averam

Hi all,
ePayments blocked my wallet with 48,000$ when I tried to changed the phone number.
They requested me selfie with passport. I sent already 8 (they requested new and new...).
Now support stopped to answer me.
I contacted their Business Development Director, she told me that she will investigate and stopped to answer too.


9th January I got auto-reply from them:

##- Please type your reply above this line -## Hello,we have closed your request No. 650667 "Re: Phone number". If you still have a problem and need our help, please send us a new message to [email protected] Best regards,
ePayments Support Team
[email protected]



ePayments Systems Limited
91 Wimpole Street, London W1G 0EF, United Kingdom
ePayments Systems Limited is authorised by the United Kingdom Financial Conduct Authority under the Electronic Money Regulations 2011 to issue electronic money. Registration number 900172.

No access to wallet, no money. But question is closed.

SBJ

sounds interesting.









Congrats to the winners??

__________________

AdultKing

91 Wimpole Street, London W1G 0EF is a serviced office.

A bit like Paxum being headquartered at a Post Office box. Shady as fuck.


https://au.trustpilot.com/review/www.epayments.com

EddyTheDog

48K? - Shit - That's a lot of cash to lose...

91 Wimpole Street is a rent an address type setup - I doubt they have ever even been there.....

Good luck getting it back - Are you in the UK?..

freecartoonporn

when will people understand , dont use motherfuckers middle men for storing money. (even paypal)

unless you make that much per week.

spend some more and get a lawyer, unless you did some shady thing to make that money.

good luck.

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_Richard_

why did the russian board suggest you come here? that's a russian company no?

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magneto664

They are under FCA License

so easy job: https://register.fca.org.uk/ShPo_Fir...000000m4IXgAAM

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Busty2

Very good advice, never leave money in any PayPal account or for that matter any account linked to PayPal as they can access it at any time for any reason. This applies to any similar online accounts ( remember IBILL !!!)

CaptainHowdy

That's just awful . . .

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celandina

I thought they were posting here ??

From 2012

ilnjscb

Not only never leave money in any of these motherfuckers, never leave money in the bank account linked to these motherfuckers. Move it to another bank when it gets over a set limit. Most of these can do a hold and fuck you good on your linked account.

Paypal is particularly bad about this. These fuckers imagine that the money everyone gives them is theirs.

averam

No, I am in Russia.


The russian board suggested me to come here - as here must a number of ePayment's clients.
ePayments is russian owned company. I believe that Mike Rymanov (mentioned above) is just a nomenee.

adultchatpay

I learned a hard lesson with Epassport. Since then, i never stored my money to any payment services.

Google Expert

russkies stealing money? Who would have thought?

bloggerz

that's a lot of money. hope you get it back

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bgmen

Too much money to be held in a virtual wallet. I bet they want something you can't show them - origin of funds.

Ferus

Find a UK based lawyer. Gfy wont solve it for you

JFK

good thinking !

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tobedeleted

Yes - this is right on point.

elmy

hmm not good service

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Darkcrni

Why the fuck you have even 1k at any service???
This things wouldn't happen if you just take out your money in time, every time.

Am sure this is the mistake you won't make twice, but you already know that!

seolinker

Pretty sad to read all this. Another scam probably. I even thought in past to create account with them.

Miguel

Please tell us as this issue got developed someway

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AmeliaG

Wow, that is awful. I hope it works out for you.

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baller cash sitting there

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Compound interest.

Klen

Yes all e-wallets sucks, which is why i am now moving away from them,only e-wallet which i will use is revolut because they are actual bank, not just e-wallet. But classical bank still have advantage as you can go there face to face.

And i also had problem recently with WMZ- wanted to make transaction, but suddenly i had to re-verify my phone number despite nothing changed, and as result i had to wait several days in order to make transaction by using mobile app instead sms transaction as it used to be. As result, this was my last time using WMZ.

And also when it comes to paypal, they suck too but they can be still used for payments, no need to keep funds there just attach card and that's it.

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AdultKing

Paypal is pretty bad, but in our country and many others Paypal have to abide by certain rules and we have protection because in Australia they have to be members of the Financial Ombudsman Scheme - which means we can ask a statutory body to intervene in the case of problems.

Paxum and ePayments and services like them have no such requirements, so there's no protection.

seeandsee

why such bad stories, this world is full of bad stuff

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averam

I am writing complaint with the lawyer

nesasrb

ePayments? can someone from ePayments say something about this?

AdultKing

No they left the forum and their original introductory thread was deleted some time ago.

gorillaz_

one of the worst e-wallets but nothing can beat epayservices.com

Tubevideditor

Sorry, but anyone keeping that amount of $$ in these 'e wallet/banking services' is a fool.
All of these services will go under at some point as history has shown.

averam

I sent them official complaint which was written by the lawyer. If it will be no reaction have to complain to official authorities for fraud.

CandidHotties

Some people never stop to amaze me as they keep a shitload of money in e-wallets and then crying like bitches when those fuckers who run those e-wallets fucks them over bg time.

Leason learned long time ago...

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ICQ
415412387

JesseQuinn

huh?

I don't see anyone in this thread crying or bitching. the op is out a significant sum and posted about it. I feel that is in and of itself is a service to those who don't realize how tremulous the ground is upon which 3rd party payment systems are founded

how have I been robbed...let me count the ways

1) Epass

no funds lost, was paid back as a payee in full as I never kept funds in that virtual wallet thing. if it's not in my bank account it does not count. still was super-fun waiting months to get my cash. if I lived paycheck to paycheck due to life circumstance it would have been difficult


2) Zombaio

'only' $155 of reserves after I stopped using them for my own processing after they stopped paying most people. such a dick move, their job is to pay people and they don't.


3) Chexx/Pacnet

Was out 27k when they abruptly crashed on a Friday afternoon two days before payouts to my contractors were due, then had another 9k in my biz bank account frozen for a grand total of 36k in the hole of money meant to pay my people.

Had to dip significantly into my own personal savings to honor my commitments to my contractors and keep my biz afloat. Plus an emergency trip to the US to open a new bank account after mine got closed cuz I sent payments to Chexx

Chexx (or more specifically their people) were actually wonderful, I very much enjoyed working with them. it was their parent company who fucked over me, stellar Chexx employees and countless others. Chexx actually paid me back almost all of what I was owed, so 'only' lost 1k there and I don't blame Chexx peeps for that. Simon, Luke, Lorelai and Raymond went out of their way for me at every step.

Sucks that when their company fell due to Pacnet they lost their jobs, they deserved much better than that.


4) Payoneer/First Choice

Never held a personal dime in Payoneer/FCP, the money I'm still trying to get back was a Chexx-type situation: funds loaded to pay others

a little over 6k, not much compared to other people I know who are owed funds as payees

(ran a group for peeps navigating the claims process and of the ten of us the total owed was well over 200k)

So moral of the story? Yes, third party payment systems rise and fall with the tides

In terms of judging the behavior of others, two things to keep in mind:

1) Many people receiving funds as payees haven't been around for years. They don't realize the history of these companies as Epass was before their time, they never used Zombaio or Chexx and for MANY the FCP crash was a first.

I am very clear with the contractors with whom I work who use 3rd party payment systems on my sites or any others to receive payments: get your money out as quickly as possible and select bank account deposit options wherever one can. to many this is new information as they don't realize how little protection they have if things go bottom up with a 3rd party system

Is that stupidity or simply lack of experience? and why are not more sites and services who pay people not sharing info on how to receive payments as safely as possible?


2) if you run a business where you process your own payments and/or are responsible for paying others, it's pretty much impossible with most of these companies to keep a zero balance, if your biz is active 24/7 rain or shine


That's why as a payer I love Paxum, and it is the only 3rd party payment system I will use. I pay my people and then I pay Paxum, I never hold a dime of my own money in my account meant to pay others.

Yes I have spent hours if not days at this point helping contractors who can't access their Paxum funds as payees get their money out to pay for stupid shit like food and rent/mortgage and school fees for their kids, but the point is their system keeps my biz safe, and as long as it is I can help my contractors get what they are owed, even if through circuitous methods

And if Paxum were ever to go down there are close friends and colleagues I would have no other way to pay. I can't send a direct deposit to someone in Venezuela. Having been burned by every service I've ever used for myself or others, it's not like I can sign up to services that arose after the FCP crash and not expect more of the same. cough, epayments etc etc etc etc etc

I feel like a lot of people here don't realize that these services are needed, that many who use them don't realize how vulnerable they are, and that for some just collecting a payment and withdrawing it is not the biz plan. and that for some even as payees if they are successful they earn significant sums over days, not weeks or months.

how often should one withdraw if you're receiving thousands per day and have no other way to get paid by sponsors/sites/services that can't send d/d?

so please, if you could avoid mocking a dude out a shit ton of cash that would be awesome

@averam, I really hope you get paid back

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CandidHotties

I didn't mocked him up like you say. It was just a expression.

I wish him good luck and to get his money back!
However, there are so many stories( true and verified) about all these e-wallets that
should make anybody think twice before they keep a ton of money in those e-wallets.
Yeah, i do understand that's a common way of paying everybody that is connected to a certain online business, while others prefer these e-wallets because the money are harder to trace and of course taxes are not paid in full.

Big or small business, the best way is to work with an actual bank ( who has a real address not P.O Box like Paxum and other e-wallets). Of course, working with a bank
is not quite the right way for people who want to avoid paying taxes.

So yeah, don't start crying and asking for help just because you trusted a e-wallet company to keep your money "safe" while the online media is full of facts and warnings about them.

Start working with banks, leave these e-wallets blood sucking motherfuckers and theres a pretty good chance your money will not vanish.

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Goosy

Huh. Makes me sad.

JesseQuinn

gracias for posting your reply and apologies for misreading your intent

(and yeah, wow OP, for real wishing you the best in resolving this)

granted all experiences are anecdotal, but I do think you're over-estimating the number of people who use 3rd party services to avoid taxes. I pay a lot of people via Paxum that I would simply have no other way to pay were that service to ever close. For all it's faults I love Paxum, their business model on the payee side allows me to work with amazing peeps I would not be able to otherwise. There is simply no other alternative on the market that affords me the same level of protection in sending funds to others

Even for those who prefer direct deposit there can be hoops to jump through.

I work with many women from Romania and have a template doc on file as I can't count how many letters I've had to send to their banks as the latter were apparently suspicious of the amounts sent. and we are not even talking huge sums here, just typical incomes of successful people

as well I've had to send docs to banks in a few other countries to help contractors open a bank account, as there are nations where the bar to entry is very high. hell, I live in one of those countries. no way I'd have a bank account here in Jamaica if my friend wasn't a bank manager. I'm not kidding

it's all fucking madness

but yeah, money doesn't exist till it hits your bank account or palm. so with you there

and again, good luck OP

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BigFurry

No. If you receive many payments every month via wires, you'd have to pay several hundred USD in fees every month.
(Mainly programs charging $20-30 for a wire, but extra wire fees on the receiver side may also occur sometimes.)

With Paxum it's around $1-3 for most payments, plus maximum $50 for withdrawal every now and then.

Not to mention that if you receive lots of wires every month from all around the world, there's a good chance your bank will start investigating you for possible money laundering. Then might even kick you out if they realize you're in the adult biz.

Wires are great for big amounts, but not for receiving lots of small payments.

danep

What's up Jesse?
Averam, why do I have the feeling we're both Israeli?
Can you tell me if you complied to their security department requirement for a photo holding ID, proof of residence etc? This could very well be the source of the delay, and not a corporate attempt to take any of your funds. When there's an RSA lock or a similar case, the procedure is that communications are made via a secured e-mail. Imagine the scenario in which just because I wish to avoid inconvenience as a third party provider, I funnel the funds to a hacker? When ever global money takes place, precaution takes place too. Waiving the choice bank case, or the epassporte case, may add a dramatic effect, however may not entail the facts of your specific case. Just my two cents about it.

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Hawkins

Do you used real documents for registration? I heard several similar stories of the guys with fake docs being blocked in Epayments, probably this could be the reason?

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MatureKing

May be they have problems with law?

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Klen

Yes that could be reason of this, i find it crazy how someone would rather lose tons of money then submit their ID. I submitted my ID to various services and nothing happened to me yet, so dont know what is such a fuss.

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averam

Yes, I used real.
Here is their final responce: www . sendspace . com/file/0jzaax
They do not like no one of my photos. Photos were made on iPhone 6 and of course no photoshop.

BigFurry

Could try a video with you holding your passport maybe, that's harder to refuse. And/or send more proof such as utility bill scans, bank statement.

aimike

people get killed for less money than that

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Miguel

well Iphone6 is too old/cheap for the person who have $48k in ewallet account.

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