Payoneer support sucks! - GoFuckYourself.com

wizzart · 07-31-2013, 10:32 AM

I was write first ticket on July 18th, get response on 21st :

"We have transferred your request to the relevant department. We will notify you via email as soon as we have any updates regarding this issue."

And after that 10 days nothing.

Too bad that PussyCash don't pay via Paxum

iSpyCams · 07-31-2013, 10:37 AM

I think they just use GFY, worked for me.

digitalfantasies · 07-31-2013, 10:38 AM

Quote:

Originally Posted by pompousjohn

I think they just use GFY, worked for me.

hahahahah that gif

wizzart · 07-31-2013, 12:24 PM

Quote:

Originally Posted by pompousjohn

I think they just use GFY, worked for me.

Let's see, but 10 days without email response it's shame for every company.

Nicky · 07-31-2013, 12:32 PM

Their phone support was actually good when I called. I got to talk to a native American and all was fluent. I remember callling epassporte support and coming to some phone center in India and everything was chaos

crunkedge · 07-31-2013, 01:51 PM

they blocked my working card, reason is "extended period of inactivity" without any notice, I got some cash from AFF and I can do nothing with it, and no answers during 5 days after first useless ticket response. I HATE IT.

wizzart · 07-31-2013, 02:20 PM

Quote:

Originally Posted by pillow

they blocked my working card, reason is "extended period of inactivity" without any notice, I got some cash from AFF and I can do nothing with it, and no answers during 5 days after first useless ticket response. I HATE IT.

same reason why they blocked my working card, pussycash sent me money on 18th and I can't do nothing with it

Nissim-Payoneer · 07-31-2013, 02:32 PM

If your account was disabled for inactivity you should be able to sign in to your Payoneer online account and re-enable it. If you don't have that option, our support team will be able to enable the account for you.

E-mail inquiries are generally answered within a few business days. We also offer immediate support via telephone and live chat.

@wizzart and @pillow: If you'd like to send me your reference ID number (starts with LTK) I'd be happy to follow up and check the status for you. nissimal [at] payoneer [dot] com

wizzart · 07-31-2013, 02:45 PM

email with ticket ID sent.

Thanks

LightscapeMedia · 07-31-2013, 02:55 PM

....and this is why I request a paper check or ACH from nearly everyone I promote if they offer it. If they don't offer these two options, I likely won't do business with them. In 15yrs, I've only ever had problems with checks arriving from one company. Obviously I don't promote them any longer.

Crazy Enough · 07-31-2013, 03:47 PM

I don't like Payoneer - They have excuses for everything.

Paxum is better. Period.

LightscapeMedia · 07-31-2013, 03:57 PM

Might I ask why so many members here use services like Paxum and Payoneer and the like? Sure.. getting your money quicker is nice.. but I just looked down the list of fees for Paxum.. holy crap! Getting my money a couple days early just isn't worth what it costs to use that service. I still stand by paper check please. Even if one gets lost occasionally it's worth it.. and as I stated earlier, I've only ever had that happen twice with one company.

Chosen · 07-31-2013, 04:55 PM

LightscapeMedia, the world is bigger than you might think...

freecartoonporn · 07-31-2013, 07:42 PM

there avg responce time for a ticket is 4 days.

it took 10-12 days to solve iissue...

Nissim-Payoneer · 08-01-2013, 12:34 AM

Quote:

Originally Posted by wizzart

email with ticket ID sent.

Thanks

Thanks, I've sent you a reply and will follow up via e-mail.

Klen · 08-01-2013, 01:45 AM

Quote:

Originally Posted by LightscapeMedia

Might I ask why so many members here use services like Paxum and Payoneer and the like? Sure.. getting your money quicker is nice.. but I just looked down the list of fees for Paxum.. holy crap! Getting my money a couple days early just isn't worth what it costs to use that service. I still stand by paper check please. Even if one gets lost occasionally it's worth it.. and as I stated earlier, I've only ever had that happen twice with one company.

I see you are at usa otherwise your post would be too weird

crunkedge · 08-01-2013, 02:45 AM

Quote:

Originally Posted by Nissim-Payoneer

@wizzart and @pillow: If you'd like to send me your reference ID number (starts with LTK) I'd be happy to follow up and check the status for you. nissimal [at] payoneer [dot] com

email sent, thanks

wizzart · 08-01-2013, 07:24 AM

Finally everything is OK, thanks

Nissim-Payoneer · 08-01-2013, 07:51 AM

Quote:

Originally Posted by wizzart

Finally everything is OK, thanks

07-31-2013, 10:32 AM	#1
wizzart scriptmaster Industry Role: Join Date: May 2006 Location: Serbia Posts: 5,237	Payoneer support sucks! I was write first ticket on July 18th, get response on 21st : "We have transferred your request to the relevant department. We will notify you via email as soon as we have any updates regarding this issue." And after that 10 days nothing. Too bad that PussyCash don't pay via Paxum

07-31-2013, 10:37 AM	#2
iSpyCams Amateur Gynecologist Industry Role: Join Date: May 2009 Location: Medellin Posts: 4,436	I think they just use GFY, worked for me. __________________ - As soon as I think up a good sig it's going here.

07-31-2013, 12:32 PM	#5
Nicky Judge Jury and Executioner Industry Role: Join Date: Mar 2003 Location: Sweden Posts: 30,069	Their phone support was actually good when I called. I got to talk to a native American and all was fluent. I remember callling epassporte support and coming to some phone center in India and everything was chaos __________________ gfynicky @ gmail.com

07-31-2013, 02:45 PM	#9
wizzart scriptmaster Industry Role: Join Date: May 2006 Location: Serbia Posts: 5,237	email with ticket ID sent. Thanks Last edited by wizzart; 07-31-2013 at 02:47 PM..

07-31-2013, 02:55 PM	#10
LightscapeMedia DirtyPeach.com Industry Role: Join Date: May 2010 Location: I'm mobile Posts: 828	....and this is why I request a paper check or ACH from nearly everyone I promote if they offer it. If they don't offer these two options, I likely won't do business with them. In 15yrs, I've only ever had problems with checks arriving from one company. Obviously I don't promote them any longer. __________________ Last edited by LightscapeMedia; 07-31-2013 at 02:59 PM..

07-31-2013, 01:51 PM	#6
crunkedge Confirmed User Industry Role: Join Date: Apr 2009 Posts: 264	they blocked my working card, reason is "extended period of inactivity" without any notice, I got some cash from AFF and I can do nothing with it, and no answers during 5 days after first useless ticket response. I HATE IT.

07-31-2013, 02:32 PM	#8
Nissim-Payoneer Confirmed User Industry Role: Join Date: Jan 2012 Posts: 138	If your account was disabled for inactivity you should be able to sign in to your Payoneer online account and re-enable it. If you don't have that option, our support team will be able to enable the account for you. E-mail inquiries are generally answered within a few business days. We also offer immediate support via telephone and live chat. @wizzart and @pillow: If you'd like to send me your reference ID number (starts with LTK) I'd be happy to follow up and check the status for you. nissimal [at] payoneer [dot] com

07-31-2013, 03:47 PM	#11
Crazy Enough Confirmed User Industry Role: Join Date: Jun 2011 Posts: 449	I don't like Payoneer - They have excuses for everything. Paxum is better. Period.

07-31-2013, 03:57 PM	#12
LightscapeMedia DirtyPeach.com Industry Role: Join Date: May 2010 Location: I'm mobile Posts: 828	Might I ask why so many members here use services like Paxum and Payoneer and the like? Sure.. getting your money quicker is nice.. but I just looked down the list of fees for Paxum.. holy crap! Getting my money a couple days early just isn't worth what it costs to use that service. I still stand by paper check please. Even if one gets lost occasionally it's worth it.. and as I stated earlier, I've only ever had that happen twice with one company. __________________

07-31-2013, 04:55 PM	#13
Chosen VIPPay.com \| AdultWebSponsors.com Industry Role: Join Date: Aug 2001 Posts: 63,151	LightscapeMedia, the world is bigger than you might think...

07-31-2013, 07:42 PM	#14
freecartoonporn Confirmed User Industry Role: Join Date: Jan 2012 Location: NC Posts: 7,683	there avg responce time for a ticket is 4 days. it took 10-12 days to solve iissue... __________________ SSD Cloud Server, VPS Server, Simple Cloud Hosting \| DigitalOcean

08-01-2013, 07:24 AM	#18
wizzart scriptmaster Industry Role: Join Date: May 2006 Location: Serbia Posts: 5,237	Finally everything is OK, thanks