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Pet Peeve: Answering the phone to be put on hold.
What the hell is up with that?
/pick up "This is D." "Please hold for a very important message regarding..." /click |
i won't even use a phone anymore....if you want to relay a message to me
text me unless theres a funny story you just GOTTA tell me at 3am all drunk |
I don't mind phones so much... especially when the customer prefers that method of communication...
but what's up with these peeps?? it's like they think they're the President or something. "Please Hold For..." Gimme a break. Though I do always wait to hear that it's not: "Please hold for the President of the United States..." before I hang up... just in case. :winkwink: |
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I hate it when I phone my banks customer services and they start asking me all my personal info in some foreign language the person on the other end cant understand or speak english properly..
It goes something like this me) hello I would like to find out ..blahblah... bank) eloo waaat kin ed you to do today me ) I beg your pardon bank) eloo me ) hello can you understand me I need help on..blah bank) plesy ivy me dot of barth and acoooont nooomber me) Can I speak to somebody that I can understand or speaks english please bank) eloo me) fuck off you fucking lunatic (slams the phone down all pissed off |
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i hate that shit too
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I just lay the phone on the counter and come back whenever.
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There ya go. |
Automated, and generally illegal, autodial systems. The machine calls, and when it senses there is someone who picked up the line, it either plays a prerecorded session, or passes you to an operator in the boiler room.
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I hate when you call in to a place and the automated system makes you enter your account number and such (saying that that information will be passed to the rep that takes your call) only to have them ask for the same info you just spent a few minutes entering in one number at a time.
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nothing like getting a call and it saying "if you are so and so please hold for an important message regarding your past due account" and if you hang up, they call again the next day :mad: or how about the automated ones that leave messages on voice mail? lol |
There are a couple of major telcos in Australia that now use voice menus... you're supposed to come up with what you want "in a few words" and unless you say something bland like "bill enquiry" it usually gets it totally wrong. Then you play a game of chasing each others tails as it tries to figure out what you want.
Often you need to say "yes" repeatedly for it to register. I had to call earlier and both times I ended up with the phone mic right next to my mouth, and shouting. YES!!!! :1orglaugh |
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text, email or icq me :upsidedow |
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I don't like that the phone interrupts me, but if someone sends me an SMS and I know it's going to be involved I call them straight away. |
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