Moniker-expired domain
 

Guys, I just noticed that one of my domains with Moniker expired 4 days ago. I wasn't informed that the renewal was due. Now If I log in to my account I don't see the domain there and have no idea how to renew it. Any advice? Thanks!

well moniker is horrible as im sure you know but they do give 32 days to renew. there should be a link in the left hand column that says 'expired domains' and it should be in there. if not, i'd get them on the phone.

Yes, I know... have just that one domain there that I forgot to transfer elsewhere.

I don't see that link in my account so I'll need to contact support :Oh crap

Good luck Denny. Moniker used to be fantastic to deal with. But once Bari left, so did Moniker's support and quality, in my opinion. I migrated everything out of Moniker to Name.com and Namesilo.com shortly after Bari left.

Raise a ticket and make some noise stating how unhappy you are. They are normally quick to address your concerns and you should be able to get your domain reactivated/renewed at the correct rate (and avoiding lots of excessive fees).

I had a similar issue a while back.

Those guys are a domain nightmare ...

Yes, I did, hope to hear from them soon.

The site on the domain is still working luckily.

Namecheap is the same hassle. I've had a couple really good names expire, I go in and they aren't on the exited list! I had to contact live support, go through a 10-20 minutes process then wait 2 days for their confirmation. It might have been an expired domain transfer actually. Unreasonable pain in the ass.

personally i never got responses to tickets, i had to call in and wait on hold forever but this was probably over a year ago so who knows, things might of changed.

Moniker is most terrible domain registrar I ever dealt with.

Would I be able to transfer the domain elsewhere curretly?

Domain whois still shows my info including email contact.

Edit: Well, probably not, as the domain is locked.

Well you'd have to get the authcode somehow and unlock the domain and if its not showing up in your account I don't know how you'd do that. Also they tend to lock down domains after expiration.

Yes, figured out the domain is locked and I'm not able to ulock it as it's not in my account currently.

Resolved!

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Congrats must of been a scary situation

wow lucky it didn't end up in pending delete or sold off.

now transfer it away :)

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:thumbsup