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HandballJim 03-18-2012 07:12 AM

Help - System Check Virus
 
My wife's laptop has the System-Check Virus, and I cannot get anywhere even in safe mode, anyone have a solution. Thanks

WarChild 03-18-2012 07:15 AM

What do you mean by "I cannot get anywhere even in safe mode"?

You've tried Malwarebytes from safemode and it won't clean it?

HandballJim 03-18-2012 07:18 AM

I can't get to any programs it seems?

WarChild 03-18-2012 07:19 AM

Quote:

Originally Posted by HandballJim (Post 18830388)
I can't get to any programs it seems?

Okay gotcha. Give this a try: http://www.malwareexperts.com/how-to...m-check-virus/

Follow the steps exactly as outlined and it should get you up and running again. Good luck!

HandballJim 03-18-2012 07:26 AM

Quote:

Originally Posted by WarChild (Post 18830389)
Okay gotcha. Give this a try: http://www.malwareexperts.com/how-to...m-check-virus/

Follow the steps exactly as outlined and it should get you up and running again. Good luck!

thanks, looks like I have a lot of work to do

WarChild 03-18-2012 07:32 AM

Quote:

Originally Posted by HandballJim (Post 18830396)
thanks, looks like I have a lot of work to do

It shouldn't be too bad. It just looks like a lot of steps.

Rothstein 03-18-2012 07:46 AM

Your wife was on some bad sites.. I'd be more worried about what she's up to than that computer problem.

HandballJim 03-18-2012 08:38 AM

Quote:

Originally Posted by Rothstein (Post 18830420)
Your wife was on some bad sites.. I'd be more worried about what she's up to than that computer problem.

Well she primarily goes to Japanese websites and knows zero about computers besides the internet. Last night she said she went to a Japanese blog (blogs are huge in Japan, popular people all have blogs about their lives and people follow them daily) and noticed the problem starting.

Then when she turned the computer on in the morning the virus went nuts.

At the moment scanning the computer with Malwarebytes in safe mode, will update if "WarChild's" instructional link works.

Harmon 03-18-2012 08:44 AM

Run this: http://www.bleepingcomputer.com/down...ti-virus/rkill

Then run malwarebytes

You're welcome :glugglug

HandballJim 03-18-2012 09:23 AM

okay I went through all the steps, but the desktop has a black screen with no icons except for the malwarebytes shortcut???

Any ideas, it seems the virus pop ups have stopped.

HandballJim 03-18-2012 10:21 AM

Quote:

Originally Posted by WarChild (Post 18830389)
Okay gotcha. Give this a try: http://www.malwareexperts.com/how-to...m-check-virus/

Follow the steps exactly as outlined and it should get you up and running again. Good luck!

Quote:

Originally Posted by Harmon (Post 18830497)
Run this: http://www.bleepingcomputer.com/down...ti-virus/rkill

Then run malwarebytes

You're welcome :glugglug

Thanks a million guys to get me on the right track :thumbsup:thumbsup:thumbsup

These seem to be the best links for removal...

http://www.malwareexperts.com/how-to...m-check-virus/

http://www.bleepingcomputer.com/viru...e-system-check

http://www.bleepingcomputer.com/down...i-virus/unhide

http://www.bleepingcomputer.com/forums/topic405109.html

Once you get the malware removed in some cases like mine I also had to run unhide.exe, since this virus also hidden all my folders and desktop icons.

Hopefully things are back to normal again, and will make a new copy to restore for future problems.

WarChild 03-18-2012 10:45 AM

Glad to hear you got it cleaned up!

seeandsee 03-18-2012 12:31 PM

I can help you about that, but one warning for AVIRA users, i got this problem on two PCs of my friends, after uninstaling their previous AV's and installing AVIRA after it, i got problem called SERIAL NUMBER VERIFICATION WELCOME SCREEN after computer restart, where you can't go in, entering serial number does not work, it's very very hard to fix it... So maybe someone will find this helpful...


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