webair ...any staff left or all gone to barcelona??
 

First one sales guy vanishes whilst i'm discussing altering my hosting plan. I wait a while and now find out from someone he's in barcelona? - might want to put some type of autoresponder from his mail box stating this since otherwise you could wait forever for a reply.

Then i talk to some new guy mikeM there and send him an email, no reply, i talk to him on icq he's say's sure i'll get back to you asap, actually read my mail he said whilst i was on icq to him. Over a day later and nothing?? not on icq and no email reply.

Not really the sort of help you want from a host you've been with 5years or more.

WTF is up with webair these days, my other hosts have been getting back to me in like a few hours not days!!!!!

we just smoked a bowl don't stress

Let me know if I can help you. Im not your host, but I could be.... :-)

AIM: [email protected]

hit up gerald

He's not going to contact you, but while you're waiting, go ahead and renew your SSL cert:

https://portal.critical.net/supporttickets.php

It expired way back in July. I'm surprised one of your technicians or customers hasn't notified you.

You are a current customer so they figure you will put up with it and just wait

If you were a new customer I’m sure they would get back to you quickly

Hrmm, do you speak for everyone or only the starter of this thread?
https://portal.critical.net/ <-- Certificate is good, thanks for the tip though you are a bit late.

I suppose were too busy supporting our customers to worry about replying any further to your asinine post. {Yawn}

Cheerio.

Have you looked at your prices :1orglaugh:1orglaugh:1orglaugh

Yes, I sure have.
The better question is, have you talked to me about what price model fits YOUR needs?
Were fair, open-minded and ready always to entertain any legitimate potential customer.

they took 5 days to setup my new dedicated

Go with phatservers / amerinoc and you always get a reply within max 5 minutes, 24 hours a day.

I have never experienced a company with such a fast supporthelpdesk as phatservers

5 Days to setup a new server, Ill move you to my network in one. :-)

Videos make me laugh