Ali , Ray - Strong Box! Please contact me :-)
 

I'm trying to reach some of you, please contact me as soon as possible.

Thanks,
Mavis.

Giving myself a little bump for this.

Anyone knows if they do have support during the weekend ?

Wish you good luck getting a hold of Ray.

Yes, Thank you - the unpleasant thing in all this is that they problem jumped through the weekend. I'm not able to reach anyone of them (even Ray on ICQ) so they can help me solve the issue -
I'm pretty sure though that they are serious and reliable and they will help me with this as long as they notice my e-mails or this thread ... - problem might be in my field, but so far I'm not able to see it.

Will announce here when the issue is solved !

My brother has been trying to contact them for exactly one month now. The time before that, it took two months. Yes, months. He paid for the extra support too. Unacceptable.

Ray used to be totally on top of it with some of the best support in the business. Not sure what happened to him. Hope he pulls it back together soon or the next round of sites we're about to open are not going to be using Strongbox.

If you're reading this Ray, please get back on the horse. You have a great product and everyone still needs the great support you used to have.

i like shoebox..

the correct question would be "Anyone knows if they do have support at all?"

It's an election year, and he's still upset about Obama getting reelected.

:winkwink:

Create a post praising Obama's first term, and it should summon him like a bat signal.

It seems that something is crashed with the SB on my page - and usually when someone tries to login, he has to pick the pictures of 4 female faces to pass the barrier - and thus making sure it's not a robot. I'm missing the images on my page though. Like something is broken.
And yet I don't have answer from them - I had to ask the client to wait until tomorrow so I can see if the issue is solved. If not - I will refund the money... nothing more I can do.

Do you realize that they're gender classification algorithms (and open source libraries) that can solve such captcha with 90% success rate? This captcha does not prove that someone is not a robot.

You might be interested in our software, we do support 24/7 (except holidays) - you probably won't need it anyway, because once our sotware is installed (free of charge) it just works.

To be honest I never realized this - I'm not programmer or developer.

I have my guess that it's weekend time and every people need some rest from the hard week. So far I had no issues or problems with the SB support or software, so I take this as single problem - and I was just the guy who pulled the short straw for today.

I'm giving my last bump on this thread for today -
Ali, Ray - Strong Box guys ! Please help me out with this issue!


Thanks in advance!

Morning from me here!

Would be helpful if your site actually loaded ...

Site is loading just fine. Or you have in mind FINESEC.COM site ? :)

isup.me/finesec.com

Our site is up. There might be some routing issues so let me know if you can't access our site.

I'm glad you made it fixing your site... :1orglaugh
Now it's my turn to get some help with mine: - Strong Box guys - please respond on some of my 3 mails there or here in this thread - and help me out Before I loose my first site member! :-)

Bump for THIS thread :-) StrongBox Guys - please help me out !

You were already told how to get their attention. Start a thread praising Obama, his policies and administration.

:winkwink:

GFY To The Rescue.

But...:)

Past Performance is No Guarantee of Future Results

Sorry Barefootsies, I kinda lost my sense of humor the past 24 hours... This one is somehow important. It may sound pathetic - because it is about one fucking single member - actually my one, first and only member ! I'm aware that getting members is hard and for the past several months since the existence of my site I got people who prefer to pay me $20, $30 or $50 to draw their girlfriend being fucked by a whole football team, but the same people are afraid of paying $15 for a membership throug CCbill....
And here after months the first serious guy comes, pays CCbill - they give him access - just to find out that StrongBox is not allowing him to pass. Actually Strong Box is blocking even me to enter my site and to do my daily update....
This very single member has has symbolical meaning to me. Every start should be good. This is not a good start. He wants his $15 back. These are my lucky 14.95 (it's not even $15) - and I about to lose them.Not cool at all.

Almost 2 years ago you / yes you - Barefootsies and several other guys/ gave me advice to start with a website in order to sell my drawings and thus to make a living... So here am I because of you and the few others who supported me (I'm pretty sure you and others did not knew that you gave me a new direction of life). I've made hundreds of porn sites for various clients as designer, but never had my own - never been webmaster, never had experience with setting affiliate program, never run a site - Made HUGE ass amounts of banners different kinds and sizes - BUT I dont know how to make my own banners !! :( But I'm still here.

I've made several projects with some of my regular clients and with money I bough StrongBox after I've saw that sites around are using it and they look protected.
Maybe I would be way too calm and patient if there was not a member who was asking for refunds. Maybe I am expecting too much - but my mind exploded after the message of FINESEC - who wrote " 24/7 support".

Once again - I've never had any problems with StrongBox until now. Their support is helpful, somehow always busy - but they, and especially Ali were kind when I was buying the product and during it's installation. Ray was not that regular and was really, really hard to find on ICQ, but when that happened he was helpful too. Again - Maybe I pulled the short straw for today and still have my hopes that some of them will appear and help me out with fixing this issue - especially because they provide FREE support during the first year after buying the product.

So guys - I will proceed bumping this thread until I get what I want, or until I buy someone else's product with 24/7 support who never breaks...

Cheers,
Mavis.

:helpme:Oh crap

mavruda,

have you tried to call him by phone ?

Can you not just turn the image check part off?

Why don't you just remove strongbox, i mean at this point its doing more harm then good?

you can have your host temporarily disable Strongbox by commenting it out in the Apache config - i think

There's not phone number placed anywhere or any contact info in addition that I can use, just the known contacts:

support e-mail, ali's e-mail and ray's icq.

I'm not able to access the admin pannel of SB, since I've been blocked as well. This operation of disable along with helping the members solving their problem is accessible through the admin panel - which is not accessible to me. I'm blocked as well - I cannot update my site.

I've purchased Strong box - from their site - you can see what price it comes with, including the strong encryption. That's a lot of money for me.
Disabling it is absolutely not a cool idea, even if it's temporary.
I was thinking the same but on the second thought I decided to keep it that way.
The main reason is that I'm not WP wise and know nothing where to touch without making the mess absolute.

I have my host support at Amerinoc and they sent me their IP's in order to re-send them to SB team - so they can white list them - if any problem should come from this - to be excluded.

Here's a bump from me - on this thread, but attaching a thing I finished just now.
Looking to hear a thing from SB support !


http://mydirtydrawings.com/bump4me/gfy1.jpg

This is just too bad really, Ray used to really have amazing customer service but for about the last year or so it has gotten worse and worse and worse.

Indeed.

It sounds like he's earned a post on the mikesouth.com website. Yet another crumbling castle...

:2 cents:

RMEE, Inc. Contact Information

Ray Morris, President
[email protected]
Phone: 1-979-530-1300 for webmasters only.
2303 Forest Circle
Bryan, Texas 77803



For our friends in the UK, France, Spain, and Mexico, you can call one of
these free local access numbers, then when prompted enter our number, 979-530-1300:

UK +44 113 322 6205
France 33172813557
Mexico 525553515425
Spain 34856090605


You can try to call, we ourself were able to catch him twice or triple by phone from the 20 shots we gave it back in day.

So know you have a non working website and members who are doing chargebacks?
That does sounds worse to me then loosing a few bucks on something that didn't work out in the end.

Everyone here on GFY lost money because of mistakes, you gotta keep focusing on the future though

Actually it's one member only - ATM - but here's another bump from me - I'm planning to start a campaign the following 2 weeks on juicy cash.

http://mydirtydrawings.com/bump4me/gfy2.jpg

Got voice message when called the first phone. I left a message on it.

This thread should be considered as closed
Ali from StrongBox got me on mail - and I feel calm and peaceful.

The thread served it's purpose.

Thanks to Ali and StrongBox and thanks to all the supportive people from GFY!

lol - great pic :1orglaugh

Thanks MaDalton,

I'm currently thinking of the squirting, gay and other similar contents they post here on gfy.

Fixed your typo.

OMG if I had read this I would not have paid for it/got it installed, and I had been thinking of paying for extra support !

I have been waiting for days for replies to my support emails and it wasn't even the weekend.

I guess I will try to get someone else to try to make it work and for my next sites FINESEC.COM I will be trying you guys !

If anyone has any open issues not handled this weekend, feel free to give me a call. 1-979-530-1300.


We're also working on a arrangement with another software company for better 24/7 support going forward.

Ps - readers please keep in mind that there are two sides to every story. For example, "didn't answer me" sometimes means "didn't agree with me" and "didn't fix it" may mean "said they needed a working ftp password in order to fix it."

Not correct:
You are thinking of a class of programs which are all front ends to Intel's library. There are a couple types of images the library can't classify, things you can do to an image to keep it from being classified by that library. Guess what we did? We made sure non of our images are classifiable, to useful DOC. We also have an element, which you've appatently missed, such that it wouldn't even matter of they WERE classifiable. (It would actually be most secure if the classifier were correct 65% of the time.)





Did you take care of your legal stuff yet, or are you still selling that illegally? From your post, I'd guess you haven't passed licensure.

PSS : readers, please keep in mind that "didn't answer me" sometimes just means "didn't answer me".

Where ya at Ray?