Any CentOS experts?
 

Okay, I have a dedicated server and it is having a huge problem with CCBill.

The jist is, everytime I make a sale, their account is not created and thus CCBill Support has to add them manually each time.

I whitelisted CCBill's IPs and so on but still problems.

Server admin wanted a traceroute from CCBill to see what the problem might be, but CCBill says they can't provide it. Instead, they asked me to check the log files, so I provided them but now the response is:

"Do you know if communication between your server and ours is being manipulated in any way or if the CGI on your server needs to run with special file permissions or ownerships?"

I am not that big of an expert in CentOS so can anyone give me a basic breakdown on how to check this type of thing?

Have you tried having your hosting company communicate directly with them? That would probably be the fastest and best way to handle it.

Unfortunately, my hosting company is trying to upsell some expensive management options so I'm on my own.... It is a dedicated server and I have root access, so if I knew what I was doing....

I wouldn't run a pay site without server management. :-)

Ccbill sometimes forgets to READ the error messages from their own script. We have a test script we use to diagnose such problems. Email us at [email protected] or call 979-530-1300

By the way you asked for a Centos expert - we've been running Centos severs for fourteen years, through several different names for centos / Red Hat, and wrote small parts of it.