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Old 10-21-2012, 12:40 AM   #1
xinyonghu
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I Made a complaint to BBB but no help .I gave up

I received an email from BBB 9 days ago:


Thank you for contacting Better Business Bureau regarding your complaint. We are here to support and help both consumers and businesses. We received your complaint on August 30, 2012, and have attempted to contact the company at the following address:

AllNetWiz.com
14150 NE 20th St Ste F1 Pmb 368
Bellevue, WA 98007-3700

The mail we sent to this company was returned as undeliverable. If you can provide a current mailing address, we will be happy to attempt to contact this company again. For your convenience, you may respond to and view the details of this complaint anytime at https://www.bbb.org/alaskaoregonwest...mplaintreply/c


COMPLAINT DETAILl


Location Involved: (Same as above)

Consumer's Original Complaint :
My credit card money was stolen by this site.LifeTimeBonusPass.com. and they refused return my money .I am from China and My bank can not help me.so I have to make a complaint to you..can you help me sir? thank you!This is deduction
Detail
2012-07-23 2012-07-24 ENROLNOWS.COM 8778910401 CYP xxxx 39.95
2012-08-08 2012-08-10 TECHSFILE.COM 877.599.3962 MUS xxxx 39.95
I have never go to this site before and never use their services . few days ago I checked the credit card bill only to find my account was deducted $79.9 .I remember that few days ago I want to watching porn videos as a member and tried to use my credit card pay for it. but that time I was failed payments . so I did not care too much .but today I just found that my credit card was deducted $79.9 by them. their's sites just some simple pages and I am not sure if it was fake sites or not. Now I have applied my credit card temporarily frozen. Can somebody help me please ? How to get my money back! ? or can I get my money back?? I have tried to contact with them but they refused return all of my money. and My credit card company cannt help me..Thank you!


Consumer's Desired Resolution:
DesiredSettlementID: Refund I want they could get my money back to my credit card .Indeed, I want they return the money to me

BBB Processing

08/27/2012 web BBB Complaint Received by BBB
08/30/2012 JMI BBB Case Processed by BBB Operator
08/30/2012 Otto EMAIL Send acknowledgement to Consumer
08/30/2012 Otto MAIL Inform Business of the Case
09/13/2012 OttO BBB Non-Accr - No response to first notice to business
09/13/2012 OttO MAIL Non-Accredited - Resend Case to Business
09/24/2012 OttO BBB No Response received from Business on 2nd Notice
10/11/2012 JMI BBB Mail Returned - Case Unpursuable
10/11/2012 Otto EMAIL Inform Consumer Case Closed - UNPURSUABLE
10/11/2012 Otto BBB Case Closed - UNPURSUABLE


OK I gave up

Last edited by xinyonghu; 10-21-2012 at 12:42 AM..
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Old 10-21-2012, 12:44 AM   #2
EddyTheDog
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Quote:
Originally Posted by xinyonghu View Post
I received an email from BBB 9 days ago:


Thank you for contacting Better Business Bureau regarding your complaint. We are here to support and help both consumers and businesses. We received your complaint on August 30, 2012, and have attempted to contact the company at the following address:

AllNetWiz.com
14150 NE 20th St Ste F1 Pmb 368
Bellevue, WA 98007-3700

The mail we sent to this company was returned as undeliverable. If you can provide a current mailing address, we will be happy to attempt to contact this company again. For your convenience, you may respond to and view the details of this complaint anytime at https://www.bbb.org/alaskaoregonwest...mplaintreply/c


COMPLAINT DETAILl


Location Involved: (Same as above)

Consumer's Original Complaint :
My credit card money was stolen by this site.LifeTimeBonusPass.com. and they refused return my money .I am from China and My bank can not help me.so I have to make a complaint to you..can you help me sir? thank you!This is deduction
Detail
2012-07-23 2012-07-24 ENROLNOWS.COM 8778910401 CYP xxxx 39.95
2012-08-08 2012-08-10 TECHSFILE.COM 877.599.3962 MUS xxxx 39.95
I have never go to this site before and never use their services . few days ago I checked the credit card bill only to find my account was deducted $79.9 .I remember that few days ago I want to watching porn videos as a member and tried to use my credit card pay for it. but that time I was failed payments . so I did not care too much .but today I just found that my credit card was deducted $79.9 by them. their's sites just some simple pages and I am not sure if it was fake sites or not. Now I have applied my credit card temporarily frozen. Can somebody help me please ? How to get my money back! ? or can I get my money back?? I have tried to contact with them but they refused return all of my money. and My credit card company cannt help me..Thank you!


Consumer's Desired Resolution:
DesiredSettlementID: Refund I want they could get my money back to my credit card .Indeed, I want they return the money to me

BBB Processing

08/27/2012 web BBB Complaint Received by BBB
08/30/2012 JMI BBB Case Processed by BBB Operator
08/30/2012 Otto EMAIL Send acknowledgement to Consumer
08/30/2012 Otto MAIL Inform Business of the Case
09/13/2012 OttO BBB Non-Accr - No response to first notice to business
09/13/2012 OttO MAIL Non-Accredited - Resend Case to Business
09/24/2012 OttO BBB No Response received from Business on 2nd Notice
10/11/2012 JMI BBB Mail Returned - Case Unpursuable
10/11/2012 Otto EMAIL Inform Consumer Case Closed - UNPURSUABLE
10/11/2012 Otto BBB Case Closed - UNPURSUABLE


OK I gave up

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Old 10-21-2012, 12:45 AM   #3
Mr Pheer
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Send that response to your credit card company, receive refund.
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Old 10-21-2012, 12:53 AM   #4
xinyonghu
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Send that response to your credit card company, receive refund.
this is international survey . they are powerless to do much .
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Old 10-21-2012, 05:33 AM   #5
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As a general rule the BBB are impotent. In the case of their own members you may as well forget them doing anything.

In this case it would help if you can find current contact details for the company that ripped you off ! Good luck
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Old 10-21-2012, 05:49 AM   #6
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that sucks
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Old 10-21-2012, 05:55 AM   #7
L-Pink
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All the BBB can do is hold the the threat of a negative review over a business. They cannot
make a company do anything.

.
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Old 10-21-2012, 02:13 PM   #8
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Send a complaint to the Washington State Attorney general's office, fraud department and the Department of Consumer Affairs. File a post at the ripoffreport.

Try Bing or Google for something like, consumer, fraud, complaints, Washington, Bellevue.

Try going to the nearest US Consulate or Embassy in CN. They'll be glad you are asking about something else besides complaining about Japan.

Do all these things if you can pass a back ground check. You might get some help.
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Old 10-21-2012, 03:46 PM   #9
xinyonghu
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Originally Posted by Captain Kawaii View Post
Try going to the nearest US Consulate or Embassy in CN. They'll be glad you are asking about something else besides complaining about Japan.
if I do this. I could be going to jail .because of treason . u know bro . this is CHINA .
tks.
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Old 10-21-2012, 03:49 PM   #10
DatePoster
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ching ching chong
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Old 10-21-2012, 03:53 PM   #11
Captain Kawaii
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ching ching chong
LOL.

Then OP is SOL
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Old 10-21-2012, 03:59 PM   #12
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Posting a complaint to the BBB is like writing a bad review on Yelp. All the bad shit is hidden if the company pays. It's legal extortion and they're banking from it.

I complained about a restaurant on Yelp and it turns out, all of the "Negative Reviews" were hidden. The place had a five star ranking, but 40 something negative reviews were hidden and you had to enter a captcha to view the bad reviews. I'm not hating on Yelp...they're fucking BRILLIANT. I'm just saying that there's no where you can complain about a company that can't be bought.

I just create websites in their industry and optimize them so they show up in the SERPS ahead of the actual business. That does more damage than trying to complain to an organization that is on the books.
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Old 10-21-2012, 04:19 PM   #13
xinyonghu
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ching ching chong
Are you making fun of me ?
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Old 10-21-2012, 04:35 PM   #14
DatePoster
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Are you making fun of me ?
Fuck you too jackie chan motha fucka
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Old 10-21-2012, 08:05 PM   #15
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The BBB is a joke. Your "complaints" are simply a way to strong arm companies to pay them money or your complaint will be published. I would never in a zillion years take anything the piece of shit website says seriously.
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Old 10-22-2012, 05:39 PM   #16
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All the BBB can do is hold the the threat of a negative review over a business. They cannot
make a company do anything.

.
Isn't the BBB just some company...?
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Old 10-22-2012, 06:15 PM   #17
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They are like/similar to the chamber of commerce in status. Once filed with BBB you can file complaints in a lot of places and they hold a little more weight. We had complaint against DirectTV - what a scam they are - and filed with BBB, Direct TV resolved situation ASAP. Companies used to not like having bad marks against them with BBB. Now they probably don't care as much.
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