Quote:
Originally Posted by ZENRA
most being ones being bank declines ('do not honor', 'NSF', etc.) variant and those are issued by the card issuer, not the billing gateway.
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that's what I've found, no discernible diff in successful client payments. and all declines were on the bank end, not my gateway except for one credit-card thieving scumbag mofo who got blocked by my personal fraud barricade for the millionth time (he needs to either die in a fire or get a productive hobby, don't care which). I use a merch account though, not ccbill or Epoch so not sure how applicable that is to PN
I have noticed that sometimes client banks tighten their scrubs though, like multiple clients who have never had trouble paying over years suddenly get an 05 DNH over the course of a few days. I haven't noticed that with the recent change in visa ToS but have def seen it a few times in the past. talking maybe three times in 5 years so not very usual, but more noticeable for that.
did notice a significant dip around Easter which surprised me, far as I knew it wasn't a big holiday to most xians other than the easter bunny stuff. but yeah, wow those were three and a half days of REALLY low sales. never seen it in previous years, it was really odd. by Monday afternoon sales were back to normal.
so yeah, April down slightly overall due to that but def not caused by a spike in declines
@PN, can you talk to Epoch or ccbill if this is a persistent issue? never used them but would assume it's in both of your interest to get issues solved. good luck in resolving this.