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-   -   Paxum not transferring funds to cards (https://gfy.com/showthread.php?t=1312402)

gorillaz_ 06-06-2019 07:26 PM

Quote:

Originally Posted by LitAsFuck (Post 22481335)
nice, good news, let me guess, 2 weeks max, right? :321GFY

as for unionpay this pretty good time frame :pimp, you know with paxum you can get card after 2 years if you are lucky.

femdomdestiny 06-07-2019 04:01 AM

Quote:

Originally Posted by hdbuilder (Post 22481211)
Just received my UnionPay card today, came in as a special delivery just like UPS... Shipped from Antigua & Barbuda.

Since im still in the status Printing there is no way for me to activate it so will open a ticket grr...

When do they say printing started? I am waiting for mine, still in printing status

hdbuilder 06-07-2019 12:02 PM

Quote:

Originally Posted by femdomdestiny (Post 22481477)
When do they say printing started? I am waiting for mine, still in printing status

3rd of last month and i am still in printing status, but it seems cards are getting shipped anyway during that status...

Holy Damage 06-14-2019 08:11 AM

Quote:

Originally Posted by RuthB (Post 22481227)
That's great news, I'm glad you received it okay!

Unfortunately there will be a minor delay in activation as the processor made some changes to their API for activation and we are finalizing a few details and testing it first to make sure everything is in order. As soon as this process is completed then we will be updating the Unionpay card statuses. This should be completed very soon and we sincerely apologize for the inconvenience and delay.

any news? i guess not

nesasrb 06-14-2019 08:42 AM

still waiting since may 2018
 
I am still waiting my temp card since may 2018

hdbuilder 06-14-2019 12:42 PM

Yes Ruth, any news about when the UnionPay API will work?

nikki99 06-14-2019 08:50 PM

Ruth, I sent tweets and emails to UnionPay to include Chile on the system (no answer), can you tell them thanks

nastyrat 06-15-2019 08:20 AM

I just got my UnionPay card too. I'm in Brazil. Now lets see how long will takes to be able to activate it, since theres no activate option yet, and so check if some ATM will accept it. :D

SekobA 06-15-2019 09:02 AM

Yes.I have the same problem ...i can not transfer to my paxum card..What is going on ?

elmy 06-15-2019 11:45 AM

Quote:

Originally Posted by nastyrat (Post 22485060)
I just got my UnionPay card too. I'm in Brazil. Now lets see how long will takes to be able to activate it, since theres no activate option yet, and so check if some ATM will accept it. :D

I also got a new credit card last week, no activation option, so I wrote Paxum, the answer? I can throw the card into the trash. :321GFY

mopek1 06-15-2019 04:39 PM

Quote:

Originally Posted by elmy (Post 22485108)
I also got a new credit card last week, no activation option, so I wrote Paxum, the answer? I can throw the card into the trash. :321GFY

Was it a UnionPay card?

hdbuilder 06-16-2019 06:10 PM

I think its a Wirecard that he received....

rowan 06-16-2019 06:19 PM

So if I'm following everything correctly, in the past year or two, Paxum have used (at least) the following issuers:

TruCash
WireCard
UnionPay

Did I miss anything? What came before TruCash?

3xmedia 06-16-2019 11:19 PM

Quote:

Originally Posted by rowan (Post 22485518)
So if I'm following everything correctly, in the past year or two, Paxum have used (at least) the following issuers:

TruCash
WireCard
UnionPay

Did I miss anything? What came before TruCash?

Choice Bank.

MatureKing 06-17-2019 02:31 AM

Quote:

Originally Posted by RuthB (Post 22481227)
That's great news, I'm glad you received it okay!

Unfortunately there will be a minor delay in activation as the processor made some changes to their API for activation and we are finalizing a few details and testing it first to make sure everything is in order. As soon as this process is completed then we will be updating the Unionpay card statuses. This should be completed very soon and we sincerely apologize for the inconvenience and delay.

Ruth we are waiting and waiting. Come on

femdomdestiny 06-19-2019 02:34 PM

WTF, no answer? Is this the company with the worst communication with clients, ever? Are they company at all, or just some guys working in the basement?

rowan 06-19-2019 06:26 PM

Quote:

Originally Posted by femdomdestiny (Post 22487135)
WTF, no answer? Is this the company with the worst communication with clients, ever? Are they company at all, or just some guys working in the basement?

Paxum seems to rely heavily on other parties - all sorts of mysterious bank descriptors on my previous wire and EFT withdrawals - so they're probably waiting too. Not much point Ruth reiterating "real soon now" when she may not know herself.

I suspect Paxum is basically a colocated web server, a legal address for company registration (Street View of the address on their website shows it's a UPS store, but there may be an actual office nearby), and a small number of employees that work from home. :2 cents:

Bryan G 06-20-2019 12:24 PM

I got the Union Card in the mail today :-)

bigluv 06-20-2019 12:32 PM

So has anyone started the new process of mailing back their fucking trucash card and filling out cardreturnservices online form to get their money off the card? Very disappointed with the bush league handling of this by paxum.

CaptainHowdy 06-20-2019 03:30 PM

Quote:

Originally Posted by Bryan G (Post 22487588)
I got the Union Card in the mail today :-)

:thumbsup . . .

RuthB 06-20-2019 03:44 PM

We sincerely apologize for the delay regarding the Unionpay card activation.

As mentioned before we have been integrating and testing the Unionpay API after they made changes to it, and based on the latest report from the techs everything should be resolved by the end of this week.

If you already received a Unionpay card please bear with us and you should be able to activate and use it by the end of this week.

Please note, the Unionpay API change also affected the ability to update card status inside Paxum accounts, so it's entirely possible that your card may have already shipped but still shows the printing status.

I'll post another update once I've been given confirmation that everything is completed and live.


---

With regards to the Trucash issued cards, our legal department is involved in the matter and we are in negotiation with WFCU to try to resolve the situation in the best possible way for affected Paxum clients. Clients are more than welcome to follow the instructions provided by WFCU to return the card, or they can choose to wait to see what our legal department can arrange. We hope to have an update on this very soon.

SleepWalker 06-20-2019 03:49 PM

Quote:

Originally Posted by Bryan G (Post 22487588)
I got the Union Card in the mail today :-)

Cool, would be curious to know your printing date?

bns666 06-21-2019 12:29 AM

Quote:

Originally Posted by RuthB (Post 22487674)
bear with us

https://i.pinimg.com/originals/30/c7...858f86c62a.jpg

elmy 06-21-2019 09:06 AM

Quote:

Originally Posted by mopek1 (Post 22485177)
Was it a UnionPay card?

Wirecard

Holy Damage 06-21-2019 09:15 AM

Got my UnionPay Card yesterday... but I guess doesnt matter at all... we are not able to activate it anyway :mad:

Bryan G 06-21-2019 09:58 AM

Quote:

Originally Posted by SleepWalker (Post 22487679)
Cool, would be curious to know your printing date?

May 3rd, :-)

gofucking4 06-24-2019 06:04 AM

Got today the UnionPay card but can't activate it. Still in printing status :(

hdbuilder 06-24-2019 12:55 PM

Quote:

Originally Posted by RuthB (Post 22487674)
We sincerely apologize for the delay regarding the Unionpay card activation.

As mentioned before we have been integrating and testing the Unionpay API after they made changes to it, and based on the latest report from the techs everything should be resolved by the end of this week.

If you already received a Unionpay card please bear with us and you should be able to activate and use it by the end of this week.

Please note, the Unionpay API change also affected the ability to update card status inside Paxum accounts, so it's entirely possible that your card may have already shipped but still shows the printing status.

I'll post another update once I've been given confirmation that everything is completed and live.


---

With regards to the Trucash issued cards, our legal department is involved in the matter and we are in negotiation with WFCU to try to resolve the situation in the best possible way for affected Paxum clients. Clients are more than welcome to follow the instructions provided by WFCU to return the card, or they can choose to wait to see what our legal department can arrange. We hope to have an update on this very soon.



So i suppose its gonna be this week....

RuthB 06-24-2019 01:03 PM

Quote:

Originally Posted by hdbuilder (Post 22490054)
So i suppose its gonna be this week....

Yes, our apologies for the continued delay.

As soon as I have confirmation it's live and ready to go I'll post in here.

LitAsFuck 06-24-2019 04:13 PM

Quote:

Originally Posted by RuthB (Post 22490059)
Yes, our apologies for the continued delay.

As soon as I have confirmation it's live and ready to go I'll post in here.

what's about WireCard?
you avoid all the questions regarding WireCard, this makes Paxum look even worse!

hdbuilder 06-24-2019 04:21 PM

Quote:

Originally Posted by RuthB (Post 22490059)
Yes, our apologies for the continued delay.

As soon as I have confirmation it's live and ready to go I'll post in here.

Thanks Ruth

MatureKing 06-25-2019 12:26 AM

Tuesday is today and the status still the same.... We are in trouble, we are in the ass, situation is out of control......

zerovic 06-25-2019 01:25 AM

http://z3r0.in/paxumcards.jpg

I was wondering what other card will show up on the list in May, 2020...

I remember the good old days, when you simply pulled your card out of your pocket and paid whenever you wanted. The only frustration was the "service temporary not available" when moving funds from your account to your card.. I was using my old, original Mastercard in Italy, Austria, Germany, Slovenia, Croatia, Bosnia, Montenegro, UK, France, Hungary, Serbia without any problem, ever. Now, I don't even remember what "using a paxum card" feels like :(

Klen 06-25-2019 01:47 AM

Quote:

Originally Posted by zerovic (Post 22490333)
http://z3r0.in/paxumcards.jpg

I was wondering what other card will show up on the list in May, 2020...

I remember the good old days, when you simply pulled your card out of your pocket and paid whenever you wanted. The only frustration was the "service temporary not available" when moving funds from your account to your card.. I was using my old, original Mastercard in Italy, Austria, Germany, Slovenia, Croatia, Bosnia, Montenegro, UK, France, Hungary, Serbia without any problem, ever. Now, I don't even remember what "using a paxum card" feels like :(

Yes epassporte card was working quite good :1orglaugh

zerovic 06-25-2019 01:59 AM

Quote:

Originally Posted by KlenTelaris (Post 22490334)
Yes epassporte card was working quite good :1orglaugh

haha, thankfully I never had an epassporte card :)

gorillaz_ 06-25-2019 02:50 AM

fuck paxum , im still waiting for their new short life card .

MatureKing 06-25-2019 03:09 AM

give me your money.. forget pain!

zerovic 06-25-2019 03:46 AM

Guess what. My UnionPay card just arrived moments ago. Hopefully I will be able to activate it soon :)

Sid70 06-25-2019 07:13 AM

Someone, please, make a sticky of it.

SekobA 06-25-2019 09:13 AM

My card expire 2021..why is not active ...they charge but not worth


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