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| Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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Thread Tools |
09-30-2024, 11:06 AM
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#1 |
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Registered User
Industry Role:
Join Date: Sep 2024
Posts: 1
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CCbill - last month mass payment errors (WEBMASTER)
Sorry if this is the wrong forum category (please move the post to the correct one).
Last month, ccbill had an internal problem related to the inability to accept New Transactions (they were incorrectly marked with the code BE-104 and BE-105). ccbill confirmed this and apologized. CCbill claims that the problem has been solved and only affected new transactions, but as it turns out from my findings, the problem continues and what's more, in the case of a single sale user can make a purchase, while a recuperating sale user cannot (same user, same card). I am afraid that existing reccuring subscriptions were also affected because of this. Overall, I have lost over 10% of customers month to month. Have people who have bling on ccbill also noticed problems with new sales and reccuring transactions? |
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09-30-2024, 12:49 PM
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#2 |
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Living The Dream
Industry Role:
Join Date: Jun 2009
Location: Inside a Monitor
Posts: 19,307
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I have noticed an issue since around Feb 13th. Sales and rebills have dipped so I will have to check with CCBill on this one.
 Thanks for letting us know this important info!!
__________________
My Affiliate Programs: Porn Nerd Cash | Porn Showcase | Aggressive Gold (Coming Soon) Over 90 paysites to promote! Skype: peabodymedia |
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09-30-2024, 02:34 PM
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#3 |
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Too lazy to set a custom title
Industry Role:
Join Date: Aug 2002
Posts: 54,797
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ccbill is so 90s
__________________
Since 1999: 69 Adult Industry awards for Best Hosting Company and professional excellence.  WP Tube Themes |
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Yesterday, 08:12 AM
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#5 |
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Web & App Development
Industry Role:
Join Date: Oct 2023
Location: United States
Posts: 37
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It probably doesn't help this late in the game, but this is one of the reasons why I always recommend that my clients have fallback systems in place. Having multiple gateways/processors that you can cascade through is really important when annoying things like this crop up. Generally speaking, most CMS/AMS have support for that anyway, so it's real easy to get setup.
I haven't heard any complaints about CCBill from my clients specifically but I will pass your thread along to them. Thank you for reporting it! |
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Yesterday, 03:01 PM
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#6 |
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Living The Dream
Industry Role:
Join Date: Jun 2009
Location: Inside a Monitor
Posts: 19,307
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Any update on if this is still happening for you alex1981? It's very hard to get reliable info out of CCBill these days it seems.
__________________
My Affiliate Programs: Porn Nerd Cash | Porn Showcase | Aggressive Gold (Coming Soon) Over 90 paysites to promote! Skype: peabodymedia |
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