Anyone from Paxum online? Had card cloned and can't get it cancelled!
 

Just found out i had my card cloned in London. I've tried ringing choice bank. No answer. Paxum no answer. And the ticket i have submitted just got the automated response! I know its a saturday but come on. i've changed the pin but its still being banged and i'm getting charged per bad pin.

My ICQ is 244600262 this is extremely urgent!

Thanks.

Damn I hope paxum responds quickly!

what does card cloned mean ?

Tampered ATM machine.

http://www.lovemoney.com/news/scams-...ut-stealing-it

Wouldn't work with cards with chips in but the old school ones like Paxum can be cloned.

Bump for Paxum apologist.

:2 cents: :2 cents:

paxum will respond in 2-3 business days , when you have your card banged out

Bump to help out & keep this thread up high. ;-)

:Oh crap

Paxum will respond with you having to take a picture of yourself, next to your computer monitor with a zero balance to verify... of course, all in the name of your OWN security.

transfer funds from card to wallet and nothing will happen with your money

Don't worry, this is why they have you sign with blue ink. There is nothing to worry about.

Can't you disable the card in the web interface?

hehe :thumbsup

I have already emptied the remainder to my wallet. However everytime the cloned card is used i get charged for insufficient funds. If i change the pin when they use it i get charged for them getting the pin wrong.

Any other company i can ring up 24/7 and the card is stopped.

What a sad joke. :disgust

Got a response from the Paxum email monkeys.

No really. Because there is a .25c pending charge on there from when i emptied what hadn't been stolen back to the wallet they can't stop the card.

I am around

email me [email protected]

:1orglaugh :1orglaugh

good luck!

you have mail.

Hopefully they will void out your insufficient fund charges.

http://cinemagraphcollection.com/cin...lo1_r2_500.gif

Source: http://cinemagraphcollection.com

Lol yea. For your own protection.

Transfer all your funds in checking that is easy!

was the issue resolved?

just move cash to wallet and wait them to respond

Chris contacted me and explained things MUCH better than the ticket support guy. I'm now waiting on the fraud forms from Paxum to try and get my stolen funds back.

He must have used black ink and that's why his card could be cloned :thumbsup

Wait...what? You can get charged for using the wrong pin #? :1orglaugh

Paxum's ticket support staff are rather incompetent -- and even that's being generous to describe them. You really have to question their level of training based on the responses you receive. I'm still not convinced anyone in ticket support understands plain English. If so, then I defy anyone to find a more incompetent ticket support system in adult.

Having said that, I like Paxum quite a bit. But if it were not for Ruth or Chris actually doing support that the incompetent ticket support staff fail so miserably with, I'd have stopped using them a long time ago.

To the OP, hope you get it resolved sooner rather than later. But unless you want to aggravate the hell out of yourself, just deal with Chris or Ruth and stay far away from the ticket staff.

Send payments for wrong pin entry, stick broom up ass take photo while holding grans bus pass and write some shit in blue ink for support.