PAXUM - Withdraw Funds to External Card Problem
 

Hi,

I withdrew funds 2 days ago to my external card, but it's still initiated. I am having this issue first time. I sent a ticket and e-mail 2 days ago to Paxum and they not replied yet. What may I do to solve this problem please?

try visa. mastercard is not having it

I have no Paxum card. I withdraw to my external credit card. Also I can't try new withdraw proccess, because my money disappeared when I withdrew funds. I can't see my money in my Paxum account.

Contact Ruth from Paxum immediately, they should and need to resolve you this issue.

Good luck!

right. visa credit??

Thank you very much.

Both of them. I withdrew a few times before, but this time I am having this problem. Transaction status is still initiated.

dood never post stuff like this. erase that image. contact imgur

Someone can hack your account and empty it

Thanks for remind. It's not true e-mail address. I changed it.

Thank you. So may you delete the ss too please?

Maybe you will need to contact your bank.

Thank you. There is no problem with them. Also Transaction Status: Initiated Paxum not completed the proccess yet.

There is no status update like "Completed" for these transactions. They initiated it and it's all from their end. Now it depends on your bank card issuer when (and if) you receive your money.

When it's completed they send an e-mail like this:

https://i.imgur.com/fwyiznY.jpg

Also there is no any response until 2 days. I contacted via Skype, e-mail and sent ticket. It's normal?

Your account is empty cuz the transaction went through.

Well, last time I used funds withdrawal to external card I only received an email with "Initiated" transaction status and I had the money on my bank account almost instantly, but it was like a year ago so maybe something changed. I'd try to contact Ruth.