Vacares.com doesnt have contracts by the way

I don't have any skin in the game so I'd normally just ghost whatever defense you wanted to put up, but since you chose to let me know reading comprehension isn't your strong suit, I'd add that to the list of reasons why also.

But anyway, you didn't hide anything. You just let me know that TSS is an antiquated company doing shady business tactics.

I'm your ideal customer, too, since I have about ~25 servers at various places and will likely add a few more to the list in August. Sucks to suck. :thumbsup

Yup, and Ryan's a pleasure to deal with. :thumbsup

I don't have a contract on any of my servers except 3, but that saved me 25% per month on a few media servers and it's just a one year, non renewing agreement that I asked for to save some cash.

Edit to clarify: None of those 3 servers are with Ryan.

Lolz yeah I miswrote something at 7:40 am.... TSS is not antiquated by any means, having 25 DC's across the globe, and 31 pops about to add a latin America DC to that mix as well... is your version of antiquated? but if you buy an intellectual property that has contracted revenue, and want to preserve that value. that's antiquated?

Look the fact of the matter is no matter what I say. Someone will have a gripe with it... but if you're in the business of doing business shoot that requirement list over. Whether you pick us or not... Just for shit's and giggles huh?

You might end up being surprised..

Yeah, your growth strategy is acquisition rather than making customers happy. I know how the game works, but nice try on trying to convince me otherwise, I guess. :thumbsup

Why would I try to fix what's not broken? And further, why would I waste my time trying to fix what's not broken by sending a list of requirements for a quote from a business that I strongly despise? That seems like a waste of time, which is not being in the "business of doing business". :winkwink:

If that's how you feel. I can only wish you well on your journey...

This....

Just want to add that I have dealt with Vacares for one of my clients and I would not hesitate to use them if I needed another server.

.

The OP is talking about about a contract from 2006? - That's 14 years ago with a company that no longer exists for a product that no longer exists...

I had a contract or subscription with Certified Hosting which was purchased by TSS. I pay a low yearly price that is discounted for services. I understand everything Omar has addressed and I wonder why there is an issue. If you are not aware of what you are doing how do you think you can blame someone else for your ignorance?
My experience with TSS has been exceptional. Always a fast response to problems with excellent follow-up. Take responsibility for your own actions and stop whining.

Auto renewing contracts are slimy but many hosting companies use them

Your point number 2 is bullshit. You never informed us that we were going to need to cancel within a specific window of time. Until we submitted a cancellation notice. Then you informed us that we cannot do so because we weren't under your agreement. We were under our original agreement with National Net still and then proceeded to inform us that we must keep paying until two more years is up or we will go to collections.

Our attorney is reading it over now. This contract was between one owner and NN. Not our current company and TSS.

Can you do me a favor and pass me the Name, or email on the acct? I'm actually in a meeting right now, but will gladly send over any correspondence that we've had. Although it should be in your tickets.

First off, what in the actual FUCK?! Who the fuck enters into a contract with a fucking hosting company? jesus fucking shitting dick nipples is this 2001? I've never once in my life have had to enter a contract with any host, get those shady fucking people out of your fucking business.

Second of all, Omar you're a fuck, shut the fuck up.

Third of all, if you are with these shitheads, read your fucking contract and check for assignment clauses. Chances are the moment these goomba faced fucks bought NatNet the contract you signed is null and void, or they must renegotiate with you to keep it in tact, otherwise you're free to leave even if the contract isn't up.

Fourth of all, fuck you Omar you fuck.

I was with certified, transfer to TSS was a nightmare, it got solved.
Then had a run of issued, got solved (after explaining manners to one of the support guys...)

Still with them. Omar, you helped me out in the past, my 2 cents, this could have been handled better (aka let the three started go away before this turned into a traditional GFY fight. (why the hell do I still come here???)

Omar, he signed a contract in 2006. 14yrs ago and he can't leave. He's still under contract? Really hard to justify that. TSS is making themselves look bad. Its not ur fault omar, but its showing the sales tactic of your company by not allowing customers to leave at their own free will.

Hey Habib! I know when you were with us we went through a similar scenario, Did I hide any dates from you? When my superiors got to this acct. What did I say to you? I can't jump over them, but did I try my hardest to get everything set for you? It ended up the way it did, but you actually did exactly what I told you to do!

Even followed up with you afterwards.... Was I bitter, mean. disrespectful?

At the end of the day I have a job that I get paid to do, I listed here where my powers are, and where they aren't. I also explained the way out... You have your company and make decisions based on what fits you... Correct? So if an employee jumped over you. That would be ok? Would you fire him?

This is simple the OP can easily email the CEO it's not hidden anywhere...

For the people in this thread that truly know I have their back, and proven it. I hope I can continue to do so. Thank you for your business and your trust!

Kind of like those monthly auto renewing contracts for a porn site right genius? Kind of like those trials that auto renew into a subscription. And on and fucking on and fucking on.
Get real.:1orglaugh:1orglaugh:1orglaugh
The whiners on this board just kill me. Goddamn, grow the fuck up and learn to read.

I'm guessing you are not a snowflake. :winkwink: There is nothing wrong with auto renewing subscriptions (hosting, porn, etc.) as long as the client (subscriber) has an easy clear way to end the subscription and exit the relationship and obligation.

Btw, I just visited briefly cryptofeeds.news. Is that your creation? Its clean, simple and full of information. :2 cents::2 cents: Going to revisit it in the upcoming days as I have more time and mood to expand my limited knowledge of digitial currencies and block chain technology.

Thanks, yeah, it's mine. It's there for people to get info. A hobby to mess with.

Quoted for the truth!

Omar actually sounds like a normal guy doing his job that he was hired to do. You people either never did any real business (yea, i said REAL business) or you're just gfy trolls trolling for the sake of writing shit.
I don't approve of TSS tactics, autorenewing 2 year contracts are shady business, but it's there, you entered into such contract you should know what you're entering into. Same thing if i took a mortage on house for that ferarri i wanted or i blew it in casino. Bank doesn't care, you're getting your shit shoved in, think better next time. Life's not fair, learn to live with it and make better decisions.

Conclusion - TSS doesn't care about you and is just doing what businesses do. Omar is a stand up guy.

No doubt OMAR is the man but until we see the contract, i really cant comment on this. Omar is one of the best guy in industry and always available when needed but TSS is a commercial company and if you have auto renewal in contract you should aware of this my friend... On normal situation there is no auto renewal.....

You might have my sympathy if someone held a gun to your head and made you sign a contract. Otherwise quit whining about it for christ's sake. You're about to find out it's a mean old world out there. The rest of you need to get a life.

If someone buys a company and that company being sold can show and offer up that X% of income is ”guaranteed” or contracted revenue - of course the selling price will reflect this. This often means that the selling party will get close to the full value of those included contracts.

For the buying company, which now has paid dearly for those signed contracts - they now need to deliver the contracted services and at the end of the contracts (hopefully) make their money back plus a small interest/profit. They can’t just be ”good guys” and let people cancel their contracts left and right. They have prepaid for your income stream, now it is your turn to deliver cash to them.

Think better before signing contracts.

In other news, nothing but stellar reputation and the highest respect for both Brad @Mojohost and Ryan @Vacares. I have dealt with both and these two fine gentlemen should be your first point of contact whenever you need to discuss a new server or a transfer. Most likely that will be the first, last and only contact you need. Pure Respect to both of them!

Adraco you did a great job of briefly explaining the BTS mechanism in place for establishing take over valuations.

Nonetheless I still look at this situation no different that my own previous marriages.
Both parties to that agreement of marriage, as husband and wife, have vowed in the presence of a government official to remain married to the other person "till death us do part".

Imagine trying to force the other person to remain in the unhappy relationship, because that vow was made. Sometimes it is in everyone's interest to simply walk away.

In divorce the typical cost of the separation is often a division of assets and possibly alimony. Twice now, we each walked away gaining our freedom back and not losing any money, because both parties respected each other enough to not try to screw the other.

Regardless if Omar is a good guy or a bad one, the general consensus is likely that he is a bad guy because of the decisions or actions he makes on behalf of his employer TTS. I highly doubt that a thread like this has earned TTS more business. Instead it may have the opposite effect. Those currently having contracts with TTS, are carefully reviewing the contract language right now, and making notes on how and when to exit in case it is needed.

I offered the OP the opportunity to send over his current agreement to me, so that I can help access his options. He/she has chosen not to. Often there is an easy legal remedy to an exit, that even TTS is aware about but for their own benefit, would never disclose.

Omar I am not in your shoes, as I am responsible for my own actions, and do not depend on an employer to put food on the table for my family. If you agree with TTS poor approach to contracts, then stick by them. You deserve each other. In the event that you disagree, you should go up to bat for those clients that you represent, and ask your bosses, is it really worth holding a client hostage in a business relationship, when its clearly not working for them anymore.

Is the negative publicity really worth it?

And we stayed in our contact for the term. Problem was that they wouldn't let us cancel at the end of the term. They got the remainder of the contacted time.

What's the name on the acct? It's been about a week and I still don't have that info...

Wow! There's a a lot going on in this post that has literally left me spinning.....

So you equate contracts to marriages? Good to know.. (ladies you have a hot one here)

Whether I'm a good guy or a bad? Everyone that has posted in this thread besides the OP who know's me have stated that I'm not, and in the 20 yrs of being in this industry, (what ever companies I've owned and ran) Not one single person can EVER say that I screwed them out on 1 penny.

The one's posting otherwise:

1) Don't know me.
2) looking to up their post counts.
3) have been told to do so by some hidden hand that loves fanning the flames. I know the newbies won't get this. but the old schoolers know exactly what I'm talking about.

Actually since this thread..... signed 3 new contracts this week. Those that have contracts signed with TSS, if you have ANY questions WHAT SO EVER about your contract and what needs to be done. I implore you to contact me directly and any and all questions will be answered right away. I will clear that up for you, as I do with everything else IMMEDIATELY...

I've simply asked the OP for the name, or email on the acct and I'm still waiting...

Nalem, you are correct! You are not in my shoes, you have no idea of why, what or how. I've taken on this job, you have no understanding that every job has a ugly part of it, but needs to be done. NO MATTER where you work or what you do. Again If I would've with held all this information from the OP then yes... He would have all the right in the world to jump in here screaming bloody murder... That wasn't the case. That he didn't do what what I have clearly outlined here many times, and expect that the rules did't work for him. I can't control that. If I could we wouldn't be having this conversation...

With that said. I hope you all have a great weekend!

I was 1st page reply on this thread.. But yeah.. I went to Mojo!
Love you Brad. You are our super hero mate!

TSS is now Performive.

https://www.performive.com

Yes today is the first day of the rebrand. If you look at the top it's in the header HERE Nothing has been sold, nothing has been moved. Simply a rebrand.

WELCOME TO PERFORMIVE
A message from our CEO regarding our rebrand from Total Server Solutions to Performive.

We have been proud to serve our loyal customers as Total Server Solutions for the last 15 years. Our team prides themselves on our internal core value of being a customer-first organization. Delivering excellent products, services, and support, has created deep personal and consultatory relationships with our clients. Our expansive portfolio organically expanded with technology trends to meet the needs of our customers’ thriving businesses.

Our customers have always been the foundation of our success, recently proven by winning the Pacesetters award for the third year, being included on Inc. 5000’s list for the fourth year in a row, as well as being awarded a spot on Deloitte’s Technology Fast 40 list.

Today we launch a new logo, new website, and new name. We took great care and selection in the team, the process, and the choices made in bringing our customers, and the market, our new brand. As we release this new look, to me it feels like it is ‘the story of who we have always been’ and often doesn’t feel new at all.

We hope that this updated story, the robust portfolio and small touches like the mountain imagery lets our current and future customers know that they have an expert, reliable, and available guide into the unknown of future IT strategies. We have been a native of this cloud landscape and highly virtualized environments for eons – now we communicate it better.

To our customers and our family of employees, welcome to Performive. We look forward to serving you as the first hyperconverged, VMware multicloud provider specifically built to serve Mid-Market IT teams across the globe.

Nice fresh looking website with much clearer information Omar!