oh man...i hope this is fixed soon..shit

time to change all sponsors over to checks

Whatabout withdraw to your nonepass card?Does that still works?

I am sorry but at this time its not possible to transfer the money from the virtual card since Visa have suspended the cards. Only funds that are already in the Wallet is possible to move.

Why can I not transfer my funds from my Virtual Visa account into my wallet like I have always been able to? That doesn't make sense. What kind of time frame are we talking here? I have a lot of money tied up on my Virtual Visa now.

I don't quite understand this. It looks like any deposited funds are automatically added to the "Virtual Visa" card. Why is it like that to begin with?

yeah obviously.....carry on champ :1orglaugh

doing it now MIchael thx

If the money is in your Wallet then you can withdraw it, if its on the virtual card then its not possible at this time.

I went to fill out the form to wire myself some money but I cannot because some fields aren't applicable to canadian residents

We don't have IBAN numbers and pretty sure we don't have "Originator's TIN(SSN or EIN)"

Before we introduced the Wallet that were the only option, after we introduced the Wallet there is a setting to choose where you want the money stored when you get an incoming transfer.

This is fucking rediculous....i just got paid an obscene amount via epass and now your telling me im fucked and cant take it out??? ur responsible and this is nonsense...

too late.

was just about to request a new card too,,, this is a ballz

This smells like IBILL all over again.

Seeing as how we are trusting our money with your company, the responsibility falls on you. If the visa/virtual visa funds are frozen, then you guys need to take the heat and cover those funds out of your own pocket; not just up and say "sorry, you can't have your money".

Fields you can not fill out because you don't have the information or don't need it like IBAN, TIN or Intermediary bank information you can just leave blank.

So why cant they just "move" the funds to the "wallet"?

email sent Michael thx

You guys gotta make it so all incoming payments go into the wallet and do it asap.

Otherwise all the 09.01 payments are going to virtual and we'll be fucked to get our money.


EDIT - checking for setting on incomings to hit the wallet.

Probably has something to do with money laundering or the DOJ has finally got around to dealing with all the illegal collected money epassporte took in for online gambling sites.

sucks

terrible terrible timing.


I took the advice of epassporte to keep money in my VV

Your have US$0.00 available in your ePassporte Wallet What's this?
Your have US$2,472.38 available in your ePassporte Visa Virtual


and by doing so, I am seperated from my funds.

This business never ceases to amaze and irritate me equally.


~Ray

We are working on solutions to this but this were just sprung on us earlier today and we are doing our best to get this solved as quickly as possible.
We will post here and message your message center as soon as we have more information.

:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:

is this possible?

Better take your money before its too late!

Good thing this happened now and not 2-3 weeks from now when I was about to start using epassporte on a regular basis for a new project :thumbsup

Oh Shit.

Middlemen II?

:(

It actually smells like Neteller imo. We shall see

Yeah, my thoughts exactly. I just received my TR payment with which I intended to use the money immediately.

man this shit is fucking bananas...

I think this has to do with Middle Men being such a flop

-- And people mocked the guy that was worried about his epassporte account being compromised if the movie flopped :disgust ... :thumbsup

Apparently not, you can't submit without all required fields filled out. Should I try to put NA or all 0's?

This is temporary and I can assure you we will resolve this issue as soon as possible. Please just bear with us as we work through this with Visa and add additional services for you withdraw via ATM and use at Point of Sale Merchant locations.

Yep, Wallet Settings, puts all incoming transfers and loads into the wallet.

Still cant take it out with the card but I think wire/transfer to bank.

https://www.epassporte.com/secure/ma...adsettings.cgi

Yes

Edit my profile > Wallet Settings

So if my account says: "Currently, all loads and transfers will be deposited to your Wallet Account." I will be able to withdraw new deposits to checking?

i just updated the wallet settings to automatically store in the wallet

i suggest everyone do the same

thanks jdough

chris knows banking and processing inside and out. if he cannot fix this, then something else is wrong.

~Ray

Put N/A that should be fine.

damm man its not Michael fault its Visa ...Michael is here trying to reply to questions and help people .. give the guy a break