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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed. |
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#1 |
Too lazy to set a koala
Industry Role:
Join Date: Jan 2007
Location: CZ/EU forever!
Posts: 16,139
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please paxum, come inside
hello gfy, excuse for thread about paxum, but i need a help. please, paxum people, can you explain me what type of document do i have to send you_ i have received yesterday that i have to upload some document or my account will be frozen tomorrow. two days for some uploads, ok ... now, i have sent email immediately yesterday, no reply from you so far. now, i absolutely dont understand what kind of document you want. i have sent you already my national card scan, and i do not have any other document! where do you live please? where i live all we need is one document with photos, i have no other document, so i will get my account frozen? i asked this in email, but no answer and tomorrow my account will be frozen ... i fucking dont get it ... so, please, can someone from paxum give me reply to email from adress radimcillik at gmail? thank you much in advance, payments are on the way and i will have no chance to work with my money because, because i really dont understand why
![]() thank you, much words, but i am really pissed off ...
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#2 |
Industry Role:
Join Date: Aug 2006
Location: Little Vienna
Posts: 32,235
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You dont have driver licence ?
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#3 |
Too lazy to set a custom title
Industry Role:
Join Date: Feb 2005
Posts: 17,268
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Login to your account to see what exactly they need.
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#4 |
Confirmed User
Industry Role:
Join Date: Apr 2004
Location: The Netherlands
Posts: 4,525
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I have exactly that same issue with Paxum..they kept asking me for ID's i don't have, just the most important one we have here in my country is a national ID card.. which i scanned and sent in.
They kept asking me for more types of ID's which i told them i don't have, i also sent in utility bills, bank statement and even CC statement. I think they finally verified my account as when you log in you see ACCOUNT VERIFIED in green font. But i keep getting e-mails from them that i need to sent in documents to verify my account, to me this looks like some bug in their system, will contact them again today. The Paxum verification process is one of the most annoying i have ever seen.
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#5 |
So Fucking Banned
Join Date: Feb 2010
Posts: 1,211
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i got the same. they already have my dl in full color. i think they want me to send the actual dl to them, so they can see if it is real. it is a lesson in how to lose customers.
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#6 |
Check SIG!
Industry Role:
Join Date: Mar 2006
Location: Europe (Skype: gojkoas)
Posts: 50,945
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I am green verified and i need to submit again till april17 or i will be blocked
![]() So id's sent, address verificated, card activated and used. What to send now? |
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#7 | |
Judge Jury and Executioner
Industry Role:
Join Date: Mar 2003
Location: Sweden
Posts: 30,069
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Quote:
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#8 |
Too lazy to set a custom title
Industry Role:
Join Date: Feb 2005
Posts: 17,268
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Proof of address, bank statement for example
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#9 |
Industry Role:
Join Date: Aug 2001
Posts: 63,151
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Same here, account verified and still it will be blocked on 17th if I won't send them more documents...
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#10 |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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First let me address a typo within the email - 11:59pm EST Friday, April 17th 2011 being the deadline - that is infact a typo it is suppose to read 11:59pm EST Sunday, April 17th 2011.
Non us/canadian account holders do need to provide two forms of ID and proof of address. You can work with our verification team to get you up to speed and the best way to do this is to communicate DIRECTLY WITH THEM. As stated many times before remote employees such as my self - ruth & Al do not have access to verification documents or any personal account information of yours so we can not see exactly the reason they are requesting more documents from you. Now with that said - we did infact yesterday send out emails to accounts holders that still have not verified their account or if they have started the verification process and they need to finish or fix an issue with one of the forms of ID. This was an AUTOMATED process that scanned for accounts that where not 100% in compliance. There very well could be errors with this so you will need to submit a ticket and work with them to get it sorted out. If you have made arrangements before with verification and got approved let them know that when you submit your ticket. As stated in the email aswell all account functionality will remain intact during this process. If you can not meet the verifications process we are requesting after the deadline your card will still work and the funds currently on it will be available to you and after the deadline all other forms of withdraw will still work just card functionality will not be restored until you get this resolved with us. Again the way to resolve this issue is to work directly with the verification team by opening a ticket.
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#11 |
Confirmed User
Industry Role:
Join Date: Apr 2004
Location: The Netherlands
Posts: 4,525
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I have opened a ticket yesterday and got this:
Mr. Vince, Your account has been Verified and you can now use its features. Thank you for using Paxum. Please do not hesitate to contact us should you need further details. Best regards! but today i got this: Thank you for recently signing up for a Paxum ewallet account through our secure online website. Our records indicate that you have uploaded some documents but your account is still not verified. In case your forgot to upload all required documents or your previously uploaded documents were rejected due to poor quality, we invite you to complete the verification of your Paxum account as soon as possible. But when i login to my account there is: Personal Account User: Vincent (Verified Account) I'm lost..
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#12 | |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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Quote:
chris
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#13 |
So Fucking Banned
Join Date: Feb 2010
Posts: 1,211
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my account was already verified. why the message months later?
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#14 |
Confirmed User
Industry Role:
Join Date: Apr 2004
Location: The Netherlands
Posts: 4,525
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ah right.. well, been on this for weeks now..getting a bit annoyed, sorry
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#15 |
Too lazy to set a custom title
Industry Role:
Join Date: Dec 2004
Location: Happy in the dark.
Posts: 93,405
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In my specific case it was a small problem with the (already verified) scans (one had the edges of the ID cropped). The contact through the support ticket was knowledgeable and wrote in perfect english
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#16 |
Too lazy to set a koala
Industry Role:
Join Date: Jan 2007
Location: CZ/EU forever!
Posts: 16,139
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i am totally lost ... in the email was that i have to contact support@paxum, i did, no answer so far ... now, i am verified and transferred thousands of dollars through them, now they want another id with photo, i do not have any ... i do not have driving license, my passport is expired, no i am in spain, i have no chance to make new document, and i dont even think there is some document with photo i can get somewhere. so now, i will get my account frozen because i dont have driving license ... this is really ill, fucking ill, so, thank you paxum for the run, and fucking thank you that i have now switch all my sponsors to payoneer or webmoney or checks ... really thank you, but i have no chance to get through your paranoid system ... fuck!
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#17 |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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see this post -
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#18 |
Confirmed User
Join Date: Apr 2006
Location: El-Kaliman Oasis, West Sahara
Posts: 2,164
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I was verified when opened the account in september (I sent proof of id and utility bill back then) but the warning message still shows up when login in my account, what should I do ? ignore that? can you remove that please support?
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#19 |
Too lazy to set a koala
Industry Role:
Join Date: Jan 2007
Location: CZ/EU forever!
Posts: 16,139
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i think i can suck my balls cause i am loser without driving license ... thank you paxum
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#20 |
Confirmed User
Industry Role:
Join Date: Apr 2004
Location: The Netherlands
Posts: 4,525
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Have been sucking mine as well as i don't have a drivers license either, tasted pretty good, bit salty though..
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#21 | |
Confirmed User
Industry Role:
Join Date: Dec 2002
Location: Behind the scenes
Posts: 5,190
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Quote:
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#22 |
So Fucking Banned
Join Date: Feb 2010
Posts: 1,211
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the response i got was garbled, meaningless, and the dumbass closed the ticket directly. hard to talk to people who keep shutting the door.
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#23 |
( ͡ʘ╭͜ʖ╮͡ʘ)
Industry Role:
Join Date: Mar 2004
Posts: 20,007
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Epassporte Redux
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#24 | |
Too lazy to set a koala
Industry Role:
Join Date: Jan 2007
Location: CZ/EU forever!
Posts: 16,139
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Quote:
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#25 |
Unregistered Abuser
Industry Role:
Join Date: Feb 2006
Posts: 25,990
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Keep sending people your scanned ID cards, utility bills, banks statements, credit card statements, passports, various proofs of address, social security numbers, mothers maiden names, etc... go ahead...
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#26 |
Confirmed User
Industry Role:
Join Date: Aug 2006
Location: Poland
Posts: 9,228
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I just got this document verification shit too. I submitted and had docs approved as soon as i signed up like 4 months ago.
I wrote back to the email that i already had in fact submitted my docs and they were accepted, they wrote back this. "Dear piwowar konrad , We have checked your account and it is Unverified. There are no documents uploaded to your Paxum Account." Yet, I have thier mastercard in my wallet, just used it at an ATM, and my account in big bold letters at the top says "Business Account User: Konrad Piwowar (Verified Account) ". Come on paxum, get your shit together here...
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#27 |
I am Amazing Content!
Industry Role:
Join Date: Feb 2004
Posts: 39,826
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same shit here, my account was verified months ago and now it's not? i am in thailand on vacation, i guess i will miss the deadline
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#28 |
Let's Make Money
Industry Role:
Join Date: Dec 2008
Posts: 8,784
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same here, i scanned my passport and emailed to them. After few days, i got an email stating i need to submit proof of address. So i scanned and emailed my cable bill. It was verified. But i keep on getting "you need to submit an id to get verified" email.
Damn, they got all my infos! Now that's a thing to worry. |
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#29 |
Confirmed User
Industry Role:
Join Date: Apr 2004
Location: The Netherlands
Posts: 4,525
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I guess its some kind of flaw in their soft...
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#30 |
Confirmed User
Industry Role:
Join Date: Dec 2007
Location: Ontario
Posts: 4,235
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So isn't sending my card to my address then me using the card proof of address?
This looks like a turning point for Paxum. I know I'm not going to reverify myself every 3 months with these guys, and I know that there are others out there that don't want to do that. I sent my stuff in the first time - you verified my account. Now the account needs to stay verified or we can all pick up and move to another payment processor. After all we haven't been with Paxum that long and lots of people have been cautious and there are tons of new guys popping up that would LOVE to take Paxum's customers. |
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#31 |
Industry Role:
Join Date: Aug 2001
Posts: 63,151
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I've always said nothing but good words about Paxum, but now it's getting ridiculous...
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#32 |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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Your business account is indeed verified but your personal account is not. You have no uploaded any documents for your personal account so therefore it is not verified.
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#33 |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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![]() This is exactly what you need to be verified. If or some reason you have given all of that - open a ticket and let them know. If you do not have those documents and you made an arrangement with verification previously let them know that and include that communication. and nanobot - if you have something to say .. say it.
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#34 | |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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Quote:
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#35 |
GFY's Halfpint
Industry Role:
Join Date: Jun 2007
Location: UK
Posts: 15,223
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#36 |
GOO!
Industry Role:
Join Date: Sep 2002
Location: Back Home : )
Posts: 9,768
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I think this is the part that concerns them ... "you COULD have gotten the email in error." So they have to email or open a ticket to verify in which some aren't getting clear answers. Also, having someone on the boards who can directly look at accounts may be a good option.
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#37 | |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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Quote:
We do have people reading this thread that do have access to those accounts - the ppl having this issue will still need to open a support ticket within our system to handle their accounts. We will not handle accounts through gfy postings..
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#38 |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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The owner himself could come into this thread and it would not change the fact that it still has to be handled within our ticket system.
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#39 |
Too lazy to set a koala
Industry Role:
Join Date: Jan 2007
Location: CZ/EU forever!
Posts: 16,139
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i have now my problem solved, after submitting ticket and asking what i can do, cause i really cannot do much more, they said nothing else is needed and i can use my paxum account with no problem in future. so, have luck everyone and thank you paxum for solving the issue ...
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#40 |
Confirmed User
Industry Role:
Join Date: Jan 2010
Location: Europe
Posts: 1,327
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icq: 395 294 346 http://www.adultsubmitter.eu - submit any adult site to 20 directories from 1 form! now 20 domains! http://www.porndeals.eu http://www.ebonybangbros.com |
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#41 | |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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Quote:
we are not here to fuck (pardon my language but i need a dr pepper asap) anyone over. We take account security very serious.
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#42 |
Confirmed User
Industry Role:
Join Date: Apr 2004
Posts: 5,721
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Europe? maybe in some 4th world shit hole country.
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#43 |
GFY's Halfpint
Industry Role:
Join Date: Jun 2007
Location: UK
Posts: 15,223
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Wow what part of Europe do you live in ?, Cause here in the UK not only do you need a licence to drive but you also need insurance mot and tax
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#44 |
Too lazy to set a custom title
Industry Role:
Join Date: May 2003
Location: icq: 71462500 Skype: Jupzchris
Posts: 27,880
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I think he meant he doesnt need it as in in Europe public trans/bike's are rather common
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#45 |
Too lazy to set a koala
Industry Role:
Join Date: Jan 2007
Location: CZ/EU forever!
Posts: 16,139
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zdenecku uklidni se ...
![]() i think he meant that its not main verification document, like in usa it is right? we have national id cards, we need driving license only if you want to drive ![]() ![]()
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#46 |
GFY's Halfpint
Industry Role:
Join Date: Jun 2007
Location: UK
Posts: 15,223
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yeah maybe he did mean that lol I wish our public transport was better than the crap we got now cause I would stop driving in a flash ...
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#47 |
Unregistered Abuser
Industry Role:
Join Date: Feb 2006
Posts: 25,990
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#48 |
ICQ:649699063
Industry Role:
Join Date: Mar 2003
Posts: 27,763
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Good luck with getting the right documents.
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#49 |
Downshifter
Industry Role:
Join Date: Dec 2002
Location: Road trip
Posts: 16,413
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Gently parking myself here.
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Русня, идите нахуй! |
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#50 |
Confirmed User
Industry Role:
Join Date: May 2007
Posts: 1,644
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This is retarded, I shall never use paxum
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