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Old 01-15-2020, 05:16 AM   #1
Lichen
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WARNING: If you are using NetBilling for proceccing, you are losing 50% of sales

If you process or sell through NetBilling, you are losing 50% of sales, because NetBilling is outdated and doesn't support IPV6 protocol (customer IP)

All IPV6 members (about 50%) are getting "hard declined". So if you are an affiliate program or a regular webmaster, you are losing money.
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Old 01-15-2020, 05:38 AM   #2
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Wow that's pretty bad if true.

People with IPv6 addresses should also have an IPv4.

But I guess what you're saying is that the web server supports IPv6, but the NetBilling backend system has a bug that rejects all IPv6 joins?
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Old 01-15-2020, 05:38 AM   #3
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IPV6 not getting thru:




2020, HELLO ?
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Old 01-15-2020, 07:11 AM   #4
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uf, it is not a good business strategy
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Old 01-15-2020, 07:30 AM   #5
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Quote:
Originally Posted by Lichen View Post
If you process or sell through NetBilling, you are losing 50% of sales, because NetBilling is outdated and doesn't support IPV6 protocol (customer IP)

All IPV6 members (about 50%) are getting "hard declined". So if you are an affiliate program or a regular webmaster, you are losing money.
May I ask where you are getting statistic that 50% of porn consumers are running on IPV6?
The vast majority are behind NAT on mobile networks with IPv4 IPs... They may be using IPV6 within the internal network but are still displaying IPv4 ips.

Even google isn't getting 50%... https://www.google.com/intl/en/ipv6/statistics.html
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Old 01-15-2020, 07:33 AM   #6
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Seems more of a Nats issue than Netbilling. Many applications don't support IPV6 yet. If Netbilling doesn't support IPV6 yet, Nats shouldn't sent the IPV6 address.

You (Nats) should just send the surfer's IPV4 address to Netbilling instead of their IPV6 address and there won't be any issue?

Everyone that has an IPV6 address also has a IPV4 address as fallback

Edit. or just ask your host to only use their IPV4 address and ignore the IPV6 address

Edit 2. I do agree that Netbilling is pretty outdated and should support it, but at this time there is no reason to not send the IPV4 address instead of the IPV6 address, and your host and can easily fix that, just ignore the ipv6 and use the ipv4 instead
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Old 01-15-2020, 08:13 AM   #7
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Originally Posted by Konda View Post
Seems more of a Nats issue than Netbilling. Many applications don't support IPV6 yet. If Netbilling doesn't support IPV6 yet, Nats shouldn't sent the IPV6 address.

You (Nats) should just send the surfer's IPV4 address to Netbilling instead of their IPV6 address and there won't be any issue?

Everyone that has an IPV6 address also has a IPV4 address as fallback

Edit. or just ask your host to only use their IPV4 address and ignore the IPV6 address

Edit 2. I do agree that Netbilling is pretty outdated and should support it, but at this time there is no reason to not send the IPV4 address instead of the IPV6 address, and your host and can easily fix that, just ignore the ipv6 and use the ipv4 instead
NetBilling support themselves comfirmed that they do not support ipv6.

We are looking at the sales stats, and 50% of our Netbilling MIDs are not coming thru (Hard Decline). Our secondary prodessor Vendo is picking them up.
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Old 01-15-2020, 08:28 AM   #8
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NETbilling is a member here Hopefully he notices this thread and makes a comment ?
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Old 01-15-2020, 11:48 AM   #9
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Quote:
Originally Posted by Lichen View Post
If you process or sell through NetBilling, you are losing 50% of sales, because NetBilling is outdated and doesn't support IPV6 protocol (customer IP)

All IPV6 members (about 50%) are getting "hard declined". So if you are an affiliate program or a regular webmaster, you are losing money.
This is very interesting and alraming and need a quick response from MITCH!
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Old 01-15-2020, 12:06 PM   #10
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Mitch paged.
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Old 01-15-2020, 12:51 PM   #11
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Mitch is MIA.
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Old 01-15-2020, 05:26 PM   #12
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Mitch is MIA.
Definitely not MIA. Was just alerted of this post. You certainly are not losing 50% sales. I am having engineering tackle this and will reply once I have details, This is the first complaint we have received and we processing thousands of transactions daily.

Thanks, Mitch
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Old 01-15-2020, 05:34 PM   #13
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Definitely not MIA. Was just alerted of this post. You certainly are not losing 50% sales. I am having engineering tackle this and will reply once I have details, This is the first complaint we have received and we processing thousands of transactions daily.

Thanks, Mitch
You still dont support ipv6 (facts), and we have NATS stats to back it up that it's about ~50% of sales. Good thing we got a backup processor in the cascade. Just update your stuff, it's 2020 already.
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Old 01-15-2020, 08:06 PM   #14
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You still dont support ipv6 (facts), and we have NATS stats to back it up that it's about ~50% of sales. Good thing we got a backup processor in the cascade. Just update your stuff, it's 2020 already.
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Old 01-15-2020, 09:15 PM   #15
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Everyone that has an IPV6 address also has a IPV4 address as fallback
That's what I was thinking.

I just looked at the log of a US campaign I have running on Google traffic. For yesterday, out of 840 ips logged only 13 are IPV6!

This number sounds pretty low so I suppose that only traffic NOT SUPPORTING v4 are actually showing as V6 ??

This would mean you are losing are 1.5% of your sales and not 50...
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Old 01-15-2020, 10:23 PM   #16
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That's what I was thinking.

I just looked at the log of a US campaign I have running on Google traffic. For yesterday, out of 840 ips logged only 13 are IPV6!

This number sounds pretty low so I suppose that only traffic NOT SUPPORTING v4 are actually showing as V6 ??

This would mean you are losing are 1.5% of your sales and not 50...
That's not what NATS is showing. We are seeing a lot of these declines.
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Old 01-15-2020, 11:36 PM   #17
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That's not what NATS is showing. We are seeing a lot of these declines.
I'm sure you have legit point... i'm sure Nats showing only 1.5% has legit point... I'm sure the loss of sales is likely between the 2 and nobody will ever tell the truth
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Old 01-16-2020, 05:40 AM   #18
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That's not what NATS is showing. We are seeing a lot of these declines.

But why not disable IPV6 for now until Netbilling supports it?

Many major products don't support IPV6 yet, not just Netbilling.
It's nice that Nats supports it, but if it's not compatible with your biller just ask you host to disable IPV6 and you won't lose any sales anymore.
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Old 01-16-2020, 08:37 AM   #19
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I'm sure you have legit point... i'm sure Nats showing only 1.5% has legit point... I'm sure the loss of sales is likely between the 2 and nobody will ever tell the truth
If it was just a few sales, i wouldnt sweat it.
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Old 01-16-2020, 08:38 AM   #20
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But why not disable IPV6 for now until Netbilling supports it?

Many major products don't support IPV6 yet, not just Netbilling.
It's nice that Nats supports it, but if it's not compatible with your biller just ask you host to disable IPV6 and you won't lose any sales anymore.
Our second cascade is picking them up. Why lose them?

I just posted a heads up for people with only one gateway.


Quote:
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Many major products don't support IPV6 yet, not just Netbilling.
That's not true at all.
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Old 01-16-2020, 03:21 PM   #21
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Bump for those that use NB
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Old 01-16-2020, 06:44 PM   #22
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Mitch is MIA.
He's not MIA I ran into him this morning while at xbizshow.com
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Old 01-17-2020, 12:06 AM   #23
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Our second cascade is picking them up. Why lose them?

I just posted a heads up for people with only one gateway.


That's not true at all.
Lose them? I don't think you understand how it works.
Your host can just disable IPV6 and it will use the visitors IPV4 address instead and problem is solved.

IPV6 is not yet fully supported by so many web applications and devices, there is still always a IPV4 fallback for every IPV6 user.
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Old 01-17-2020, 08:02 PM   #24
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NetBilling support themselves comfirmed that they do not support ipv6.

We are looking at the sales stats, and 50% of our Netbilling MIDs are not coming thru (Hard Decline). Our secondary prodessor Vendo is picking them up.
Are the number of your Netbilling transactions about equal to the number of your Vendo transactions?
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Old 01-18-2020, 12:54 AM   #25
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Are the number of your Netbilling transactions about equal to the number of your Vendo transactions?
Yes. About 50/50 lately.
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