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Old 12-04-2017, 03:23 AM   #1
xsabn
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Paxum contact???? Urgent!

They have blocking all my money for some stupid reason. And nobody answers me. Its someone from their company available here? or a phone number to directly speak with someone???
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Old 12-04-2017, 03:26 AM   #2
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no better place to ask for support than gfy
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Old 12-04-2017, 03:27 AM   #3
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no better place to ask for support than gfy
if nobody answers me... and i really need my money!
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Old 12-04-2017, 03:28 AM   #4
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ruth-at-paxum-dot-com
skype: PaxumRuth

chris-at-paxum-dot-com
skype: jupzchris
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Old 12-04-2017, 03:29 AM   #5
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ruth-at-paxum-dot-com
chris-at-paxum-dot-com
they igonere me! support ignores me! but they do like commissions
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Old 12-04-2017, 03:31 AM   #6
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You can add Ruth on skype: paxumruth
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Old 12-04-2017, 03:32 AM   #7
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they igonere me! support ignores me! but they do like commissions
Strange, try Skype also.
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Old 12-04-2017, 03:33 AM   #8
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i already wrote to her. Yesterday and today
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Old 12-04-2017, 03:38 AM   #9
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i received this message from some strange email adress (its doesm seem to be from paxum) [email protected]

Quote:
Card No.: 530026**********
Merchant Name: XXXX
Type: Check Deposit Guarantee
Amount: 1500.0 USD
Date & Time: Friday, December 01, 2017 20:11:41 US/Pacific
Decline Reason: Advice Transaction Approved with issue-Suspected Fraud Hit, No Matching Purchase Transaction in Last 30 Days
And i tried to withdraw some money to make some bill payments, and they dont let me (but they charge me $0.5 every time i try), even i have more money from affiliate commission. The number on the strange email its a robot. Paxum support number again, just a robot, paxum support page, nobody answer, Ruth doesnt answer, Chris doesnt answer
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Old 12-04-2017, 03:39 AM   #10
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i already wrote to her. Yesterday and today
I don't think she works at the weekends, I hope you will get a reply during today.
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Old 12-04-2017, 03:47 AM   #11
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i received this message from some strange email adress (its doesm seem to be from paxum) [email protected]


And i tried to withdraw some money to make some bill payments, and they dont let me (but they charge me $0.5 every time i try), even i have more money from affiliate commission. The number on the strange email its a robot. Paxum support number again, just a robot, paxum support page, nobody answer, Ruth doesnt answer, Chris doesnt answer
Your money is in motion.
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Old 12-04-2017, 05:09 AM   #12
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Youd got a reversal on your card and they were not able to match that "payment back to your card" with any matching purchase going out to begin with.

Since you are not allowed to withdraw money back to your card, from a third party, like for example Paypal, they will thus block your card since you failed to follow the rules.

I do not know, but that seems to be the likely reason here. Also, don't expect any support of the weekend, this has been proven here again and again!
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Old 12-04-2017, 05:46 AM   #13
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Youd got a reversal on your card and they were not able to match that "payment back to your card" with any matching purchase going out to begin with.

Since you are not allowed to withdraw money back to your card, from a third party, like for example Paypal, they will thus block your card since you failed to follow the rules.

I do not know, but that seems to be the likely reason here. Also, don't expect any support of the weekend, this has been proven here again and again!
I had once card blocked, had to call choice bank to unblock it.
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Old 12-04-2017, 06:50 AM   #14
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I had once card blocked, had to call choice bank to unblock it.
Where i find their phone number?
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Old 12-04-2017, 06:52 AM   #15
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i am getting crazy here, Paxum support still doesn't answer me, and its monday
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Old 12-04-2017, 06:54 AM   #16
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Originally Posted by Adraco View Post
Youd got a reversal on your card and they were not able to match that "payment back to your card" with any matching purchase going out to begin with.

Since you are not allowed to withdraw money back to your card, from a third party, like for example Paypal, they will thus block your card since you failed to follow the rules.

I do not know, but that seems to be the likely reason here. Also, don't expect any support of the weekend, this has been proven here again and again!
i didnt know this, i am sometimes do some forex trading and i just requested some profits i made. I paid deposited with Paxum card, the broker says i can withdraw with the original deposit method only. Now what?
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Old 12-04-2017, 06:55 AM   #17
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you are fucked, read the rules next time
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Old 12-04-2017, 06:56 AM   #18
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the money requested from my broker appear in my paxum balance, also some money received from some webcam sponsor. But i cant withdraw them at the ATM, and i have no status saying something.
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Old 12-04-2017, 07:04 AM   #19
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You need to transfer it to your card first.
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Old 12-04-2017, 07:11 AM   #20
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Follow the rules, never leave money on your Paxum account/card, never use Paxum during weekends.
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Old 12-04-2017, 07:18 AM   #21
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You need to transfer it to your card first.
they are on the card already, i just cand withdrew them. This is how they came. I just spoke with a friend who use Firstchoice card, wich use the same bank (choice bank) and he had no problem requesting money from this specific broker.

I also used firstchoice to deposit, so far the money did not arrive yet, but i am curios if will still have problems since its the same bank and the same method of refund.
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Old 12-04-2017, 07:19 AM   #22
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Follow the rules, never leave money on your Paxum account/card, never use Paxum during weekends.
I avoid leaving money on these cards since the Epassporte drama
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Old 12-04-2017, 07:57 AM   #23
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Where i find their phone number?
Cant remember which number i called then. Could be how i called number declared on paxum card. Or
number declared on their site.
I was reading before on gfy how in case of deposit on card you need to go straight with choice bank so that's what i did, i was not involving paxum support at all then.
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Old 12-04-2017, 08:08 AM   #24
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Cant remember which number i called then. Could be how i called number declared on paxum card. Or
number declared on their site.
I was reading before on gfy how in case of deposit on card you need to go straight with choice bank so that's what i did, i was not involving paxum support at all then.
Thanks for the info! I have managed to call Choice Bank and some lady told me ?a banker? will call me.
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Old 12-04-2017, 08:14 AM   #25
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I forwarded this thread to Ruth..
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Old 12-04-2017, 08:18 AM   #26
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Yeah your card is blocked for having a reverse that doesn't match a transaction.

Its 7 Am where Ruth lives, you will need to wait a bit...
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