ePassporte - Duplicate Transactions
 

A technical issue with our processing bank caused some transactions from Jan 29th to Feb 1st. to settle twice, we are working with our bank to solve the issue we expect it to be solved within the next 24 hours.
We apologize for the inconvenience this have cause out Account Holders.

Regards,
Michael

saw that. hope it gets resolved.

thanks mike o

Thanks Michael, we were hit a few times :disgust

thx i already cleared out the extra balance.. you guys rock and you ain't getting it back!


j/k actually the opposite, and you say i'm getting it back ;)

damn, was freaking there for a second.

As soon as the issue is solved I will post an update.

Thanks Michael you rock ...

Thanks 4 the info bro

lets have it up

looks fixed on my side. all good.

off topic: the only problem with these types of errors is they never give more, they usually take more!

every bank error ive ever had resulted in me with less money, never an error that oh lets say "duplicated a $1000 deposit" i made lol they will count 10 One Hundred Dollar bills 6 times to make sure they done get that wrong. but swipe your card at a gas station and you get doubled charged lol

on topic: i use epass for business and pleasure and so far so good.

"errors" What you didn't notice is they took a cent out of your account and 22 million others.

Thanks I should have looked here before mailing you :)

Looks fixed for me:thumbsup Thanks Michael:pimp

online statement is still messed, but i guess that will get fixed with time. thx.

Thanks man

actually online statement looks good.

Sent you an email about a non related issue when you have a min Michael thanks. :thumbsup

I heart michael o...

I did an online transfer between accounts with my bank and noticed that the "source" account balance hadn't changed. Normally when the transaction has completed everything is updated immediately. I refreshed a few times, "unfortunately" 15 mins later the balance changed to the correct amount. ;) I had an extra few thousand to my name for that time though. ;)

Any updates? My account is still fucked

This is have been resolved if you continue to have and issue please email me your UserId and copy and paste the transactions into the email.

Thanks Michael.

email sent