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suesheboy 07-31-2012 06:31 PM

Another Webair Success Story
 
Newest ISP to now block my email is now AT&T.

OK. I have been lazy and with multiple accounts it was just too easy to just leave everything at Webair, same for all of my clients - after all my uptime was great and once an account was set up right, I almost never had a problem in about a decade.

Webair, fix your shit. Ban any God damn spammers and get you IP ranges unblocked or I am moving EVERYONE away to a new host.

SpicyM 07-31-2012 07:03 PM

I am pretty sure they wont find any problem on their end, obviously.

anexsia 07-31-2012 07:23 PM

Working as intended

Babaganoosh 07-31-2012 07:31 PM

Do you have rdns and an spf record set up?

Chris 07-31-2012 07:35 PM

i had to buy a dedicated email system from them
seems to be working alright now

Barefootsies 07-31-2012 07:38 PM

Quote:

Originally Posted by suesheboy (Post 19096662)
Newest ISP to now block my email is now AT&T.

Assuming they are not hosting mad spammers, they CAN submit a BL removal request.

You can do this for most blacklists, and TLD's. However, if the network is known for spam, you are going to be getting resistance on removal. I am not saying Webair is or is not. What I am saying is, if they are not a spammer haven, resolution is 5 minutes of "work" on Webair support side and a little follow up on the matter until removed.

:2 cents:

suesheboy 08-01-2012 04:42 AM

Quote:

Originally Posted by Barefootsies (Post 19096728)
Assuming they are not hosting mad spammers, they CAN submit a BL removal request.

You can do this for most blacklists, and TLD's. However, if the network is known for spam, you are going to be getting resistance on removal. I am not saying Webair is or is not. What I am saying is, if they are not a spammer haven, resolution is 5 minutes of "work" on Webair support side and a little follow up on the matter until removed.

:2 cents:

Well lets see what Webair is going to do now that they know that AT&T is blocking my mail.

Seems to me if this is what has to be done they should they should be doing this automatically and any abusers kicked off their system.

Response Webair?

bean-aid 08-01-2012 04:53 AM

Request block removal and you will liky find no block is in place. Most likely mail server set up incorrectly.

Markul 08-01-2012 05:40 AM

Webairs servers has been blacklisted with SORBS for YEARS and they don't plan on doing anything about it (or so it seems since people keep complaining about this).

Just find a new host.

Barefootsies 08-01-2012 06:42 AM

Quote:

Originally Posted by suesheboy (Post 19097216)
Seems to me if this is what has to be done they should they should be doing this automatically and any abusers kicked off their system.

Unless they have software in place to monitor their IP space, and/or clients complaining, they would never know what is or is not blocked. I can assure you that MOST, not all, ISP's are set up like this and do not pro-actively check such things.

:2 cents:

suesheboy 08-01-2012 11:49 AM

Quote:

Originally Posted by Barefootsies (Post 19097377)
Unless they have software in place to monitor their IP space, and/or clients complaining, they would never know what is or is not blocked. I can assure you that MOST, not all, ISP's are set up like this and do not pro-actively check such things.

:2 cents:

Seems like a great way to win any customers loyalty and stay a step ahead of the competitition

bean-aid 08-01-2012 12:03 PM

Quote:

Originally Posted by suesheboy (Post 19098041)
Seems like a great way to win any customers loyalty and stay a step ahead of the competitition

Don't listen to that dude... he is like a PC wet dream.

When your email bounced back it should have included a link to submit your IP and ask for reconsideration to your block.

I have done that several times in past and they responded within 24 hours and said my IP was not blocked. I then realized it was my email server that was fucked. I had to switch servers to someone who actually knows how to setup and manage a server. gl

2intense 08-01-2012 12:28 PM

welcome to webair

suesheboy 08-01-2012 12:36 PM

Quote:

Originally Posted by beaner (Post 19098069)
Don't listen to that dude... he is like a PC wet dream.

When your email bounced back it should have included a link to submit your IP and ask for reconsideration to your block.

I have done that several times in past and they responded within 24 hours and said my IP was not blocked. I then realized it was my email server that was fucked. I had to switch servers to someone who actually knows how to setup and manage a server. gl

No they were blocked. AT&T didn't even offer a simple "unblock" link.

With Webair's control panel there should be no magic involved. If I am having an issue like this, I am sure many others are as well.

Webair is working on the problem.


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