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-   -   Getting ignored at XloveCash support (https://gfy.com/showthread.php?t=1369293)

TypeinNL 10-10-2023 07:21 AM

Getting ignored at XloveCash support
 
Hi,

I have this whitelabel with paying customers and need a urgent update the be processed. I have send already emails and Skype and i can see when the support ticket is opened but i am getting ignored. It's about indexing only 1 FR page with french language for all countries and for some reason the old setting was changed when i did a update before and now Google is indexing the same page on other languages giving duplicate warning and i am risking to lose position in SERPS.

Yesterday 50% down in clicks and Google is sending a message about duplicate pages etc so i need this update in the settings ASAP.

Thanks.

CaptainHowdy 10-10-2023 09:04 AM

acwm.biz is around. Hope he sees this.

TypeinNL 10-13-2023 03:45 PM

Thank you Lisa for approving the update to the whitelabel. It's been late at night at friday to saturday in EU so not expected the kind email response / update. Yes for French and some Canadian traffic XloveCam is the best place to send your traffic. Support quality depends heavily on the person opening and answering your ticket... i am lucky with Lisa because some other tickets got ignored.

CaptainHowdy 10-14-2023 03:19 PM

Quote:

Originally Posted by TypeinNL (Post 23187986)
Thank you Lisa for approving the update to the whitelabel. It's been late at night at friday to saturday in EU so not expected the kind email response / update. Yes for French and some Canadian traffic XloveCam is the best place to send your traffic. Support quality depends heavily on the person opening and answering your ticket... i am lucky with Lisa because some other tickets got ignored.

The power of GFY ? ?

TypeinNL 10-14-2023 05:13 PM

;) might be, i don't know for sure, could be she just replied to a unanswered / open ticket in the system.

I am just happy about the update been processed.


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