webair ...any staff left or all gone to barcelona?? - GoFuckYourself.com

longdongsilver · 09-24-2010, 06:53 PM

First one sales guy vanishes whilst i'm discussing altering my hosting plan. I wait a while and now find out from someone he's in barcelona? - might want to put some type of autoresponder from his mail box stating this since otherwise you could wait forever for a reply.

Then i talk to some new guy mikeM there and send him an email, no reply, i talk to him on icq he's say's sure i'll get back to you asap, actually read my mail he said whilst i was on icq to him. Over a day later and nothing?? not on icq and no email reply.

Not really the sort of help you want from a host you've been with 5years or more.

WTF is up with webair these days, my other hosts have been getting back to me in like a few hours not days!!!!!

2012 · 09-24-2010, 11:30 PM

we just smoked a bowl don't stress

critical · 09-25-2010, 12:01 AM

Let me know if I can help you. Im not your host, but I could be.... :-)

AIM: [email protected]

2012 · 09-25-2010, 12:14 AM

2012 · 09-25-2010, 12:19 AM

icymelon · 09-25-2010, 12:23 AM

hit up gerald

epitome · 09-25-2010, 12:37 AM

Quote:

Originally Posted by critical

Let me know if I can help you. Im not your host, but I could be.... :-)

AIM: [email protected]

He's not going to contact you, but while you're waiting, go ahead and renew your SSL cert:

https://portal.critical.net/supporttickets.php

It expired way back in July. I'm surprised one of your technicians or customers hasn't notified you.

FatBastard · 09-25-2010, 12:55 AM

Quote:

Originally Posted by longdongsilver

First one sales guy vanishes whilst i'm discussing altering my hosting plan. I wait a while and now find out from someone he's in barcelona? - might want to put some type of autoresponder from his mail box stating this since otherwise you could wait forever for a reply.

Then i talk to some new guy mikeM there and send him an email, no reply, i talk to him on icq he's say's sure i'll get back to you asap, actually read my mail he said whilst i was on icq to him. Over a day later and nothing?? not on icq and no email reply.

Not really the sort of help you want from a host you've been with 5years or more.

WTF is up with webair these days, my other hosts have been getting back to me in like a few hours not days!!!!!

You are a current customer so they figure you will put up with it and just wait

If you were a new customer I’m sure they would get back to you quickly

2012 · 09-25-2010, 01:01 AM

critical · 09-25-2010, 01:17 AM

Quote:

Originally Posted by epitome

He's not going to contact you, but while you're waiting, go ahead and renew your SSL cert:

https://portal.critical.net/supporttickets.php

It expired way back in July. I'm surprised one of your technicians or customers hasn't notified you.

Hrmm, do you speak for everyone or only the starter of this thread?
https://portal.critical.net/ <-- Certificate is good, thanks for the tip though you are a bit late.

I suppose were too busy supporting our customers to worry about replying any further to your asinine post. {Yawn}

Cheerio.

FatBastard · 09-25-2010, 01:21 AM

Quote:

Originally Posted by critical

Let me know if I can help you. Im not your host, but I could be.... :-)

AIM: [email protected]

Have you looked at your prices

2012 · 09-25-2010, 01:30 AM

critical · 09-25-2010, 01:42 AM

Quote:

Originally Posted by FatBastard

Have you looked at your prices

Yes, I sure have.
The better question is, have you talked to me about what price model fits YOUR needs?
Were fair, open-minded and ready always to entertain any legitimate potential customer.

stonehammer · 09-25-2010, 02:11 AM

Quote:

Originally Posted by longdongsilver

First one sales guy vanishes whilst i'm discussing altering my hosting plan. I wait a while and now find out from someone he's in barcelona? - might want to put some type of autoresponder from his mail box stating this since otherwise you could wait forever for a reply.

Then i talk to some new guy mikeM there and send him an email, no reply, i talk to him on icq he's say's sure i'll get back to you asap, actually read my mail he said whilst i was on icq to him. Over a day later and nothing?? not on icq and no email reply.

Not really the sort of help you want from a host you've been with 5years or more.

WTF is up with webair these days, my other hosts have been getting back to me in like a few hours not days!!!!!

they took 5 days to setup my new dedicated

Ron2k1 · 09-25-2010, 02:17 AM

Go with phatservers / amerinoc and you always get a reply within max 5 minutes, 24 hours a day.

I have never experienced a company with such a fast supporthelpdesk as phatservers

critical · 09-25-2010, 02:28 AM

5 Days to setup a new server, Ill move you to my network in one. :-)

critical · 09-25-2010, 03:13 AM

Videos make me laugh

09-24-2010, 06:53 PM	#1
longdongsilver Confirmed User Join Date: Aug 2003 Posts: 378	webair ...any staff left or all gone to barcelona?? First one sales guy vanishes whilst i'm discussing altering my hosting plan. I wait a while and now find out from someone he's in barcelona? - might want to put some type of autoresponder from his mail box stating this since otherwise you could wait forever for a reply. Then i talk to some new guy mikeM there and send him an email, no reply, i talk to him on icq he's say's sure i'll get back to you asap, actually read my mail he said whilst i was on icq to him. Over a day later and nothing?? not on icq and no email reply. Not really the sort of help you want from a host you've been with 5years or more. WTF is up with webair these days, my other hosts have been getting back to me in like a few hours not days!!!!!

09-24-2010, 11:30 PM	#2
2012 So Fucking What Industry Role: Join Date: Jul 2006 Posts: 17,189	we just smoked a bowl don't stress __________________ best host: Webair \| best sponsor: Kink \| best coder: 688218966 \| Go Fuck Yourself

09-25-2010, 12:14 AM	#4
2012 So Fucking What Industry Role: Join Date: Jul 2006 Posts: 17,189	__________________ best host: Webair \| best sponsor: Kink \| best coder: 688218966 \| Go Fuck Yourself

09-25-2010, 12:19 AM	#5
2012 So Fucking What Industry Role: Join Date: Jul 2006 Posts: 17,189	__________________ best host: Webair \| best sponsor: Kink \| best coder: 688218966 \| Go Fuck Yourself

09-25-2010, 12:23 AM	#6
icymelon Confirmed User Industry Role: Join Date: Dec 2007 Location: Las Vegas Posts: 3,220	hit up gerald __________________ Network Of Adult Blogs With Hardlink Rentals Available

09-25-2010, 12:01 AM	#3
critical Confirmed User Join Date: Aug 2009 Posts: 478	Let me know if I can help you. Im not your host, but I could be.... :-) AIM: [email protected]

09-25-2010, 01:01 AM	#9
2012 So Fucking What Industry Role: Join Date: Jul 2006 Posts: 17,189	__________________ best host: Webair \| best sponsor: Kink \| best coder: 688218966 \| Go Fuck Yourself

09-25-2010, 01:30 AM	#12
2012 So Fucking What Industry Role: Join Date: Jul 2006 Posts: 17,189	__________________ best host: Webair \| best sponsor: Kink \| best coder: 688218966 \| Go Fuck Yourself

09-25-2010, 02:17 AM	#15
Ron2k1 Confirmed User Join Date: Sep 2001 Location: The Netherlands Posts: 1,573	Go with phatservers / amerinoc and you always get a reply within max 5 minutes, 24 hours a day. I have never experienced a company with such a fast supporthelpdesk as phatservers

09-25-2010, 02:28 AM	#16
critical Confirmed User Join Date: Aug 2009 Posts: 478	5 Days to setup a new server, Ill move you to my network in one. :-)

09-25-2010, 03:13 AM	#17
critical Confirmed User Join Date: Aug 2009 Posts: 478	Videos make me laugh