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Paxum, any way to get customer service? Paxum, any way to get customer service?
Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 12-21-2016, 01:31 PM   #1
buck30
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Paxum, any way to get customer service?
I've been locked out of my account and I have been waiting over 40 hours for customer service to respond after I sent them required information and of course you think they'll ever get back to me? outside of Ruth B and Chris does anybody have any other contacts that can get customer service off their ass?
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Old 12-21-2016, 02:09 PM   #2
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you are on the good way, just hang on the line gfy will solve it soon ...
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Old 12-21-2016, 03:36 PM   #3
RuthB
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Originally Posted by buck30 View Post
I've been locked out of my account and I have been waiting over 40 hours for customer service to respond after I sent them required information and of course you think they'll ever get back to me? outside of Ruth B and Chris does anybody have any other contacts that can get customer service off their ass?
Let me know the ticket number and I'll ask for your ticket to be looked at
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Old 12-21-2016, 03:51 PM   #4
buck30
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Let me know the ticket number and I'll ask for your ticket to be looked at
It's the same I gave you yesterday via Skype, I pm'd you
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Old 12-22-2016, 04:22 AM   #5
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It's really difficult to get an answer from Paxum customer support. The only really working way to solve any issues with them fast is calling their office
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Old 12-22-2016, 04:28 AM   #6
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It's the same I gave you yesterday via Skype, I pm'd you
Try her again - She normally does her best to help out...
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Old 12-22-2016, 05:34 AM   #7
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Try her again - She normally does her best to help out...
I agree
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Old 12-22-2016, 01:21 PM   #8
RuthB
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Update for GFY - this has been resolved. Thanks
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Old 12-23-2016, 07:30 AM   #9
katja_AWNews
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anyone who still works with them, make a note
their only support is on GFY...what a joke
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Old 12-23-2016, 07:36 AM   #10
Brian mike
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anyone who still works with them, make a note
their only support is on GFY...what a joke
NOT true unless im very very special !!! BTW i like to see any costumers service reply to GFY thread when is needed.

Got Ruth on Skype and she available every day mostly . Email: [email protected] ~ Skype: PaxumRuth
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Old 12-23-2016, 09:00 AM   #11
Fat Panda
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fly to india for support

remember, dont fuck with their bovine
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Old 12-23-2016, 10:46 AM   #12
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hahaha! India or Bangladesh
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Old 12-23-2016, 10:52 AM   #13
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Not India. Insofar I know, and unless it's changed, Paxum's ticket support is in Romania or another European country. I forget which one it is (Ruth once told me).
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Old 12-23-2016, 11:04 AM   #14
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Merry Christmas to paxum people
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Old 12-23-2016, 05:37 PM   #15
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Update for GFY - this has been resolved. Thanks
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Old 12-23-2016, 05:45 PM   #16
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Update for GFY - this has been resolved. Thanks
Paxum ROCKS (with their xmas socks on)!
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Old 12-24-2016, 08:24 AM   #17
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post an angry message on GFY
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