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Update, over $700 in sales today. Don't think it affects the user that much. Still annoying.

Quote:

Originally Posted by incredibleworkethic (Post 21945433)

Update, over $700 in sales today. Don't think it affects the user that much. Still annoying.

Hard to tell with your stats because you have one whale that appears to be about 70% of your spends right now. When you have at least a dozen different spenders spending daily, you really notice when the site makes changes that make the user have to alter their normal behavior.

I lost a couple whales a few months ago when the site had a five day stretch of intermittent problems with users not being able to connect to the chat.

That's really bad I'm sorry you had that happen :(.

Quote:

Originally Posted by Speigelau (Post 21943009)

Anyone else seen a big slow down in spends since Chaturbate changed the login cookie on Aug 7th that now requires the user to input his password every time he hits the site? I average at least 12 spends a day and its dropped 80% the last 3 days since the change.

Before, the user could simply click his bookmark and hit the site or whitelabel and be auto logged in. Now, whenever they hit the site, even if it's multiple times within the hour, they will have to input their password and there is no password retrieval link under the input box. This not only caused a big drop in daily spends, but I've had a huge surge in new signups the last 3 days, because users can't remember their password and are simply creating new accounts.

I have a large core of at least 50 regular spenders, many who spend in excess of $300 a day. What's frustrating is that if any of them create a new account, they will have to go through the hassle of sending in their id and cc info all over again to up their spending credit limit, and I suspect some won't go through the hassle. Also, if any of my original white label signups are now using another interface such as Cb's main site and decide to re signup because of the password issue, I'll no longer get the credit for their spends.

I realize Chaturbate is trying to improve site security and prevent someone from fraudulently spending on an account that isn't theirs, but not sure this is the best way. If you are going to require the user to enter their password every time they hit the site, at least have a "forgot password" link underneath the input box.

The past 3 days has been my worst 3 day stretch in 4 years promoting Chaturbate and it coincided directly with the new change so I suspect site-wide revenue has taken a hit and CB will be looking for a solution.

Are you seeing this on the main site or on a Whitelabel of yours? Please e-mail the site if it is one of yours and I will have the devs take a look at it.

The new 2 step process is a REAL pain... but Chrome remembers the PW, so it's just 2 mouse clicks, no typing.

As a Broadcaster, my numbers are up.

I don't have a lot of spenders because I didn't start this until late, and I promote males,,, but the spenders are still spending. True, down a bit since Spring... but no less because of the nuisance PW redo.

Let's hope you're just affected by Sumer vacations.

Quote:

Originally Posted by Mohawk Steve (Post 21953728)

Are you seeing this on the main site or on a Whitelabel of yours? Please e-mail the site if it is one of yours and I will have the devs take a look at it.

It's on all white labels, not sure about the main site. I'm surprised this is the first you've heard about it, as it even affects affiliates looking at their stats.

Quote:

Originally Posted by NickBaer (Post 21953959)

The new 2 step process is a REAL pain... but Chrome remembers the PW, so it's just 2 mouse clicks, no typing.

.

Yeah, if you allowed chrome to save the password, it's a simple click. However, many surfers don't know to click in the box to get chrome to display the password. Also, many mobile devices don't have a password saving feature. I had a surge of new registrations for 3 days after the change, indicating some surfers didn't know their password and just re signed up. I'm just worried some of those were some of the big spenders who had been approved for higher spending limits and now are on a new profile with the low limits.