Business TraffiHaus.com anybody working with them?

[seoawm]

Can anybody explain me how the company with such a cool offers for advertisers can be such a crap. I just have no time to describe all my experience with them but maybe here around is one of the owners and he can speed up my refund?

just a small quote from my last refund(I got the money after about a month of asking):

[1/25/2016 11:52:04 PM] Kat : The refund has been processed.
[1/25/2016 11:52:24 PM] me -: but, I didn't become the money.
[1/25/2016 11:55:15 PM] me -: can you check it please_
[1/25/2016 11:55:30 PM] Kat : I already reconfirmed this morning. The funds are simply in transit.
[1/25/2016 11:56:01 PM] me -: in transit? paxum is instant
[1/25/2016 11:57:10 PM] Kat: They said they have everything. If it is not there now it will be there today.

I really did verify everything this morning now that everyone is back in the office from the shows.
[1/25/2016 11:57:37 PM] me -: ok lets wait for tomorrow
[1/26/2016 11:31:32 AM] me -: Hi, still nothing..
[1/26/2016 2:39:31 PM] me -: here_
[1/26/2016 2:39:32 PM] me -: ?
[1/26/2016 11:44:50 PM] me -: Kat even now, still no money from you.

Now I'm waiting for second refund:

[1/27/2016 2:03:21 PM] me -: got the money, please refund my account balance too
[1/27/2016 2:03:30 PM] me -: Current Balance: USD 293.27
[1/28/2016 2:29:48 AM] Kat : I will make sure you get it. The flu is going around, so please be patient. I'll make sure you get it.
[1/28/2016 11:32:40 AM] me -: thanks, waiting on it
[2/1/2016 2:22:12 PM] me -: Hello Kat, still nothing, any news about my balance refund?
[2/1/2016 5:31:08 PM] Kat : Cammie should be back in the office. Sorry, the flu has been going around.
[2/1/2016 5:37:47 PM] me -: can you tell me when I will get the money? how many days?
[2/1/2016 5:38:30 PM] Kat : I am told five to seven. I would have processed with the last, but your bidding account was not mentioned.
[2/1/2016 5:39:11 PM] me -: ok I need all the money asap please
[2/1/2016 5:39:27 PM] Kat : Will do.
[2/1/2016 5:39:41 PM] me -: thanks, waiting for you
[2/8/2016 5:42:19 PM] me -: Hello Kat, still nothing about my money from balance?
[2/8/2016 5:42:48 PM] Kat : I will follow up with accounting this morning.
[2/8/2016 5:43:40 PM] me -: ok please let me know
[2/9/2016 10:02:13 PM] me -: what did accounting say yesterday?
[2/9/2016 10:02:14 PM] me -: Hi
[2/9/2016 10:08:08 PM] Kat : I just asked. I know it takes a minute. Thank you for your patience.
[1:59:52 PM] me -: still nothing??

Same thing with traffic ordering.
Support says: We have 50k Carrier traffic daily, Premium Traffic from PornHub etc.
Me: Lets test it 7 or 14 days
Support: Np Here is the invoice(no opera, only carrier, only android), just pay
Me: Paid
No traffic... 1-2k daily of crap that not converts because of 70% Wifi.
Support: Wait till tomorrow we will fix

Tomorrow: 80% Carrier Traffic but 90% Opera Mini (was excluded)
Support: Sorry for that
Me: lets refund
Support: ok but you have to pay what you become, sorry I know its not what you ordered but you have to pay it.

and after that I was waiting a Month for refund..

[Feng-PD]

That sucks, a paying client should never be treated like that.

[seoawm]

the main problem is, that my company was ready to pay really good volumes. I was asked about budgets and told them about... but if there is such a big problem to refund $1.8k I cannot imagine what will happen after you pay 50k for example.

[better_porn]

that is really shame for you Mark B.
You just take money for the traf which non ordered or you filters sucs or you team non professional.
Moreover waiting so much time for the refund at least strange and indicate that you company is in a cash flow trouble.
Respond us Mark

[seoawm]

it looks like they have no money. I can't find other explanation for that.. $293 refund since 28 January OMG.

[xXXtesy10]

owner is a douche

[Sean]

Im sorry that you are having a problem with the payment refund right now, that sucks.

I will 100% vouch for TrafficHaus | Solutions for Adult Publishers and Advertisers and Media Reps - Online Representation for Independent Publishers

their team is incredibly professional, their technology is great, and the traffic is awesome for us. you will not get burned on the refund. I would pay it you out of my own pocket knowing that they will cover it.

[CamTraffic]

Top Notch team and traffic, never had an issue with them.

[seoawm]

Originally Posted by Irish Pimp

I would pay it you out of my own pocket knowing that they will cover it.

ask them maybe they will just transfer my balance to your balance

CamTraffic
then I have no luck ONLY with them. We buying a lot of traffic daily on all top platforms..

[MediaReps_Jake]

Thanks for the support guys!

Hi seoawm,

I've gotten your info from Kat. Please respond to me on skype.
I'm the sales director and this is the 1st I am hearing about this. It is quite concerning you felt you needed to post on GFY and couldn't reach out to me, our support, or the owner, we're readily available?

Let me know if we're not making ourselves available enough or if the support link wasn't working as we don't ever want someone to feel the desperation and need to post on a chat board over a balance of less than $300.

Looks like you asked for a refund the 26th, which was refunded 2 days later. There were additional funds in your bidding account that were not refunded with the original refund sent. We will be issuing this refund, please contact me on skype @ JDG480 so that I can make sure we send it back via your preferred payment method (Paxum/PayPal).

The 2nd issue Kat noted the payables person was out sick so would be a bit to get you the refund. Looks like she was out multiple days so unfortunately payments were not going out except to publishers during that time.

If something happened different from what you're describing below, or how I'm interpreting it, please let me know. Like I said, we want everyone to enjoy working with us, when there are issues please feel free to reach out to myself to get the problems solved.

Traffic buying: If you didn't get the traffic you're looking for most likely your cpm bids are too low for that traffic. However if this was a direct purchase then you should have a full refund if we didn't deliver the traffic we said we were selling. I'm looking into this now to see what the issues were.
I'll be happy to make sure the campaigns for the traffic you want is setup correctly so that this issue doesn't happen again and you get the best experience.

Respond when you can, we're always available, we have the most advanced products like ReviveAds.com with on hand support, and you can always reach us if you feel you need something if your needs aren't being met. Thanks and have a great night

[Matt-ADX]

Media Reps are good people. For sure just a misunderstanding

[xXXtesy10]

the bros

[NaughtyAce]

Originally Posted by Feng-PD

That sucks, a paying client should never be treated like that.

I agree, funds should be refunded in a timely manner, which we always do boys ;)

[NaughtyAce]

Originally Posted by seoawm

the main problem is, that my company was ready to pay really good volumes. I was asked about budgets and told them about... but if there is such a big problem to refund $1.8k I cannot imagine what will happen after you pay 50k for example.

I've just looked into the issue and it appears you were refunded your initial request within 72 hours and this last request pertains to a credit we issued you.

I want you to have the best experience and spend this $50k you are looking to spend in confidence, but this appears to be related to a credit that you requested which we had to investigate that did not come quickly enough to your standards and involved someone being sick. So in the future please be patient as refunds and credits take time and processes of multiple people.

We pride ourselves in the quality of our site and publications, so you will be hard pressed to be able to find anyone who's shared your experience.

Please feel free to reach out to us next time instead of posting on the boards, $300 seems hardly worth a board post. You can reach us on the support link at the bottom of the page, or ask your account manager to escalate the situation, or feel free to contact me directly I'm always available.

Feel free to reach out when you are ready to purchase, we don't have a ton of redirects as I 'd never recommend my clients to redirect their site, but we do have a ton of mobile pop unders and some of the best and most unique technology in the world.

[NaughtyAce]

Originally Posted by seoawm

it looks like they have no money. I can't find other explanation for that.. $293 refund since 28 January OMG.

ROFL, if we're running out of money because we can't pay $293 we have bigger problems boys ;)
#support@

[bloggerz]

Please approve my account

[NaughtyAce]

Originally Posted by bloggerz

Please approve my account

Email me the user Mark @ or use our support@ email, will get you taken care of.

[NaughtyAce]

Originally Posted by Irish Pimp

Im sorry that you are having a problem with the payment refund right now, that sucks.

I will 100% vouch for TrafficHaus | Solutions for Adult Publishers and Advertisers and Media Reps - Online Representation for Independent Publishers

their team is incredibly professional, their technology is great, and the traffic is awesome for us. you will not get burned on the refund. I would pay it you out of my own pocket knowing that they will cover it.

Thanks for the support Pimp Daddy Pimp, who said chivalry is dead

I'd gladly pay him double just for covering it as well.

[seoawm]

Guys I have my money now but 72 hours for both refunds is a real cool story. Just see in my first topic when was it requested second time and see the date today.

Please ask your both supports Kat and Olga to send you the whole chats from my first invoice and you will see why I was about 2 Months so patient until yesterday. (Send me the copy so I can say nothing was deleted)

And about traffic, you say my bid was to small. but if my manager says here is your price : 5$ cpm and you will get around 50k/daily do you want it? I say Yes and don't know where I have to bid here if I buy flatrate.

[plaster]

This thread looks like chillvault and seodestroy

[seoawm]

Originally Posted by MediaReps_Jake

I've gotten your info from Kat. Please respond to me on skype.

I'm ready to talk, Kat said yesterday, Jake will contact you.

I'm the sales director and this is the 1st I am hearing about this. It is quite concerning you felt you needed to post on GFY and couldn't reach out to me, our support, or the owner, we're readily available?

I just waited so much time. God see I didn't want it..

Let me know if we're not making ourselves available enough or if the support link wasn't working as we don't ever want someone to feel the desperation and need to post on a chat board over a balance of less than $300.

I was waiting so long for the refund of my invoice(about $1.5k) and can't believe that I will wait the same time for $300

Looks like you asked for a refund the 26th, which was refunded 2 days later.

Maybe my manager asked for the refund on 26th?

The 2nd issue Kat noted the payables person was out sick so would be a bit to get you the refund. Looks like she was out multiple days so unfortunately payments were not going out except to publishers during that time.

NP, I can understand it, but if you say wait 5-7 days and after 10 days I got the same message from manager daily: I will ask accounting, I will follow up etc.

Traffic buying: If you didn't get the traffic you're looking for most likely your cpm bids are too low for that traffic. However if this was a direct purchase then you should have a full refund if we didn't deliver the traffic we said we were selling.

I tried your self serve bidding one or two times. There was no traffic for me and I talked to manager to get some direct buys. Kat has all my stats. I became about 40k of Wifi and Opera mini. That was not in my invoice but Kat said you have to pay for all what you get and she is really sorry about. Guys we buy traffic on all top platforms and everywhere if there was any problem like that we never paid for crap.

Respond when you can, we're always available

I'm always ready to talk and to do accurate business. We can even meet on MWC2016 if you will be there.

[plaster]

I think you got hoodwinked... by a popular scammer on gfy known as seodestroy... or chillvault... or something else I forgot. Likely 10 names that are obvious and likely 100 more that aren't.

[plaster]

Originally Posted by NaughtyAce

I've just looked into the issue and it appears you were refunded your initial request within 72 hours and this last request pertains to a credit we issued you.

I want you to have the best experience and spend this $50k you are looking to spend in confidence, but this appears to be related to a credit that you requested which we had to investigate that did not come quickly enough to your standards and involved someone being sick. So in the future please be patient as refunds and credits take time and processes of multiple people.

We pride ourselves in the quality of our site and publications, so you will be hard pressed to be able to find anyone who's shared your experience.

Please feel free to reach out to us next time instead of posting on the boards, $300 seems hardly worth a board post. You can reach us on the support link at the bottom of the page, or ask your account manager to escalate the situation, or feel free to contact me directly I'm always available.

Feel free to reach out when you are ready to purchase, we don't have a ton of redirects as I 'd never recommend my clients to redirect their site, but we do have a ton of mobile pop unders and some of the best and most unique technology in the world.

God... I fucking hate you from that post already.

OP... I still think this outfit is chillvault, if i'm wrong... this fucking outfit is a piece of shit. Stay far away.

You fucking shit stain... cyber smack your ass... bitch.

[sarettah]

Originally Posted by MediaReps_Jake

I'm the sales director and this is the 1st I am hearing about this. It is quite concerning you felt you needed to post on GFY and couldn't reach out to me, our support, or the owner, we're readily available?

Let me know if we're not making ourselves available enough or if the support link wasn't working as we don't ever want someone to feel the desperation and need to post on a chat board over a balance of less than $300.

Originally Posted by NaughtyAce

Please feel free to reach out to us next time instead of posting on the boards, $300 seems hardly worth a board post.

Really? So, even though he had already talked to someone at your company who told him it was being handled but it wasn't so, you are going to try to make it seem like he is the bad guy for taking it to the boards?

And you are going to try to make him sound cheap in the process too?

Fuck that.

Your only response to him here should have been, "I am sorry that you had a bad experience, we will get this taken care of ASAP.", and then do it.

Another company that I will never do business with

.

[Brian mike]

BTW Where is Gene ?

[poncabare]

great peeps to work with

[seoawm]

Please feel free to reach out to us next time instead of posting on the boards, $300 seems hardly worth a board post.

Really nice proposition from the owner to the client

[Google Expert]

All these traffic brokers are scammy pieces of shit, circle-jerking crap traffic back and forth, looking for a sucker to sell it to, or cheat an unsuspecting webmaster out of his quality traffic offering shit $$$ for premium clicks.

[NaughtyAce]

Originally Posted by seoawm

I'm ready to talk, Kat said yesterday, Jake will contact you.


I just waited so much time. God see I didn't want it..


I was waiting so long for the refund of my invoice(about $1.5k) and can't believe that I will wait the same time for $300

Maybe my manager asked for the refund on 26th?


NP, I can understand it, but if you say wait 5-7 days and after 10 days I got the same message from manager daily: I will ask accounting, I will follow up etc.




I tried your self serve bidding one or two times. There was no traffic for me and I talked to manager to get some direct buys. Kat has all my stats. I became about 40k of Wifi and Opera mini. That was not in my invoice but Kat said you have to pay for all what you get and she is really sorry about. Guys we buy traffic on all top platforms and everywhere if there was any problem like that we never paid for crap.


I'm always ready to talk and to do accurate business. We can even meet on MWC2016 if you will be there.

No problem at all, please contact us next time and it will be resolved quickly, sounds like your account was miss managed in the communication and escalation of the importance, but there is always an outlet for you. Don't want you to feel like there is not.

We will be at MWC2016 if you'd like to meet, shoot me an email or set it up with Jake and we'll discuss, i can walk you through the interface and how to get the traffic you want.

[xXXtesy10]

Originally Posted by plaster

This thread looks like chillvault and seodestroy

plus the douche owner with huge fucking ego problems

[DarkTrader]

hi guys! somebody working with traffichaus now in 2017? I have few hundreds of bucks and want know will I got it?

[DarkTrader]

some bump because need quickly

[Klen]

I actually removed traffichaus from list of ad networks with which i want to work due this thread , so cant help it

[DarkTrader]

Originally Posted by KlenTelaris

I actually removed traffichaus from list of ad networks with which i want to work due this thread , so cant help it

thanks, KlenTelaris, probably I mark traffichaus how cheaters because nobody from support not contact with me.

[Klen]

Originally Posted by DarkTrader

thanks, KlenTelaris, probably I mark traffichaus how cheaters because nobody from support not contact with me.

I dont think they are cheaters , just clumsy af . Some other ad networks having same problem, where it is hard to get any support. But one thing is sure - if ad network does not respond in 24 hour period during bussiness days, such ad network is crap.

[Brian mike]

Originally Posted by DarkTrader

thanks, KlenTelaris, probably I mark traffichaus how cheaters because nobody from support not contact with me.

Deja Vue from 2014 - 2015 Same shit happened so i just gave up.
They are one of many reason i started my own network... Tired to get screw.
Money disapeared from account balance Stats today dosent Match number of previous day.
Account manager disapearing AKA ( Gene ) Also my funds LOL LMAO ..... etc... Want more info Pm me

Good luck

[Klen]

Originally Posted by Brian mike

Deja Vue from 2014 - 2015 Same shit happened so i just gave up.
They are one of many reason i started my own network... Tired to get screw.
Money disapeared from account balance Stats today dosent Match number of previous day.
Account manager disapearing AKA ( Gene ) Also my funds LOL LMAO ..... etc... Want more info Pm me

Good luck

Well, i never tried their advertisers part, partly due buggered interface, partly due policy where for display traffic was minimum deposit 200$ and for popunder 1000$ which was not declared anywhere on site.
Wanted to try them as publisher as well, but it took them like month to send code, so i lost will to deal with them totally.