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Discuss what's fucking going on, and which programs are best and worst. One-time "program" announcements from "established" webmasters are allowed.

 
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Old 11-16-2009, 02:03 PM   #1
[Brian]
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Merchants - What's your decline/approval % on initial rebills?

Especially if you are doing any type of trials - what kind of approval/decline rate is expected?

Prior to the recession we were getting about 70% approval, then gradually declined to closer to 60%. Some days are atrocious though, below 40%.

Just wondered how others may be doing ...
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Old 11-16-2009, 03:48 PM   #2
digitaldivas
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beautifulfeetonline.com converts 9 out of 10 of my rebills. I am lucky and i have a shitload of exclusive hd content and models, so that may have something to do with it. I still have a member from 2006 And to thank him, I gave him 3 free months.
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Old 11-16-2009, 04:35 PM   #3
[Brian]
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Quote:
Originally Posted by digitaldivas View Post
beautifulfeetonline.com converts 9 out of 10 of my rebills. I am lucky and i have a shitload of exclusive hd content and models, so that may have something to do with it. I still have a member from 2006 And to thank him, I gave him 3 free months.
To avoid any confusion, I'm not talking about retention numbers per se...

Just credit card approval percentage

For instance if you have 10 rebills scheduled on a given day, I guess you're saying 9 of those go through.
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Old 11-16-2009, 06:48 PM   #4
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depends on the traffic
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Old 11-16-2009, 06:51 PM   #5
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4 out of 10 must suck balls, thank the cc companies for their credit callbacks :/
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Old 11-16-2009, 07:28 PM   #6
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Depends on WHICH processor.

CCB, Verotel, or Zombaio.
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Old 11-16-2009, 09:41 PM   #7
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4 out of 10 must suck balls, thank the cc companies for their credit callbacks :/
Yeah I know some companies try various methods in order to avoid blockage. Like varying the rebill amount by $.01, changing descriptors all the time, etc.

Agreed it depends on traffic, I just thought basic lost cost trials converting to full price order numbers might have some similarities amongst site owners on here.
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Old 11-17-2009, 08:52 AM   #8
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My rebill declines are at an all time high with 3rd party billers, and I don't even have trials.
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