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Old 12-17-2016, 01:35 PM   #1
Brian mike
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Namecheap auto renew is really Automate ! Check yours ASAP

Well is the end of the year and i look around my namecheap account and about to let expired many domain
i will not use and cancel auto renewal and cancel the whois guard all auto renew cancel. ( Did i have mention it enough ? )

I log out and log in later to do something else and to my big surprise they are all back to Autorenew activated WTF .......

Im with the support right now trying to sorted this out and all what they say no problem we will rectify this right away.

I want to cancel my dam domain and delete and all what they say is this :

Please also specify if the domain names are involved in any legal/abuse issues. If so, we can try our best to help you resolve them if possible or recommend an appropriate solution.



I just don't want to pay for those damm domain anymore whats wrong with them lol
They skip far from my main question WHY they set them self back to AUTORENEW ?
Can't get an asnwer as of yet....
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Old 12-17-2016, 01:45 PM   #2
TheDynasty
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I noticed this same problem last week you take it off it goes right back on going to have to try support myself have hundreds of domains i don't necessarily need.
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Old 12-17-2016, 07:19 PM   #3
$5 submissions
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Dude, that's FUQD.... Has all the trappings of a CLASS ACTION suit.
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Old 12-17-2016, 07:56 PM   #4
dillfly2000
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Not good to hear, I rather like the simplicity of NC. Hope stuff gets straightened out for ya.
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Old 12-18-2016, 08:29 AM   #5
freecartoonporn
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thanks for heads up.

edit: just moved 4 domains to namesilo.
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Old 12-18-2016, 09:11 AM   #6
Brian mike
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I haved be able to get all domains not need deleted from my account with the help of the support but still when i ask again about
why they switch back on i got this :

Is there anything else we can help you with today ?

Anyway
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Old 12-18-2016, 09:59 AM   #7
Barry-xlovecam
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I just took one domain off auto-renew at Name Cheap. Then logged out and logged back in;

The domain was still off auto-renew when I logged back in to recheck my change.

I will check back before the expiration Jan 26, 2017 see if there is an issue.
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Old 12-18-2016, 02:12 PM   #8
NatalieK
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wow, never would have guessed this happened, or is it a bug? How long's this been going on & have others noticed this problem?
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Old 12-18-2016, 03:51 PM   #9
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Originally Posted by GspotProductions View Post
wow, never would have guessed this happened, or is it a bug? How long's this been going on & have others noticed this problem?
gary...............
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Old 12-18-2016, 04:15 PM   #10
SekobA
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I already has a similar problem with a hosting company that gave me a huge headache
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Old 12-18-2016, 04:37 PM   #11
rowan
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Is there an option for them to invoice you and let you pay via Paypal? That way you can review each domain before it is renewed. I removed the credit card from my account (and thus any way for them to automatically bill me) once Moniker went to shit.
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Old 12-19-2016, 12:45 AM   #12
Markul
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Never had this problem. And I've let hundreds domain expire with them this year
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Old 12-19-2016, 03:29 AM   #13
NatalieK
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Originally Posted by babeterminal View Post
gspot......
what?

I haven't noticed it happen on our urls with namecheap, so I'm thinking it maybe a bug.


Have you a problem BT?
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Old 12-19-2016, 05:53 AM   #14
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That company is just nightmarish ...
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