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-   -   Tech Anyone else having problems with activating paxum card? (https://gfy.com/showthread.php?t=1277521)

bns666 08-28-2017 10:47 AM

Anyone else having problems with activating paxum card?
 
I finally received a new paxum card and when I try to activate it, I enter name on the card and number but when I click activate button I receive an error message: Card is already active.

Submitted a ticket and no reply, anyone else having such problems?

Adraco 08-28-2017 11:35 AM

There have been many reports here before with the same problem. You need to do as you already did, submit a ticket and ask for help and then all you can do is wait. For some reason, a number of the cards seem to get "hung up" in the activation process and needs some type of manual action on Paxum's side.

Search the forum, thare are many cases just like this reported over the years. Your milage may vary!

bns666 08-28-2017 12:17 PM

argh still waiting ...

TheDynasty 08-28-2017 12:39 PM

always something

CaptainHowdy 08-28-2017 01:21 PM

Quote:

Originally Posted by bns666 (Post 21974991)
argh still waiting ...

Talk to Ruth ... as far as I remember the card activation isn't automatic.

Quote:

Originally Posted by TheDynasty (Post 21975025)
always something

Life is a hassle, ain't it?

RuthB 08-28-2017 01:25 PM

Quote:

Originally Posted by bns666 (Post 21974787)
I finally received a new paxum card and when I try to activate it, I enter name on the card and number but when I click activate button I receive an error message: Card is already active.

Submitted a ticket and no reply, anyone else having such problems?

Please let me know your ticket ID or email me your account username (the email you use to login)

Thanks :)
[email protected]

bns666 08-28-2017 01:42 PM

Quote:

Originally Posted by RuthB (Post 21975113)
Please let me know your ticket ID or email me your account username (the email you use to login)

Thanks :)
[email protected]

ticket id 416700, email is bns@f******s.com

thanx :)

bns666 09-05-2017 03:45 AM

all solved, thanx Ruth :thumbsup

CaptainHowdy 09-05-2017 04:54 AM

Quote:

Originally Posted by bns666 (Post 21985990)
all solved, thanx Ruth :thumbsup

:thumbsup :thumbsup ...

Zeiss 09-05-2017 05:15 AM

Never had a problem with that. Glad Ruth sorted it out!


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