Paxum, how long does it take to update the balance on an account?
 

Wired money was written off on June 7th, its now 23rd and its still not on the account while on my bank account its already deducted.

Any idea why this should to take so long?

u will have support soon ;)

Wires usually take 3-5 business days. I'm adding you on ICQ now so we can get this resolved for you.

Thanks for the link djroof! :thumbsup

np girl...

If you haven't already opened a support ticket regarding this issue, please login to your Paxum Account Control Panel and do so through the Message Center, or by emailing [email protected] with the details. Support will be able to assist you promptly.

In the meantime I've added you on ICQ and I'm awaiting your reply.

Thanks!

Hi Ruth, I send you my mail address over ICQ, I have get some sleep now, hope we can talk tomorrow. I already injected a support ticket a few days ago. Tnx for the follow up!

Hi SZNY, I just checked my ICQ and I don't have any messages from you. I think it might have something to do with sending an email address over ICQ. Lately I've been having a hard time receiving and sending email addresses and on those occasions I've had to break it down into words to force it through (eg: yourname at domain dot com). Can you please try again that way, or email me the info? Thanks! :)

We are dealing with the same issue with Paxum, our first wire came back after 20 days, our second wire is still in 'motion ?'

Scary

Same here, wires take 7-10 days. With Epassporte it took no more than 72 business hours.

abs

When the money is in motion it may take a while

I'm jus sayinnnn :)

Ruth I mailed you my info an also a copy of a support ticket. Point is that we need to payout a studio and this is not really good for business.

Maybe its good to publish exact info on the Paxum site so update delays will not be a surprise.