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247mg

02-03-2014 10:09 AM

Paxum - Jump Inn!

we are unable to send wire payment to Paxum to their Romanian bank as our bank say their IBAN is invalid and its not coming in their system

Paxum support is dead and waited a long but no response getting to our support ticket. Ruth or Chris jump in please and contact me.

Any other facing this issue please reply.

RuthB

02-03-2014 10:21 AM

Quote:

Originally Posted by dpapa (Post 19968140)

Hi dpapa,

I checked using your account email and I couldn't locate a ticket. Please email me ([email protected]) and let me know your ticket number and I'll have someone from support look into it and respond promptly.

Thanks,

Ruth :)

247mg

02-03-2014 10:26 AM

Ticket ID : 228296 Already emailed to you check your spam or bulk please

RuthB

02-03-2014 10:34 AM

Quote:

Originally Posted by dpapa (Post 19968172)

Ticket ID : 228296 Already emailed to you check your spam or bulk please

Thanks, I checked my spam folder and there was your email. I'm sorry about that. I've whitelisted you so it shouldn't happen again. Looking into this for you now.

TonyJ

02-03-2014 10:36 AM

Fast resolutions for the win :thumbsup

Mediamix

02-03-2014 10:48 AM

Ruth is the best and Paxum rocks! :thumbsup

badpuma

02-03-2014 11:02 AM

hey thats great

whOaKemosabe

02-03-2014 07:38 PM

Quote:

Originally Posted by badpuma (Post 19968250)

hey thats great

Yes it is, wonder if he got his issue fixed?

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