firstchoicepay is this some kind of scam or joke?
 

hello gfy. so, i never had problems with payoneer, never, now, after they changed to firstchoicepay, they wanted me to change my password to some complicated, so i did, and, of course, i forgot it, so, after i have input my username and my birth date, i have received the reset pass email. so, i tried to reset the pass, i have my new one chosen, but then they wanted another two answers to questions, and, i think there is big and small letters needed, so i forgot the exact answer to the questions, and my account got blocked, saying i have to contact their support. so i did, but hey, now, it is three days, and nobody fucking cared to get back to me! i sent them email if they are kidding me few hours ago, and still nobody fucking care! is this for fucking real? this is now this services works? old good paxum ... lets hope if i can get some support from them here so i can finaly start using my money! :helpme :error :Oh crap thanks for reading and have luck with your business everyone :)

I had identical problem, i pinged Pearl 5 times, she said every time how she will send urgency to her boss, and nothing happened. She even apologized, but still nothing happened.
So to answer your question, it is a joke.

Happened to me to forgot the pass now they want me to send in a photo id card and a photo of me holding the card My payoneer account was good for over 7+ years no problem as soon as i had to switch i can't just get my password sent to email and then change it have to jump through hoops fuck that! So now i can' t login in to my account to check balance and probably wont' get around to sending them the information for a while unless I have to know my balance.

So the moral of this sad story is: don't forget your Payoneer password. Once you do you're fucked.

Hope you get it resolved Teencat!

I actually sent my ID, two times, first to support, then to Pearl , and still no help.

Normally when you forget password somewhere you can get it easily with lost password form or with SMS but in this case they have like tons of obstacles to get it. Now this might look like a good security measure but purpose of it should be to prevent non account owner to get it, not to block actual account owner.

oh, thanks for the answers everyone, so is it the new epassporte? :helpme i hope someone will jump in here and explain, otherwise i am moving all payments somewhere else. not feeling like my money are safe there :2 cents:

No, it is just extreme clumsiness . Tho, there is a new guy called Dan which seems to be quite pro-active so maybe he can help.

maybe, but for me it still looks more like a shady shit ... after x years with no problem and giving them some part of my money, they forced you to change your pass, now if you want to reset the forgot pass now, you have to know:

1. your username
2. your birth date
3. pass to your email so you click on the recovery link
4. answer to first question
5. answer to second question

if you fail, you have to send email to support and wait who knows how much days for answer, the answer will tell you to make photo of your id card and yourself and whatever else, and then you have to wait another who knows how much days for answer? this is not lazy this is not amateurish but this is shady :2 cents: they are taking care of your money, they have to be in touch in less than 24 hours at least at work days! time to move on ...

A lot of web services forces you to change password, due "security reasons" (which i find annoying as changing your password every x days wont help anyway) including paxum. And keep in mind they are not bank, so you cant expect same level of service as on bank.

danep represent firstchoicepay on GFY. He can help you guys. Try it over this thread:

https://gfy.com/webmaster-q-and-fucki...lock-card.html

Welcome to caribbean customer service... chill man chill

hope you get your problem dealt with, Dan Epstein shall be around & is available on skype anytime :thumbsup

KlenTelaris, it's Dan E from Xbiz :), hello TeenCat, guys please contact me at: [email protected]

I want to see what I can do to help.

Thanks.

why dont you use, LastPass
it remembers password for you so you dont have to.

its even free for mobiles and computers.

:thumbsup:thumbsup

thanks dan, will do from office later today. btw, still nobody answered the support email from your company, this is seriously bad. this is just telling to the customers fuck off, we dont care about your money and about pieces of shit like you ... this is seriously bad, hope you will get paid as long as possible because that company smells like a fuck ... :2 cents: all i need is to know how much money i have there and to get them from there, i really dont need to cry on forum to get answer to requested support email ... fucking amateurish dicks, after all that years, this smells this smells ... :2 cents:

Payoneer's support sucked and it seems FCP's support is even worse :disgust not good...

I was wondering some of this things buddy too, Tnx for this thread, I would like to hear some experience, I was using payoneer for years as a secondary option, but some of the companies pays me directly there so I guess maybe it's time to stop them on time and move my cash..

https://gfy.com/image.php?u=386485&dateline=1479633541
:thumbsup:winkwink: