Question re Amazon honouring pricing mistakes? - GoFuckYourself.com

CurrentlySober · 09-19-2014, 11:25 PM

Ok, so I'm looking for a cheap IDE CD player to use just once - In an arcade machine. as opposed to a 'normal' computer...

I come across this - £102.00

Well thats a bit steep for a one time deal, so I find the same one on amazon for 2.24p and £1.75p Handling - Total of £3.99 - Thats about a saving of £98 ! Bargain! So I order it, and get confirmation...

Then I get an email that my order has been dispatched... Complete with a 'weird' tracking 'number'...

But when I visit the seller via the link, I now see...

So its gone up to £39.95

They obviously put the wrong price on it!

So the question is, do they still have to honour the £3.99 price, or if not can I take recourse via Amazon?

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loreen · 09-19-2014, 11:57 PM

Quote:

Originally Posted by CurrentlySober

do they still have to honour the £3.99 price

I'm sure they have a stipulation in their TOS to don't have to honor the order if there was a mistake on the site...

Maybe they won't notice though.

BIGTYMER · 09-20-2014, 12:02 AM

I'd contact them. Amazon is the best. They've always hooked me up.

CurrentlySober · 09-20-2014, 12:11 AM

Quote:

Originally Posted by loreen

I'm sure they have a stipulation in their TOS to don't have to honor the order if there was a mistake on the site...

Maybe they won't notice though.

I checked the TOS it says:

Quote:

3. PRICING AND AVAILABILITY
All prices are inclusive of legally applicable VAT.

We list availability information for products sold by us on the website including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.

Please note that unless otherwise stated on the website, delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the website, we may either contact you before dispatch to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.

Well, it was dispatched yesterday, so it looks like it slipped thru the net, & I'm good

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09-19-2014, 11:25 PM	#1
CurrentlySober Too lazy to wipe my ass Industry Role: Join Date: Aug 2002 Location: A Public Bathroom Posts: 38,551	Question re Amazon honouring pricing mistakes? Ok, so I'm looking for a cheap IDE CD player to use just once - In an arcade machine. as opposed to a 'normal' computer... I come across this - £102.00 Well thats a bit steep for a one time deal, so I find the same one on amazon for 2.24p and £1.75p Handling - Total of £3.99 - Thats about a saving of £98 ! Bargain! So I order it, and get confirmation... Then I get an email that my order has been dispatched... Complete with a 'weird' tracking 'number'... But when I visit the seller via the link, I now see... So its gone up to £39.95 They obviously put the wrong price on it! So the question is, do they still have to honour the £3.99 price, or if not can I take recourse via Amazon? . __________________ My AI Handywork... My Dream Gal... XXX 👁️ 👍️ 💩

09-20-2014, 12:02 AM	#3
BIGTYMER Junior Achiever Industry Role: Join Date: Nov 2004 Location: Walled Garden Posts: 17,066	I'd contact them. Amazon is the best. They've always hooked me up.