epass is officially worse than paypal - Page 2 - GoFuckYourself.com

milkit · 09-08-2009, 10:10 AM

Quote:

Originally Posted by Evil-Dan

Not for anything Michael, but I don't think its in your companies best interest to post details about anyone's specific account at ePassporte no matter what a toe rag they are

he can email me the details. I just want an email better than "you had complaints, its closed, bye" at which point ill return here and say "hey i was given a fucking reason!" and my complaint will be retracted

Jet - BANNED FOR LIFE · 09-08-2009, 11:10 AM

so Batts got shitcanned

who cares? move along.

Lace · 09-08-2009, 11:53 AM

Yet another reason I personally stay away from epass. I'll stick to checks anyday.

WarChild · 09-08-2009, 11:55 AM

Batts you're a scammer and you've been scamming people using Epassporte for a long time now. Seems like they did a good job with this one.

J. Falcon · 09-08-2009, 12:28 PM

Quote:

Originally Posted by Jet

so Batts got shitcanned

who cares? move along.

Did you click on the wrong thread or something?

J. Falcon · 09-08-2009, 12:30 PM

Quote:

Originally Posted by WarChild

Batts you're a scammer and you've been scamming people using Epassporte for a long time now. Seems like they did a good job with this one.

This thread is not about Batts lol

baddog · 09-08-2009, 12:52 PM

Quote:

Originally Posted by Michael O

We don't terminate accounts based on a complaint.

You have been around long enough to know that it is easy to set a stream of unverified complaints.

Jet - BANNED FOR LIFE · 09-08-2009, 01:02 PM

Quote:

Originally Posted by J. Falcon

This thread is not about Batts lol

crawl back under your rock

J. Falcon · 09-08-2009, 01:18 PM

Quote:

Originally Posted by Jet

crawl back under your rock

How about you try paying attention?

TheDA · 09-08-2009, 01:18 PM

How did Batts get drawn in to this?

baddog · 09-08-2009, 01:20 PM

Quote:

Originally Posted by TheDA

How did Batts get drawn in to this?

Apparently everyone is Batts.

TheDA · 09-08-2009, 01:22 PM

Quote:

Originally Posted by baddog

Apparently everyone is Batts.

Well I'm pretty sure milkit isn't

J. Falcon · 09-08-2009, 01:28 PM

Quote:

Originally Posted by TheDA

How did Batts get drawn in to this?

There is another similar thread that talks about Batts also getting his epass account shut down due to numerous complaints from other account holders. In that case, however, I am 100% sure he got what he deserved.

Phallus Fondue · 09-08-2009, 03:01 PM

Quote:

Originally Posted by J. Falcon

There is another similar thread that talks about Batts also getting his epass account shut down due to numerous complaints from other account holders. In that case, however, I am 100% sure he got what he deserved.

oddly i noticed in that thread it was actually a public attack to get his account blocked by asking for and performing a swarm. people were posting and asking others to send in complaints to epass to get his account blocked. people encouraged more people, status checks were done and eventually someone claimed that thanks to everyone his account was suspended.

would be real easy to say "mr. scam screwed me out of some cash i loaned him, if he has screwed you too could you file a complaint today so that we can get this unpopular persons account blocked?" and get a shitload of assistance from people that were never scammed in the first place. mostly due to the fact that it seems people love to go out of their way to report, fuck with, harm, or generally troll others around here for sport.

now i have no clue if that batts person deserved it or not. nor do i have any clue if the person in this thread is not deserving of it as well. i just would see it as a major problem and hole in a site if they will terminate, let alone suspend someones account over complaints - if the complaints are not explained and some form of arbitration or proof be given for it to happen.

the hole we can not tell someone why we shit canned you line is fucking old and is just wrong. it is way to easy for a company to use that line on any nobody such as myself who never bothered to build up a name/rep for myself on the boards. if it is a nobody versus someone known - unless you have iron clad proof that can be verified you can be certain the nobody always will get bashed. i know people will say they say that so you can not figure out how they busted you, or to protect their security. that is still just bs and in any other job on this planet if someone kicked your ass to the curb, taking away your money, and gave you that line - nobody would accept it.

baddog · 09-08-2009, 03:16 PM

Quote:

Originally Posted by Phallus Fondue

oddly i noticed in that thread it was actually a public attack to get his account blocked by asking for and performing a swarm. people were posting and asking others to send in complaints to epass to get his account blocked. people encouraged more people, status checks were done and eventually someone claimed that thanks to everyone his account was suspended.

would be real easy to say "mr. scam screwed me out of some cash i loaned him, if he has screwed you too could you file a complaint today so that we can get this unpopular persons account blocked?" and get a shitload of assistance from people that were never scammed in the first place. mostly due to the fact that it seems people love to go out of their way to report, fuck with, harm, or generally troll others around here for sport.

now i have no clue if that batts person deserved it or not. nor do i have any clue if the person in this thread is not deserving of it as well. i just would see it as a major problem and hole in a site if they will terminate, let alone suspend someones account over complaints - if the complaints are not explained and some form of arbitration or proof be given for it to happen.

the hole we can not tell someone why we shit canned you line is fucking old and is just wrong. it is way to easy for a company to use that line on any nobody such as myself who never bothered to build up a name/rep for myself on the boards. if it is a nobody versus someone known - unless you have iron clad proof that can be verified you can be certain the nobody always will get bashed. i know people will say they say that so you can not figure out how they busted you, or to protect their security. that is still just bs and in any other job on this planet if someone kicked your ass to the curb, taking away your money, and gave you that line - nobody would accept it.

.. . . even with the typos

NetHorse · 09-08-2009, 04:04 PM

I could never trust epass with my money, it seems like such a shady operation.

Jdoughs · 09-08-2009, 05:21 PM

Quote:

Originally Posted by NetHorse

I could never trust epass with my money, it seems like such a shady operation.

I've moved a few hundred k through mine over the last years and never felt anything but happy.

cykoe6 · 09-08-2009, 05:26 PM

Milkit is not Batts and he is no scammer either.

Voodoo · 09-08-2009, 05:27 PM

Quote:

Originally Posted by milkit

How does a company that deals with the important money of this many people have such horrible dispute/problem resolution procedures?

I tried to login to my account and it says blocked. I call some overseas callcenter and am told my account has been terminated. Why? "we can't give out that information"

I ask for a supervisor, same answer.

I email Michael Olsen, who seems to be the GFY king of fixing epass issues, and I am told its been terminated and can't be reopened.

Of course in all of this, I still have no clue why, no explanation, no way to fix it.

I hate paypal too but at least they are somewhat cival and have a dispute process and a person to contact that will give you some damn information.

Fuck epass.

That's because you're probably a scammer.

woj · 09-08-2009, 09:06 PM

Quote:

Originally Posted by Phallus Fondue

oddly i noticed in that thread it was actually a public attack to get his account blocked by asking for and performing a swarm. people were posting and asking others to send in complaints to epass to get his account blocked. people encouraged more people, status checks were done and eventually someone claimed that thanks to everyone his account was suspended.

would be real easy to say "mr. scam screwed me out of some cash i loaned him, if he has screwed you too could you file a complaint today so that we can get this unpopular persons account blocked?" and get a shitload of assistance from people that were never scammed in the first place. mostly due to the fact that it seems people love to go out of their way to report, fuck with, harm, or generally troll others around here for sport.

now i have no clue if that batts person deserved it or not. nor do i have any clue if the person in this thread is not deserving of it as well. i just would see it as a major problem and hole in a site if they will terminate, let alone suspend someones account over complaints - if the complaints are not explained and some form of arbitration or proof be given for it to happen.

the hole we can not tell someone why we shit canned you line is fucking old and is just wrong. it is way to easy for a company to use that line on any nobody such as myself who never bothered to build up a name/rep for myself on the boards. if it is a nobody versus someone known - unless you have iron clad proof that can be verified you can be certain the nobody always will get bashed. i know people will say they say that so you can not figure out how they busted you, or to protect their security. that is still just bs and in any other job on this planet if someone kicked your ass to the curb, taking away your money, and gave you that line - nobody would accept it.

One minor detail is that multiple people have to send the $$ to the "victim" first... it's not THAT easy to organize that... I don't think many "trolls" would go that far, it's one thing to leave an anonymous complaint, but it's a completely different level to send $$, leave $$ trail and probably break some federal laws at the same time...

Ron Bennett · 09-08-2009, 09:35 PM

Quote:

Originally Posted by RayBonga

...If you don't like the idea of sending extensive detailed personal information to an internet offshore company (epass) you have no real option. As someone mentioned I would love to see some serious banks starting offering similar services... I thought mastercard was developing something a while back but never heard about it again.

One's information is probably as safe with ePass as it is with PayPal, or even many major banks, that also offshores its back operations.

In particular, PayPal asks many people to submit much of the same info (scans of driver license, utility bills, bank statements, etc) as ePass does; sent to India and who knows where else. No escaping globalization in the money system other than using cash / barter instead.

To digress somewhat, even using a small community bank / credit union is no guarantee of information privacy, since most of them use one or more 3rd party systems, many of which utilize offshore labor, such as for verifying new customers, generating bank statements, managing on-line banking, etc.

Ron

natas · 09-09-2009, 09:50 AM

Quote:

Originally Posted by Kenny B!

Been with Epass since the start and if you play by the rules you shouldn't have an issue.

been with them I don't know how many years. 5. 6, more?

never had one single issue. Epass rocks and Michael always sorts my shit out quickly

Fletch XXX · 09-09-2009, 09:56 AM

Quote:

Originally Posted by Evil-Dan

Not for anything Michael, but I don't think its in your companies best interest to post details about anyone's specific account at ePassporte no matter what a toe rag they are

I always liked the FBI/Gov/Whote House official response to stuff like this: We do not discuss things still under investigation.

drriley · 09-10-2009, 09:42 AM

Among other issues, and I'm sure that I'm not alone in thinking this, is why should Epassporte undertake any investigation or take any action in the first place. For example, if someone that I do business with is concerned that I have somehow civilly or criminally wronged them, they do not go to the bank with a complaint and have the bank investigate. The complainants options are the civil courts or police.

However, if Epassporte feels that they do, in fact, have a legal responsibility to investigate and act upon complaints, then there needs to be a formalized system in place, and it needs to be clearly communicated to all involved. The process must also be open -- not conducted in secret with the account holder never having heard a word of any kind from the complainant or Epassporte, and then suddenly being told that their account has been closed because anonymous (to the account holder) complaint(s) of a completely undisclosed nature have been received, and a secret inquiry was conducted and the account terminated with no recourse. At the very least, it should be mandatory that complainants first contact the account holder and attempt to resolve any disputes. After that, any unresolved complaints need to be carefully vetted for validity, and to determine whether it is rightly a case for the courts and/or police.

If on the other hand, Epassporte asserts that they have no legal responsibility to investigate and act on complaints, and are doing it solely out of supposed good will, then this also needs to be clearly communicated to all involved, and customers will have to decide for themselves if they wish to do business with a company that has decided to act outside of any legal responsibility and who may, at any time, terminate an account after they hold a secret investigation into alleged complaints.

Among other things, the secrecy could make it appear that accounts are terminated, at random, in order to line the pockets of Epassporte (corporately or of individuals within the company). Of course Epassporte would say this would not be the case, but surely you can appreciate that it could appear that way when everything is conducted secretly.

If there is legitimacy to Epassporte investigating and acting on complaints, then there should be NO objections to establishing a formalized open procedure for this purpose. In fact, it would be well advised as should a former account holder seek remedy, against Epassporte, in a court of law, that court is not going to be very impressed by an informal and secretive process having been in place. In fact, I suspect it is only a matter of time before a single or a class action case is launched.

Quote:

Originally Posted by Michael O

we don't terminate account based on one comlpaint and when we receive a complaint we look into it and of cause the person complaining have to have sent funds to the person they are complaining about but if we see a pattern we will terminate an account.

What do you want us to do?
If we don't terminate accounts after receiving multiple complaints then we are at fault and when we terminate accounts after multiple we are also at fault!

J. Falcon · 09-10-2009, 11:22 AM

Quote:

Originally Posted by Ron Bennett

One's information is probably as safe with ePass as it is with PayPal, or even many major banks, that also offshores its back operations.

In particular, PayPal asks many people to submit much of the same info (scans of driver license, utility bills, bank statements, etc) as ePass does; sent to India and who knows where else. No escaping globalization in the money system other than using cash / barter instead.

To digress somewhat, even using a small community bank / credit union is no guarantee of information privacy, since most of them use one or more 3rd party systems, many of which utilize offshore labor, such as for verifying new customers, generating bank statements, managing on-line banking, etc.

Ron

Good points

SmokeyTheBear · 09-10-2009, 12:12 PM

Quote:

Originally Posted by Ron Bennett

One's information is probably as safe with ePass as it is with PayPal, or even many major banks, that also offshores its back operations.

In particular, PayPal asks many people to submit much of the same info (scans of driver license, utility bills, bank statements, etc) as ePass does; sent to India and who knows where else. No escaping globalization in the money system other than using cash / barter instead.

to be fair i have never heard of anyone besides paypal asking for that info. I have accounts at a few major us banks , i have never been asked for even 1 of those things..ever.

so really the only argument is "well paypal does it "

milkit · 09-13-2009, 11:09 PM

Quote:

Originally Posted by Michael O

I will get back to you within 24 hours.

so almost 6 days later, i get this email

Quote:

Hi I am sorry but Account Verification have told me that your account havebeen terminated for multiple complaints.If you have any questions to this you need to contact them at [email protected] Regards,Michael Olsen

same ol' bs with no reasons, no proof, no clue what the complaints are/were/whatever.

of course the response i get from "account verification" is this

Quote:

Dear Brandon, In regards to your earlier call as you informed that your account wasnever involved in fraudulent activity and it was terminated. However, wehave forwarded this request to our Account Verification Department andthey re reviewed your account. We are sorry to inform you that youraccount cannot be returned to normal status. We apologize for the inconvenience caused. If you have any further concerns, please do not hesitate to contact ourCustomer support which is listed below. -- Best Regards, Brian.I ePassporte Account Holder [email protected]hone:1-310-301-2001

so whatever, I give up. and fuck epass.

Ron Bennett · 09-14-2009, 02:34 AM

Quote:

Originally Posted by SmokeyTheBear

to be fair i have never heard of anyone besides paypal asking for that info. I have accounts at a few major us banks , i have never been asked for even 1 of those things..ever.

Most likely because you opened the bank accounts in person.

Also, if you opened the bank accounts many years ago, it's likely you were never asked for anything, other than, maybe, at most, a drivers license / state id. Though years ago, most didn't even require that. One just provided them a few basic details (name, address, and usually social security number), and they assumed it was accurate.

These days, most all U.S. banks require a government issued id and will scan a copy of it, plus will often ask for a second id, such as a major credit card. There's no trust at all these days - the customer is assumed a "criminal".

Quote:

Originally Posted by SmokeyTheBear

so really the only argument is "well paypal does it "

Many on-line sites require additional info, because it's very difficult to verify one's identity on-line. Even domain name registrars, such as eNom, will sometimes ask for a scan of one's drivers license, utility bill, credit card statement, etc. It's not just a PayPal thing, far from it.

Ron

09-08-2009, 11:53 AM	#53
Lace Too lazy to set a custom title Industry Role: Join Date: Mar 2004 Posts: 16,116	Yet another reason I personally stay away from epass. I'll stick to checks anyday. __________________ Your Paysite Partner Strength In Numbers! StickyDollars \| RadicalCash \| KennysPennies \| HomegrownCash

09-08-2009, 11:55 AM	#54
WarChild Let slip the dogs of war. Industry Role: Join Date: Jan 2003 Location: Bermuda Posts: 17,263	Batts you're a scammer and you've been scamming people using Epassporte for a long time now. Seems like they did a good job with this one. __________________ .

09-08-2009, 04:04 PM	#66
NetHorse Confirmed User Industry Role: Join Date: Dec 2006 Location: Chicago Posts: 3,526	I could never trust epass with my money, it seems like such a shady operation. __________________ ┌∩┐(◣_◢)┌∩┐ ICQ # 427013273

09-08-2009, 05:26 PM	#68
cykoe6 Confirmed User Industry Role: Join Date: Apr 2005 Location: Vegas Posts: 4,499	Milkit is not Batts and he is no scammer either. __________________ бабки, шлюхи, сила

09-08-2009, 11:10 AM	#52
Jet - BANNED FOR LIFE So Fucking Banned Join Date: Sep 2002 Posts: 7,515	so Batts got shitcanned who cares? move along.

09-08-2009, 01:18 PM	#60
TheDA Confirmed User Industry Role: Join Date: May 2006 Posts: 4,665	How did Batts get drawn in to this?