusively from person i am sure they dont fraud. I also received money from 5 or 6 sponsors here.

Just saying, all the times a sponsor cheats in my problems (fake signups with proxy, carding) and asks payment to paxum, I tell to paxum... think if any of the sponsors tinks you cheated them too. one may have reported you.

[olivierx]

Originally Posted by adultmobile

Just saying, all the times a sponsor cheats in my problems (fake signups with proxy, carding) and asks payment to paxum, I tell to paxum... think if any of the sponsors tinks you cheated them too. one may have reported you.

i still have all my account on all sponsors and already received payment om my new payment method from most of them

i doubt it had anything to do with that.

All the money i received since 2012 on paxum was not blackhat earned.

[Tjeezers]

Originally Posted by olivierx

i still have all my account on all sponsors and already received payment om my new payment method from most of them

i doubt it had anything to do with that.

All the money i received since 2012 on paxum was not blackhat earned.

So it was not fraude, cause they let you redraw your money

[JSWENSON]

Originally Posted by jezz87

That's pretty much what every Risk/Fraud department does.
Do you really think they are here to disclose sensitive information to people who are breaching their TOS ? So they can better do it next time and not getting caught ?

You did something that was against their TOS and , just by looking at their replies, it looks like fraud of some kind ...

I have been using paxum for 4 years, never had a single issue with them

Actually, this is only an excuse I've seen used in adult. Everyone else tells you what in the fuck is going on.