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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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Thread Tools |
11-02-2017, 09:43 AM
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#1 |
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Registered User
Industry Role:
Join Date: Jul 2017
Posts: 19
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How can I identify why people aren't checking out with their cart?
I've got analytics showing that mostly everyone that adds items to their cart on my site never checks out. I have analytics showing the "Steps" they take but it's not quite telling me the "Why" they don't check out. Anyone have any tips on troubleshotting this?
Here's an image of my cart page (doesn't seem to be the issue) And then the checkout page (seems something is wrong)   |
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11-02-2017, 11:05 AM
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#2 |
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I'll make you famous
Industry Role:
Join Date: Oct 2002
Posts: 13,947
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Maybe they are going in to see the shipping? Might change up your text to state earlier that there is Free shipping for in the US and see if that changes the behaviour some.
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11-02-2017, 11:43 AM
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#3 |
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Confirmed Fetishist
Industry Role:
Join Date: Mar 2005
Location: Fetishland
Posts: 11,494
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maybe too expensive shipping, not offering shipping to that specific country, maybe bot traffic...
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11-02-2017, 02:41 PM
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#4 |
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It's 42
Industry Role:
Join Date: Jun 2010
Location: Global
Posts: 18,083
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Maybe, make an exit survey for cart abandonments. 1 in 20 people might reply but you would get some input that was not a guess.
If I were to guess; What are the countries of origin -- US/Canada? |
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11-03-2017, 04:53 AM
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#5 |
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God Bless You
Industry Role:
Join Date: Aug 2014
Location: Glasgow, $cotland
Posts: 1,467
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Check orgin country and compare to shipping fees.
and maybe you can add some more text about security? from both sides, card and delivery metod for example 100% safe box with no adult label? etc. tnx
__________________
magneto664 📧 gmail.com Adult Backlinks 💘Best Website Stats 💘 Best CDN for Adult Content My Fav: 👍Chaturbate 👍 Stripchat 👍 Dateprofits 👍 AdultFriendFinder |
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