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Old 02-11-2009, 12:33 PM   #1
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Now that's what i call service

What happened to me irl today totally reminds me of what's going on in this industry nowadays.

The honest people who go for satisfying their customers and make sure they rebill or the assholes who take from each member as much as possible at once and make sure he will never ever buy something again.

I ordered some frozen meat online but i fucked up. I used the correct street but wrong postal code. This happened 2 days ago and by tomorrow the meat is not usable anymore. I mailed the company i ordered from today to ask if they can trace where the package is now hoping i could still find it in time and they replied to me real quick how they we're sorry and that i have to call the postal company first thing tomorrow. And fuck me, they offered me 2 free steaks with my next order.

So they did do nothing wrong yet they apologize and fucking offer me 2 free steaks. And guess what, i'm gonna order again from them for sure. And probably 10 times more because any company who treat their customer this way deserves to keep that customer.

Imagine ordering those same steaks and getting 2 extra charges for god knows what and when i mail them i get no reply. Sure they have my 150 bucks but they also lost a customer that might be ordering with them for years.
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Old 02-11-2009, 12:34 PM   #2
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That makes sense. Therefore this should not be on GFY.
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Old 02-11-2009, 12:35 PM   #3
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That makes sense. Therefore this should not be on GFY.
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Old 02-11-2009, 12:35 PM   #4
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Grilling them up right now, thanks dude!
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Old 02-11-2009, 12:37 PM   #5
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Grilling them up right now, thanks dude!


It's a bunch of t-bones and some South American Angus filet steaks.

Man, i'd so should be eating those right now.
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Old 02-11-2009, 12:43 PM   #6
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Grilling them up right now, thanks dude!
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Old 02-11-2009, 12:46 PM   #7
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I wish I ate red meat still. A steak sounds so fucking good right now.
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Old 02-11-2009, 12:49 PM   #8
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We can order frozen meat in NL???
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Old 02-11-2009, 12:50 PM   #9
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Sorry but when you are a Karups member, you must bring your own meat... and lotion. Other than that, we got ya covered.
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Old 02-11-2009, 12:50 PM   #10
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Originally Posted by Dirty F View Post
What happened to me irl today totally reminds me of what's going on in this industry nowadays.

The honest people who go for satisfying their customers and make sure they rebill or the assholes who take from each member as much as possible at once and make sure he will never ever buy something again.

I ordered some frozen meat online but i fucked up. I used the correct street but wrong postal code. This happened 2 days ago and by tomorrow the meat is not usable anymore. I mailed the company i ordered from today to ask if they can trace where the package is now hoping i could still find it in time and they replied to me real quick how they we're sorry and that i have to call the postal company first thing tomorrow. And fuck me, they offered me 2 free steaks with my next order.

So they did do nothing wrong yet they apologize and fucking offer me 2 free steaks. And guess what, i'm gonna order again from them for sure. And probably 10 times more because any company who treat their customer this way deserves to keep that customer.

Imagine ordering those same steaks and getting 2 extra charges for god knows what and when i mail them i get no reply. Sure they have my 150 bucks but they also lost a customer that might be ordering with them for years.
They are serious about rule No. 1; the customer is always right
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Old 02-11-2009, 12:51 PM   #11
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do they have a website? post the url and give them some positive publicity.
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Old 02-11-2009, 12:51 PM   #12
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I wish I ate red meat still. A steak sounds so fucking good right now.
went to Black meat and never came back .. ?? jk ..
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Old 02-11-2009, 12:52 PM   #13
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I wish I ate red meat still. A steak sounds so fucking good right now.
Why did you stop eating it?

I'm seriously addicted to it. If i don't eat read meat for more than a few days i get nervous.
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Old 02-11-2009, 12:53 PM   #14
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We can order frozen meat in NL???
Haha yeah i think it's pretty new but i like it.
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Old 02-11-2009, 12:54 PM   #15
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do they have a website? post the url and give them some positive publicity.
Ok, for the Dutchies:

beefensteak.nl

I can't comment on the quality yet but you can't go wrong with Angus beef and certainly not with those prices.
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Old 02-11-2009, 12:55 PM   #16
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That makes sense. Therefore this should not be on GFY.
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Old 02-11-2009, 12:55 PM   #17
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Old 02-11-2009, 12:56 PM   #18
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Why did you stop eating it?

I'm seriously addicted to it. If i don't eat read meat for more than a few days i get nervous.
3 reasons:
1) Cows are terrible for the planet
2) Beef takes too long and requires too much work for the human body to digest
3) It's too fatty of a protein to eat on a regular basis.

Since switching all beef intake to chicken I have noticed a 30% difference in my energy levels and my weight loss has accelerated.
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Old 02-11-2009, 12:56 PM   #19
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Kom op URL


Zie boven.
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Old 02-11-2009, 12:57 PM   #20
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3 reasons:
1) Cows are terrible for the planet
2) Beef takes too long and requires too much work for the human body to digest
3) It's too fatty of a protein to eat on a regular basis.

Since switching all beef intake to chicken I have noticed a 30% difference in my energy levels and my weight loss has accelerated.
Bleh..we ate beef since humans have teeth and now you suddenly stop eating it...
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Old 02-11-2009, 01:12 PM   #21
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Kom op URL
Swankdollars?? Dat wist ik nog helemaal niet! Leuk. Mogen we binnenkort op de koffie?
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Old 02-11-2009, 01:14 PM   #22
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They have a Valentine Special Package, that's what I call romance.
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Old 02-11-2009, 01:19 PM   #23
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They have a Valentine Special Package, that's what I call romance.
I just ordered one for you. A big bloody red steak for breakfast
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Old 02-11-2009, 01:28 PM   #24
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Originally Posted by BradM View Post
3 reasons:
1) Cows are terrible for the planet
2) Beef takes too long and requires too much work for the human body to digest
3) It's too fatty of a protein to eat on a regular basis.

Since switching all beef intake to chicken I have noticed a 30% difference in my energy levels and my weight loss has accelerated.
True, but I get tired of Chicken after eating it a few times a week. I've tried cooking it different ways etc but just something about it. Now i can eat a hamburger or steak pretty much any day of the week lol.
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Old 02-11-2009, 01:29 PM   #25
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I just ordered one for you. A big bloody red steak for breakfast
With the message saying "shouldn't you be in the kitchen", I assume?
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Old 02-11-2009, 02:28 PM   #26
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Kom op URL
zie je email
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Old 02-11-2009, 02:36 PM   #27
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Ordering frozen meat online. lol
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Old 02-11-2009, 02:39 PM   #28
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It's quite refreshing when someone actually does their job properly isn't it.

The majority of people these days have that "can't be bothered" attitude, unfortunate.
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Old 02-11-2009, 02:49 PM   #29
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frankkkkkkkkkkkkkkkkkkkkkkkkkkkkk
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Old 02-11-2009, 03:01 PM   #30
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Swankdollars?? Dat wist ik nog helemaal niet! Leuk. Mogen we binnenkort op de koffie?
Altijd En mocht Payserve iets met verkeer willen doen hoor ik het wel ;-)
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Old 02-11-2009, 03:47 PM   #31
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Good point, Franck but how can the industry self-regulate? It's definitely better to self-regulate rather than the govt doing it... The question is how and how to get conflict of interest out of the equation.

Quote:
Originally Posted by Dirty F View Post
What happened to me irl today totally reminds me of what's going on in this industry nowadays.

The honest people who go for satisfying their customers and make sure they rebill or the assholes who take from each member as much as possible at once and make sure he will never ever buy something again.

I ordered some frozen meat online but i fucked up. I used the correct street but wrong postal code. This happened 2 days ago and by tomorrow the meat is not usable anymore. I mailed the company i ordered from today to ask if they can trace where the package is now hoping i could still find it in time and they replied to me real quick how they we're sorry and that i have to call the postal company first thing tomorrow. And fuck me, they offered me 2 free steaks with my next order.

So they did do nothing wrong yet they apologize and fucking offer me 2 free steaks. And guess what, i'm gonna order again from them for sure. And probably 10 times more because any company who treat their customer this way deserves to keep that customer.

Imagine ordering those same steaks and getting 2 extra charges for god knows what and when i mail them i get no reply. Sure they have my 150 bucks but they also lost a customer that might be ordering with them for years.
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